I wish you could give negative stars, that's what this place deserves, or maybe they should just…read moreshut down this location. I mean food is cold, you wait endless times for it and the cost doesn't help that either. The people that work here are clueless, and I don't want to be rude, but I worked McDonalds as a child for many years! IT IS NOT A HARD JOB IF YOU USE YOUR BRAIN! fix IT OR GET RID OF IT!

Service was very slow. Ordered ahead on the app and still had to wait 15+ minutes for food for 2…read morepeople. We definitely will not be back to this location. They do not know how to take care of their customers in a timely manner. I finally went in to retrieve my order and it had been sitting on a tray waiting for I'm not sure what. When they handed me the bag, I tasted a french fry and they were cold and I told him that just would not do. So they did replace my french fries and then they gave me the bag and forgot my drinks. I had to wait again until they had my drinks prepared.

We do not live here but we come up to visit sometimes and it's our first weekend trying this…read morezaxbys. The food is alright but the service could be better. Don't know what the lady with long hair's problem is, but she needs to do better with her customer service skills at the window.

Every time I go to the Summerville Zaxby's the chicken tastes like it was cooked in old, unchanged…read moreoil. I've never had this problem at any other Zaxby's location. I've finally just given up on this one.

This is my favorite Friday morning hang out. The food is great. The service is impeccable! I also…read morelove hearing the stories of the old timers just sitting around. Their gravy biscuit is second to none, and the cheddar bo is out of this world. Will be my Friday spot for some time to come.

I have never been more disappointed with a restaurant experience than I was at this Bojangles. From…read morethe moment we walked in, it was obvious this location has major issues. Before I even entered the dining room, I could smell what seemed to be the restroom from the hallway. Once inside, it only got worse. The entire restaurant smelled awful, the floors were covered in trash, and not a single table appeared to have been cleaned. It looked like basic cleanliness and sanitation had been completely ignored. After placing our order, we waited over 20 minutes for our food. While waiting, I looked up the reviews for this location, and unfortunately they matched exactly what I was experiencing. I also glanced into the kitchen and was shocked by how dirty the floors and cooking area appeared. It honestly made me question whether it was even safe to eat the food we had just ordered. The food itself was disappointing. My husband was given white gravy instead of the brown gravy he ordered, and the overall quality was poor. To make matters worse, there was constant profanity coming from the kitchen. The employees seemed completely unorganized, inexperienced, and more interested in joking around than doing their jobs or serving customers. Another issue that really frustrated me was with my husband's order. He specifically asked for a thigh, and while he stepped away to use the restroom, I overheard an employee tell another worker, "Just give him a breast." They never came to us to explain they were out of thighs or ask if that substitution was okay. Instead, they simply gave him something he didn't order and hoped we wouldn't notice. I completely understand that restaurants run out of items, that happens. But what isn't acceptable is making substitutions without informing the customer or giving them the opportunity to choose something else. Basic communication and customer service go a long way, and this situation showed a complete lack of both. This wasn't just a bad visit, it was unacceptable. This location is damaging the Bojangles name. Corporate seriously needs to step in, inspect this restaurant, address the management, and ensure the staff receives proper training on cleanliness, food safety, professionalism, and customer service. I will never return to this Bojangles, and I would strongly encourage others to think twice before eating here until major changes are made.

Great fried chicken and wings, corn nuggets are my favorite. Food is great and would love to try…read moremore stuff off the menu!

The order was correct. The hot foods were hot when i got them and when i got home. No grease pools…read morein the boxes. The coleslaw is like what KFC used to taste like years ago. Everything was great.

This mexican restaurant is among the best i've had. The fajitas are always delicious. The chips are…read moregreat and the salsa is so good that it is drinkable. The servers have always been friendly and kind. The inside has changed over the years and it is now very beautiful inside and decorated very nicely.

Very delicious. Very good service. I intend to eat here again. And again. The food is very…read moreauthentic.

My family and I ate lunch there after church on Sunday. I found hair on my lettuce and also in my…read morefries! My husband quietly returned the order and asked for a refund, which was granted. Just be cautious!

It seems like no matter where you go these days the orders are always wrong. I ordered number 4…read morewith no mayo and fries but guess what. I open bag and there was onion rings. Last time I checked that wasn't fries. Once I check sandwich it also had mayo on it. What does one gotta do to get good food these days . Put one star because can't do half stars or zero stars

We stop by the Taco Bell almost every time we are making our way in or out of Georgia from Alabama…read moreand they are consistently good quality and get our orders right. Everything is hot when we get it and they don't skimp on sauces. Perfect place to stop if you need a quick bite.

I ordered at the drive thru Saturday evening and they messed up my order. I asked for a chicken…read morechalupa no sour, no tomato and add nacho cheese. The chalupa had sour cream and the nacho cheese was only on one side rather than throughout the entire chalupa. Tonight I come through the drive thru around 12:45am. This particular location does close at 1am. I didn't expect them to have much left over to make due to closing so soon. My order wouldn't have required grilled items or anything too difficult to slap together. Just 3 supreme soft shell tacos, a cheesy roll up and a DLT. However, I haven't gotten a single greeting or response. Just radio silence.

Food was terrible,they had plenty of help and no customers, how can you mess up so bad.I don't see…read morehow they stay open

I had gone to this location at 3:40 p.m. on December 7th and came home to hot food, but then when…read moresomeone from my family took a bite of the chicken, they came to find a hair fried to the chicken wrapped in the batter. We went to call them about it to get a refund and to figure out how in the world we get hair cooked in our food. They then got rude and hostile with us over the phone and did not even want to see the chicken. They "took our word for it." I do not know what has happened to this location, but it has been on a downward spiral, and this is just horrendous. I also have a video of it just for proof. I will probably be posting it so no one else has this same thing happen to them and their families. Please do not go here it is not worth the aggravation that these workers have or they can't be trusted to follow a health protocol. The manager on this shift was chase saying that the tenders was made this morning.