I stopped into the St. Peter, MN location this morning around 10:30am ... It was a last minute decision since I hadn't eaten at subway in years. Cassandra King was working. I was the only customer there. She came into the front with some cleaning solution in her hand ... I said hello, she didn't respond or greet me at all. She walked to the back to put the cleaning solution away and then promptly washed her hands for the full recommended time, which I appreciated, but still, no words, no greeting. She seemed absolutely angry that a customer was interrupting her. I ordered a footlong tuna on wheat; nothing fancy. The cucumbers looked like they had been frozen and I had to mention this to Cassandra and asked her to not put the bad ones on the sandwich. Final price was $17.99 ... for a simple tuna sandwich ... Outrageous pricing and horrible customer service with less than fresh ingredients. I'll never return to Subway again.
PS, I was going to call the number on the receipt, but Cassandra is listed as the manager, so it seems as if the customer service has no hope of getting better. read more