Had a coupon in which they did not honor..I am handicapped and do not drive. Stroke survivor ..My mother said that they said what I asked her to get was not included with this coupon..The coupon in question is one that is given every month by mail..Buy a foot long for 6.99...well they did nothing..I got a foot long and a cookie for full price in which I would have gotten elsewhere if not the coupon..I had the sandwich and it was not at all what I expected..No more Subway, I tried to give them another shot..NO MORE!! read more

I'm truly disappointed in subway right now. I go to subway and order some food. After I sit down, while eating my food, I see one of the workers sitting on the counter where the food is assembled. This is very unsanitary and needs to be reported immediately. read more

Subway - Worker sitting on counter where food is made. - Sandwiches Near Me - Springfield, Tennessee

Ordered 2 meatball, both artisan Italian bread, one with green peppers & extra banana peppers toasted. What we received was 1 meatball with regular bread; 1 meatball with extra onions & 4 banana peppers. Both untoasted. Called the store and they explained if I wanted extra vegetables there would be an extra charge and that was why they put onions on it. (Not sure of that that logic but okay) They did offer to make new IF I wanted them replaced. I live 12 miles from away, no I do not want to make another round trip. The person then told me there was nothing they could do since I didn't want immediate replacements. Looks like Subway needs a lesson from Chick-fil-a on customer service?! read more

We placed an online order & it was ready on time. After eating half of our sandwiches - my husband & I looked at each other & agreed - best Subway sandwiches we ever had. 10/10 recommend. Great experience! read more

Very poor customer service we ordered DoorDash and received a 4 1/2 hour old order when we went back to the store we where told the door dash driver went behind the counter and and intentionally switched our order for the one that was 4 1/2 hours old. Which I believe is a food safety violation. After changing the story several times he agreed to remake our order and proceeded to toss the remake sandwiches together while being disrespectful. This looks especially bad on management for hiring employees that act this way. read more

I'm not one to post negative reviews over one bad order. People make mistakes and that's ok. But this is CONSTANT with Springfield Subway. We eat the same sandwich every single time and always have. We order online so I'll attach the order below. Everything is wrong. Wrong bread, wrong condiments, TONS of peppers and onions, zero mustard, Mayo, oil & vinegar... it's just awful. Do yourself a favor and if you HAVE to have Springfield Subway, order it in person. I feel really petty ridiculous writing a book on my sub sandwich, but whyyyyyyyy can't you ever get what you pay for at this place?!!! read more

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Dirty glass where food is kept. Tables dirty. Need to work on cleaning store. Pretty much it. Maybe don't dine in right now

Amazing new design. Open fresh feel. Delicious sandwiches. Highly recommend this location. Great staff and owner

This store probably has the cheapest owner in the US. Went to this store for lunch with my wife. Ordered a roasted chicken foot long and my wife a black forest ham combo. Both should be sell for $5 each. The owner charged us extra by $1.07 as they made a mistake thinking we ordered a BLT or something. Instead of apologizing the bitchy owner said we should not shared the combo drink. We usually order 1 combo so that my wife and I can shared a drink. I don't see any rules in any store in the US that doesn't allow sharing of drinks! What's the difference of sharing a drink by refilling once or having a person order a combo and refilling one? If not, why place the soda machine in the open to begin with? I will be the 2nd person in my office to ban this restaurant! My other colleague banned it 6 months ago when he find out that the owner always charge a penny more by rounding up the numbers, which is illegal! If you pay cash, make sure you asked for a receipt! They do that on everyone! Imagine they pocket 1 penny more a person and it's not reported to IRS! 100,000 customers a year will allow them to pocket $1000 extra tax free! read more

My last trip here! 12:30, three kids working. Had to hear how one gal was "hurting bad but I'll get over it". Played and laughed while making my sandwich (that's gross on top of my sandwich). Went to pay and even though I had cash while the computer was "restarting" it was "impossible" to pay without exact cash. Are they taking money from people? read more

Don't put something online and allow them to order it if you no longer carry that item. Thanks for the wasted time.

Stopped by at 8:45 Saturday morning, one girl working making a couple subs. I knew I was wasting my time here. She gave me a dirty look and then ignored me for the next 5 minutes while she read her phone while making the subs. Never said a word but I knew by the look I wasn't welcome here. Subway doesn't deserve my money with service and attitudes like this. Keep your crap, I can do without...... read more

I've had to call corporate about this Subway charging extra when you ask for more veggies than the skimpy portions they try to get away with. Watch your change and get a reciept! read more

I was on a volleyball trip with my friends when we went. The lady in front of me had to wait forever because they couldn't find her sandwich . I went to go get my drink the tea was out and their were fruit flies inside . I sat down to eat .....I had the wrong sandwich the lady before me got mine and I got hers. When I went to get another one the man behind the counter was really rood read more

If you would bring back flatpizza you you would be golden. Don't be so quick to go away from stuff that sales and is good. That's why Applebee's struggles so much. I'm giving you 5/5 but don't allow order online if the menu item is unavailable at pick up. Also per others say don't be so cheap on your items. To upcharge On extra stuff like mayo. read more

Where else in town can you go to get your sandwich made by the Lord? I swear Jesus works there! Fast and friendly people! Sometimes they are super busy but Savior Sandwiches are sought after commodities. If you live the Lord and are hungry this is your place to go! read more

Stood in line for almost 10 minutes for a meatball sandwich, which they are currently having a special on. Was told it was going to be 12 minutes to warm up some meatballs because they were out. This was at 8pm, they close at 10pm. I would think if a business is having an advertised special on an item they would have some on hand. Person behind counter was rude/short with me, and the guy in front of me. Store needed sweeping and tables were dirty. Tried to take their online survey, I don't have a receipt because I left without buying anything. read more

When you have to ask for more olives, and they roll their eyes and throw on 3 more ... It's a bit ridiculous

Very rude and cheap. My husband ordered a salad since he can't eat bread. They put about a cup of lettuce on it. Then they only put 4 thin slices of meat on the salad, that's less than goes on a sandwich. The salad ended up being the size of a side salad, but cost $5.50. There were several of us in a group that went there on a Sunday night after church. They started mopping around us while we were still at the table and obviously were trying to get us to leave, even though they didn't close by their sign hours for another 30 minutes. We won't go back to this subway ever again. read more

I really didnt even want to give this one star but you have to put something. I will never go here again. Was in line with my boyfriend to order a sandwich and there was an open bun waiting on the counter that was for the lady in front of me. As we were waiting for the server to get to hers, a fly landed on the bun and meandered around on it for a few minutes. All over it. When the guy got to her bun, he saw the fly and shooed it away. THEN! he proceeded to move the bun down the serving line to USE IT for her sandwich. He saw me and my boyfriend talking about the fly and how disgusting that was and he still used it!! We walked out before ordering. If he will BLATANTLY use a fly covered bun in front of customers, what do they do behind closed doors???!! I know to some extent there will be flies, but to shoo it away after we saw it, that's disgusting. I mean, how much does one 6" piece of bread really cost them?? I suppose more than he realizes, because he just lost two paying customers FOREVER! read more