The customer service was an absolute zero. I placed a mobile order. There were three cars in front…read moreof me when I got into the drive through line. It took 25 minutes for them to get through all of the cars in front of me. It took them 3 minutes to (when prompted) to answer the microphone in the drive through. I had ordered a large drink in my app and got handed a small drink. I didn't get offered any sort of compensation for the up-charge issue. My food also looks terrible. So disappointed:/

Love jack in the box most time i eat the same. Number 1. Combo pmus 2 tacos this Restaurant its ok…read morempst time. Out 10 i give them 7 +

At first, they wouldn't give us ranch without charging us, but then Zoey walked into the picture…read morealong with Cameron and Jackie. Best employees ever. Super kind super awesome super helpful. It was just so much wonderfulness. Also, there was free newspapers. BEST MCDONALDS EVER. And I forgot to mention they gave me a free medium fry for my birthday!!!

Terrible customer service. They kept on canceling my online order for no reason. I cannot ever…read morejustify going to this location again.

Garden Salad comes with Grapes thats what the Menu says and salad Dressing they need to put…read moreattention to Details

This location takes a long time to give your order. Have stopped multiple times and they have…read moretaken about 30 min on average

I really used to like coming here, but things are getting shakey bc of their new policies…read more Message to mgmt. Don't lose your loyal customers trying to save a few cents here and there. Too many new policies... I'm being nice in this review only because you all made things right for THIS order and I'm a loyal customer who wants to see this small business succeed.

Decent place for burgers in Rosenberg area. .99 cents for any extra add ons/sauce. My mushroom…read moreburger was good and got my fixed in. They over did with the peppers seasoning but could still eat it! The wait was only 10 min to get my food which was great. The menu had lots of options to choose from other than red meat.

Never satisfied when I visit this place, always so many people working but never fresh or correct…read moreitems and order taking rushed and having to repeat several times.... order junior bacon cheeseburgers and are always with no bacon all sloppy fries are always cold and greasy as if they were re dropped in grease and salted more... never coming back to this place again. tried drive thru took forever tried dining in but was so hot to eat looks nice from remodel but really no ac jn the whole building amd restrooms are never cleaned or stocked and smell so bad you can smell from lobby while eating!!! HIGHER MANAGEMEMT FROM CORPORATE NEEDS TO COME IN AND RETEACH THESE PEOPLE OR SHUT IT DOWN..... NO ONE EVER SEEMS TO KNOW WHATS GOING ON....

Hamburger hard as a rock Old stale cold fries…read moreOnly thing good was frosty and nuggets I used to eat here alot. Never experienced such a hard cheeseburger and stale fries. I won't be going back.

This place is a hidden gem and very good! I stumbled across this place by accident and it turned…read moreinto a Good Accident! Was tucked off to the side with a very old school look and I figured if it's still standing it must have good food to keep it alive this long! Two people running the show and a line and they were handling it well. The older guy that was taking orders was super nice! The food came out and I wasn't disappointed! Bacon cheese burger was definitely a 10/10....tater tot's 10/10. Most importantly this mom and pop has proven they have staying power! If you're in the area I highly recommend giving this place a try.... You will not be disappointed!

Stop!!! Don't keep driving by this hidden gem for a delicious burger I can not tell you how many…read moretimes i have driven by this place, however today was the day i decided to try it. Walking up to the widow gives you the nostalgia and ambiance of a burger joint in 20 years ago which was awesome. The gentlemen behind the counter took my order and i was asked which car so he could bring my food to me. The customer service is exceptional. The burgers and fries were perfect what a find! if you are in Richmond or Rosenberg this is a must try place. Thanks for a delicious burger and can't wait to come back!

I had high hopes for a new Chipotle on my way to work. I have always been a big fan. But this…read morelocation i have tried multiple times. Everytime I am beyond disappointed. Today was another horrible experience. Dry, stale looking meat. With maybe 1 scoop if that in each tray. This has become typical of this location. Horrible customers service. I had to wait while 3 people made 2 bowls at the take out window. The sandwich table he was serving from looked unclean. Cross contamination going on as he flicked a stale black bean into the pinto bean tray when he switched out the black bean tray. That had been sitting on a counter for who knows how long. But not to my surprise when I asked to speak to the manager he said HE was the manager. Well it shows! This happened today at 5p.m NEVER AGAIN !!! This location needs staff retrained and to retake the foodhandlers test!!

Every time I come here it's always something. They don't have basic ingredients,the employees are…read morerude. The restaurant is gross and has dishes stacked up. I tried to not be a Karen and give them another shot,but NEVER again.

The service was great. But unfortunately the food was subpar. The patty melt is very small and…read morecomes on toasted marble rye bread with a side of fries for $13.75, for the size of the patty melt I wouldn't get it. Then the Texas cheesesteak and fries- came on a single hot dog bun cut in half, asked for extra cheese on it and couldn't even tell if there was any cheese at all, this to was $13.75, not worth the price. Now the soda, ice cream, drinks were great. But they are a bit pricey as well. For a soda with 2 scoops of vanilla ice cream was $8.25. In all the restaurants is cozy and very cold (take a jacket). The safe or server was very friendly. Any question we had they was answered. Also make sure to carry cash with you. They will charge you 3% to use your card. They place this notice below on the receipt and also underneath the receipt on the black card holder.

The say third time is a charm! Not in this case! We had visitors from Michigan an Aunt, a cousin…read moreand his wife. We wanted to take them to Another Time Soda Fountain restaurant. Hadn't been there in a while because of the food! But they posted a new cook in the kitchen so thought we try it out! My wife and I were hoping for the best, but it didn't happen! My wife ordered a sugar free lemonade, my aunt and I ordered a lime malt shake, my cousin ordered a chocolate banana shake and his wife ordered the strawberry banana shake! Well the lime malt shake really had no lime flavor. All you tasted was the malt! Everyone else drinks were good! Then we ordered our lunches! My wife ordered chicken fingers and sweet potato fries! My cousin and his wife Ora club sandwich on rye and was told the only have white or wheat for the order! The wanted to split the sandwich and chips in half to share and they did! My aunt ordered the 2 chili hot dogs with fries. I ordered the patty melt with fries! Well my wife chicken tenders were good but the sweet potatoes were barely warm! Strike One! My cousin and his wife got the Club with chips and 2 baskets so the could share! But the Club wasn't a traditional club it was just a 2 slice wheat bread sandwich! No 3rd slice of bread in between! Second Strike! My Aunt 2 coney dogs were good and also the fries were good! A Ball! I got my patty melt on marble rye, a hamburger patty that was very dry! Not many grilled onions on the first half of the sandwich and cheese on it(why) but no Thousand Island Dressing! So I ask why there was no Thousand Island's Dressing and was told they don't put that on their Patty melts! Strike Three! Very disappointed and a little embarrassed with the food and the choice of going there! Needless to say we won't recommend this place and be coming back here again! The service was good but didn't make up for the bad food! They really need to get there act together!