This location takes a long time to give your order. Have stopped multiple times and they have taken about 30 min on average

Go elsewhere. Poorly run location. Cold fries (definitely not fresh, very greasy and limp, after waiting a good while for order after drive-thru window), Powerade is ALWAYS watered way down, and my simple order was wrong... didn't remove onion & pickle as requested, and forgot the 3 brownies which were paid with reward points... do better Whataburger Rosenberg! read more

Personally, I do not like Whataburger's hamburgers. Its a flat hamburger, I asked for extra lettuce, and I got extra pickles. By the time I was halfway through, my bun was so soggy, I just peeled it off because there wasn't any hamburger in it anyway. The fries were delicious. The service was great. We all got shakes. They were pretty thin but actually easy to drink so they were good. Nobody wipes off the tables. Gross! Dairy Queen tastes so much better when you want fast food burger, and their ice cream is great! It was busy and very noisy with a lot of kids. It was hard to hear. read more

Whataburger - A flat #1 Hamburger. Fries and shake - Fast Food Near Me - Rosenberg, Texas

Visited and was highly disappointed. I've had whataburger before but this location was bad. I ordered the patty melt and honey bbq chicken strip sandwich. Service was decent, 7 minute wait through drive through, nothing too crazy. They just need to be better with the quality of food. read more

Great burgers, probably the best I've ever eaten. Very good chocolate malts. However, they have a problem getting my order right. I always ask for no onions or cheese, but when I get home I find an absolute sea of onions and the cheese is stuck to the bun. I can remove the onions, though they have already imparted some flavor to the sandwich, but I can't remove the cheese from the bun. I am left with half a bun for my sandwich. The last time I went, the order was correct, but I had to make a big deal about it. I don't like making a fuss to get my order correct. Whoever puts the sandwiches together should be able to get it right. Sorry. Can't tell you about the fries because I don't eat fries. read more

My food always comes hot but when you ask for extra sweet and spicy sauce on your sweet and spicy bacon burger they won't they'll probably even give u less!! read more

Took over 20 mins to get my food. It's literally burgers and fries. It doesn't take that long to make. -_-. They have a bunch of teens playing around and not working. This whataburger needs to be shut down. Maybe instead of hiring kids that like playing around, hire adults. Every other whataburger I've gone to takes less than 5 mins to give me my food hot. read more

This location is horrible. They have people smoking and vaping in the lobby while the manager is present/watching, customers loudly using racial slurs (again while management is present). I wasn't comfortable coming inside but when I tried to sue the drive thru to pick up an order they told me I had to come inside my order wasn't ready on time, employees and management are more concerned with socializing with guests and allowing their disruptive behavior than managing the restaurant. The feels ick, unsafe, and uncomfortable. I don't appreciate the constant racial slurs made by customers and the vaping in the lobby. And if upper management is reading, pull the cameras- 12/29/23 at approx 1155pm read more

A 30 minute wait for a FAST FOOD restaurant with a small line is crazy. Better off going to saltgrass at 6:30 you would get your food quicker. Come on mangers do better. This has been a problem always at this location. read more

Against my better judgment, I picked up two hamburgers from this location. They were the worst hamburgers I think I've ever eaten. There was very little lettuce & way too much mustard. The patty had no taste at all. This place will never improve. They are located in a prime location so they get a lot of business. I don't understand why anyone familiar with this business will ever go back. I keep hoping their business will decline so they would be forced to improve their food. I think I've given them way too many chances but no more. read more

We just ate at this location and first I would like to say how friendly the lady working the register and the gentleman working was very attentive.The food we ordered was delicious and my granddaughter likes extra pickles on her hamburger and she was so happy that there were extra pickles on it. Thank you for a Wonderful experience. read more

This store can never seem to make the order correctly I've visited multiple times and left mad and disappointed too many times to count it's not hard to listen to the customer I asked for a HONEY BUTTER SANDWICH DOES THIS LOOK LIKE HONEY BUTTER? Will not be coming to this location again most of the staff is there for friends and not to work it's embarrassing. Just while standing in line the staff commented to a customer "did you get that chocolate shit?" Then I explain my order multiple times to make sure she understood what I was wanting I mean how much more specific did I need to be read more

Whataburger - Honey Butter Chicken SANDWICH INSTEAD I GOT Honey BBQ Chicken Strip Sandwich SO TIRED OF THIS B.S Y'all need to do better!!!! - Fast Food Near Me - Rosenberg, Texas

Worst place to arder from they get your oder wrong and apart from that all they wont do anything to get it right other then blame it on the customer so just save your time and money and go to a whataburger thats down the street worst place to order from read more

Wait times here are terrible, don't choose curbside. You will have to go in to get your food. Poor service. They don't care about you here

Honestly, the worst Whataburger I've ever been to. The place was hardly busy, maybe 4-5 cars, 8-10 people inside total and food took 15 minutes? Even just to order we stood at and empty counter for 2-3 minutes. I could have had a sit down meal somewhere, seriously. Whataburger, you could do much better. read more

Dray old chicken both sandwiches of different flavors one spice one BBQ I sat in line waiting for apparently fresh fries to be pulled early and under cooked and the large was maybe a half filled medium at best. Horrible. Glad I sat for old food from lunchtime. I went at 2:15. read more

Whataburger has completely gone downhill! Their food is always cold...at room temp at best. Never fresh anymore. Sloppy. Usually the order is wrong! And the attitude that follows when trying to get the correct items that we pay for is unbelievable. If you want a fresh, hot meal at a fraction of the cost made to order go to Jaimes Dairy Treat in Richmond or save yourself a trip to Whataburger and cook at home! You're better off! read more

Awful service time and time again, don't bother ordering ahead for curbside you'll end up having to go in anyway just to be told with an attitude by the manager no less that they're just busy..laughable And don't rely on their estimate time to deliver your food because that's just for kicks such a shame of service... read more

The lady Alma at the register is rude and rushing the customers . She was yelling across the restaurant about getting her paycheck on the 10th . Also the wings do not come with a dipping sauce ... it cost extra. Fries were cold and burger was sloppy which can happen at any place just not normal! read more

Whataburger - Receipt almost 10 dollars for wings and you pay extra for sauce McDonald's isn't even this cheap - Fast Food Near Me - Rosenberg, Texas

I ordered a sweet & spicy bacon burger meal with no mustard and they gave me a burger with bacon on it, they didn't give me any sauce, onions, and they were stingy with the bacon that they did give, it is what it is but I just wish I didn't pay for a burger that bad, I love Whataburger but this location sucks read more

I HATE THE DRIVE THRU BUT today was probably the best experience I've ever had. Great Service! from Malaya P and Christian I believe was him name. Thank you so much and the food was GREAT and CORRECT! Don't have time to go into detail but if someone needs to know more, just contact me. Getting them trained well Jose! Awesome job read more

Whataburger - Fast Food Near Me - Rosenberg, Texas

A zero star rating, we waited an hour and 10 minutes for 3 shakes that were ordered online. We pulled teeth just to get an employees attention to even inquire about our order. And once we finally received our "shakes" they were completely melted. Whataburger is great but this location is trash read more

Usually it's ok here the lines are long sometimes but today was a whole different experience I was missing items from my order and called right away and idk if it was the manager or owner but they came out and delivered the missing items to me and other times it's usually someone young answering sounding kinda rude read more

If you want to wait for 30 min for a burger this is your spot. Most of the staff has no sense of urgency and mistakes are frequent.

It's the little things....i ordered my fries extra crispy, and rarely do I get them that way, but not today! They were perfect and the young man that brought them to me was ever so pleasant! Thanks Whataburger for a delicious lunch! read more

Went inside to place my order, only wait for about 4 minutes for the young man and lady working there to stop being playful with each other. then they both come to the register only to have him ask her "whose is this". then they both walk in the back without even acknowledging me, I waited there like an idiot for about 2 minutes with no other worker in sight. Besides me, there we're only 2 other customers inside and they were already eating. So much for any sort of customer service or politeness, only rudeness. I normally stop at this place at least once a week, time for me to try Jack in the box until they find workers who want to work and not flirt with one another. read more

Haven't been here in years and I just remembered why today this is the worst food I have ever had from a Whataburger soggy fries and watered down drinks just absolutely disappointing and not what I expect from this chain I definitely won't be returning here read more

ordered ahead thru the app and showed up 15 after pick up time to an non busy store and the order ""being done just put together " and still waiting 15 min read more

If this would've been 2 weeks ago I might have given more stars, but it seems that the quality of the staff hired is less than stellar. My last 2 visits have been absolutely terrible, last time I was asked if actually needed a drink carrier for my drinks when it was a 3 person order and I'm the only one in the car... no I'm just being an a-hole making you back inside for the fun of it. Tonight the drinks actually came in a holder to bad it was torn in multiple places and barely holding the drinks and the kid bringing everything did everything he could to hand them to me without spilling them instead of getting a new holder. Also the dumbest thing this location ever did was relocate where curbside pickup is. The old spot was great now when it's backed up and there's a line I have to wait or hope someone in the line for drive thru will let me out to leave. Y'all have some serious work to do to get this place back to how it used to be. read more

My order was correct in every way, we were traveling & there was a bit of a wait, but the food was brought to our table hot & delicious. Staff was polite. I ordered a #2 combo with cheese & a #2 cheeseburger (burger only) Bunless. The burger was prepared with condiments requested & my bunless burger had a very generous serving of salad- just the way I like it ‼ read more

Never coming here on Sunday .. been stuck in drive thru for 40 mins. Paid and now stuck in a double line .. This is ridiculous!!!

I usually love whataburger, but this chain is consistently bad. Last time I went, they "forgot" to give me back my card. I circled back to get it-- no problem. I later saw they used my card to pay for a different transaction the same night via my credit card statement. Order was wrong on top of that. Won't be coming back, I'd rather drive the extra few minutes to the one off 99 :/ read more

I hate it I never ever want to go there ever again in my life because my burger was gross my tomatoes looked like it was dipped in water, I found something black in my burger too, and my burger meat was precooked so don't eat here ever Sorry I have no picture of it read more

Ordered breakfast at 7:20 waited 47 minutes for a cold meal even my coffee was cold . I asked the manager and she keep going to the back . No good service read more

the food is cold and the chicken strips hard the gravy was water with pepper. the worst Whataburger I have been to.

First let me start by saying this is my second attempt to try Texas"s most famous burger chain. My first visit at a Florida location was disappointing but I thought they were maybe just having a bad day so I wanted to try them again. Tonight's experience started out much better the ordering process was simple and efficient and my food arrived quickly although I didn't complain because it was so late, my order was wrong yes I got the wrong burger it wasn't bad but I guess I'm just not a fan. I don't feel the quality is there and don't find it much different from any of the big 3 burger chains. My negative review isn't really about the food though, it's about the management and employees, there was a table in the corner opposite of the booth I was sitting in filled with employees taking a break the booth was also surrounded by working employees that were just hanging out. These guys were not only extremely loud and obnoxious they were downright disgusting. One of the male employees was eating and constantly belched out loud then busted out in laughter he then preceded to expressed his opinion and displeasure of the manager of this restaurant and how he wasn't going to follow the managers instructions. This guy was sickening and I actually decide to ditch my meal and get back on the highway. I can't for the life of me see how this burger joint gets close to 4.5 stars....never again read more

This is absolutely the worst Whataburger. They are slow, they get the employees orders out before anyone else's. Even when they order 15 minutes after you. Should not take 30 minutes to get 2 hamburgers and fries. read more

Well, I must say I had absolutely no issue with the staff, service, speed of service or quality of food. It was all top notch. My burger was hot, fresh and almost deserving of a add placement. The ice Tea was cold and wet and tasted like tea should taste. Fries were over flowing, hot and crisp. After being gone from Texas for 2 years, it almost brought a tear to my eye. read more

Whataburger - the exterior of a fast food restaurant - Fast Food Near Me - Rosenberg, Texas

When I first moved to this area this location was one of the best. But I cannot say the same for my most recent visits. I went a night or two ago to order food the lady who was taking orders was basically whispering, I asked for a number 1 add cheese and no pickles. The only thing I got on my burger was pickles. If she didn't understand she should've repeated my order. Money was wasted. Hopefully we can fix this moving forward. read more

I love Whataburger but this location sucks. The drive thru is always slow and my order is almost always wrong or missing something. Employees lack any sort of friendliness or customer service. read more