It is so aggravating ordering from this location. They've never not once gotten my order right...never...NOT...once. You can complain but they really don't care. You ask for extra pickles you get no pickles. You ask for mayo you get mustard. You ask for chocolate chip cookies you get white macadamia nut. I mean I just don't get it.
It's just a bunch of young kids who work here so what do you expect from Gen Z's?
The real topper was when I ordered far in advance so they'd have enough time to actually make what I ordered. I needed all the subs cut in thirds and a bunch of chocolate chip cookies for a church event. So guess what? They of course didn't look at the order until the last minute and hadn't baked a single chocolate chip cookie. And they had none already made. When I asked how long it would've taken she said 10 minutes. What?! You couldn't get off your a$$ and in 10 minutes have baked some chocolate chip cookies?! So my subs were cut in half, not thirds, go figure, and I got a bunch of day old oatmeal raisin cookies. Geez. WTF.
So I didn't have enough servings and the 2 kids who ate an oatmeal raisin the rest was thrown away. What a waste.
If you truly need your order prepared correctly go to Eastgate because you're not getting it at this store. Sigh...
I did give 2 stars because the subs are edible even if not how you ordered it. read more