This place has gone completely off the rails, and is possibly the worst restaurant that's ever existed in Joplin. They do not participate in any national promotions even though the main site takes you right to them when you click on said promotion. Their telephone system won't take any inputs. Drive-thru is touch-screen only and it doesn't work at all. Tried to order through the national website and it just locked up.... 5 times. The menu pricing inside is insane compared to online, and they won't even think about honoring any other pricing. It was completely empty today when I was there around 11:20 while there were about 10 cars in the Wendy's drive-through across the street. I hope they close it down very soon. I've tried to eat here 4 times in the last few months, and have yet to actually agree to pay for anything. Don't advertise what you won't stand behind. Employees and managers just give you a dumb look when you act like they should just honor their own advertised prices. Honestly, who cares if the whole chain fails at this point? There are much better $11 sandwiches anywhere. Stop doing a disservice to my community. I have attempted to contact management and even emailed corporate. I'm not stopping there, either. Bait-n-switch should be a thing of the past in the internet age. They are now held by a private equity firm, so I highly doubt things are going to get better. I just hope they put something good in this location. read more