I've always enjoyed Gringo's from the time there was more in town W. 7th, and S Range Line to go with the one in WC. Was really happy to have the one on W 26th open. HOWEVER, with total disregard for Customers and employees I found today that from the person at the pickup window to the kitchen help, there there were NO FACE MASKS in use. This is careless and irresponsible. I feel that others should be made aware of this practice. Judy M. read more

I come through twice a week to get a bean burrito and recently about half the time I get beans that taste burnt. I've been coming to gringos for over 24 years and this is relatively new problem over the last few months. I probably won't be coming back which is sad to say bc ive been coming here for over two decades. read more

I find this place always the best fast food Mexican. Beef tacos have plenty of meat. Ans their meat is seasoned great. Beef enchilada is awesome. read more

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Not my favorite. I was expecting the best ever. It just didn't meet my expectations in flavor. A lot of people is the best in Joplin. That's wonderful, but I'll pass on that. read more

I keep seeing reviews saying people didn't get enough meat and cheese on their food. Don't worry, I found it ~ the meat and cheese are alive and well, hanging out generously on my enchilada. I'm still awaiting my long lost tortilla but unfortunately it's lost in cheese and meat abyis. Don't worry, I'm willing to share. read more

Gringos - The meat and cheese. - Mexican Near Me - Joplin, Missouri

Watched one of the employees microwave my food from the window. If I wanted microwaved food I would've heated up leftovers. Have six people in the store to overcharge for microwaved food. Absolutely ridiculous won't be coming back. read more

Gringos - Chicken enchiladas - Mexican Near Me - Joplin, Missouri

Absolutely love Gringos! moved away for a couple of years and was happy to be back! Obviously it's fast food, but it's the best for what it is. read more

***UPDATED***I travel for work and when I saw this place and thought it looked good and liked the cheeky name...unfortunately after spending $20+ on what I thought would be good food, I got back to my hotel room and discovered the meat in the taco and burrito I ordered was essentially still raw and PINK inside. While I might enjoy a medium rare steak, I do not want the ground beef in my fast food to be undercooked...after some back and forth the owners finally did the right thing and offered to mail me a check for my refund since I am not local and can't come back for a redo. The other items I had like the nachos and bean burrito were great. read more

Gringos - Raw meat pink burrito - Mexican Near Me - Joplin, Missouri

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This review is for the location on S Wall in Joplin. I went in here at around 1:00 pm on a Wednesday. After searching the menu I waited to give my order. As I stood there I watched a young man attempting to take an order to a guest as, what I'm assuming is a shift leader, held him up and slammed an item on the tray while hatefully stating it was a soft taco. The kid then again attempted to serve the order when what I am assuming was a manager held him back again for something and told the kid to "get your head straight". The kid seemed embarrassed as he looked at me and I told him it wasnt his fault. I don't guess the shift leader liked what I had said to the employee because she looked at me and gave me a hateful, "what do you need?". I said I needed to order and then changed my mind, told them not to worry about it and departed the store. I'm not sure what this employee did to upset the managers but from my perspective it was all poor management. Unfortunately for any store, it's the customers perspective that counts and in this case the managers failed miserably in my perspective. read more

Wasn't as good this time the amount of food was smaller for the price this time what a shame

sux their soft taco is a beef burrito folded like a taco. And served sloppy. And cold through the drive thru so ppl beware. They are a Mexican "fast food" fine but still had their servers didnt know what pico was, and i had a hard time just to get hot sauce. lol But the Joplin location looked the part! read more

I sent my son to get us lunch. He ordered 3 tacos and a Fiesta nacho. After handing him the bag, he looked in it to find only 1 of the 3 tacos. He gave it back and told them the problem. He gets back home and starts pulling stuff out of the bag and this is what some smartass did... threw one of tacos in the bag...no wrapper or anything. And these brats want $15 an hour? read more

Gringos - Taco with no wrapper - Mexican Near Me - Joplin, Missouri

The most bland ground beef burrito. Was the most disappointing thing I've ever eaten at a "taco" place.

Newly opened location built on the south side of town where Irving Elementary was located prior to the tornado. This location even offers a double drive thru! Same great hot, fresh food (HUGE servings) and excellent friendly staff. Welcome back to Joplin, Gringo's! Same daily specials as well. read more

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4th time I've tried to get food here. This is the ONLY establishment in Joplin that cannot seem to run my debit card. They refuse to purchase a cheap card reader or offer a way to manually enter a card. Speaking to the manager does no good. They don't care about customer service or credit card fraud. Chip reader laws have been in place since 2015! I'll never go here or recommend them again! read more

So I usually go there at least once a month everything is always very good this last time I went through the drive in and ordered a gringada and when I got it home they didn't have the decency to to tell me they don't have shells I got a half shell on bottom and some stale chips thrown on the top. Very disappointed that their is no pride in the work place. read more

I enjoy their soft tacos and great value with their daily deals. The negatives are that the customer service is highly variable from great to extremely unimpressive and maybe 15-20% of the time the food comes out cold. I would only recommend this place if you're taking the food home so a microwave is available. read more

1st. Time eating here & over all not bad at all. Different than Taco Bell but pretty good. Service was on top& restaurant was clean. Tasted more like tacos at home. read more

The food is good but a bit overpriced for fast food. They opened really close to my house so I was very excited for it to open. I've been trying to give them a pass since they opened for their customer service; I know Chic Fil A in Joplin has spoiled us all but they really need to work on being friendlier. When my husband and asked for extra salsa, we told her exactly how many we wanted, she pulled a few out of her pocket and asked if that's enough. It wasn't so we asked for a few more and still didn't get the amount we asked for. This is not an isolated thing. They are not friendly. I work in customer service and I know to keep customers you have to make them feel welcome. Hopefully this change. I will come back for the food but probably not very often. read more

Terrible customer service. Food has been cold several times. Try the one in Webb City instead. They used to be great, but I guess the owners don't care how they, or their employees treat there customers anymore. Very disappointed. After waiting in the drive thru for 20 minutes, I and 4 cars behind me were told they were closed and we couldn't order. It didn't matter that 12 cars before me were able to order and get food.They are lazy and do not care about you. I ate there twice a week, but not anymore. I will not recommended this place to anyone. Sad to see. read more

I saw cars lined up by the dozens for this place. So when I was late heading home, I pulled in a d ordered two taco supremes and 1 taco salad. Worst ever!! The lettuce was wilted (not all but too much). The ground beef tasted like it came out of a dog food can. It tasted a bit spoiled. If our meals were even close to what they usually serve, I can't imagine why anyone would want to eat there. Now just driving past makes my stomach turn. And...no we didn't finish our meals. We tossed them and made PB sandwiches. read more

Come inside for first time ever and it will be the last! Credit card server goes "down" manager in the back staring at the wall doing nothing lol so I pay with cash I want a DAMN WATER CUP ok that's not going to be free..... WTF?!?!? Since when is water not free? Lmao get over yourselves get more staff and a manager that is hungry to fix issues and not wonder why she's a manager at a taco joint. FIGURE IT OUT read more

I ordered a crunchy taco and a taco salad in the drive through. The taco looked like it was put together by a 3 year old, the cheese was in the wrapper and not on the taco, and the shell was so broken I had to eat it with a fork. The taco salad was disappointing because it was mostly all lettuce, very little meat and about 12 chips. I've had them before and I know a lot of lettuce goes on them, but there is usually way more meat & chips. I don't eat out very often because we live on a fixed income so it's important to me that the food is worth the money. I would rather have went to Del Rio and pay a couple bucks more and have all the chips I want. I do not recommend. read more

Tried this place out since it just opened and was curious as to why the drive through lines were out to the street. For a brand new construction, the interior decor was out of style and subpar. The flooring, walls, and chandelier did not look modern at all. The menu pricing was all over the place and made you wonder how someone came up with what to charge for the cents amount. An employee serves your food to the table similar to chicfila. I ordered a chicken quesadilla and the portion size was generous but it was oozing with oil. Considering the $9 price tag with tax, I expected something a little more refined. It did come with guac, and sour cream, lettuce, and tomatoes however. They offer salsa in little packets and don't make any in house which was disappointing. Overall I'd say it was nothing great and overpriced at near restaurant prices. For a brand new construction I feel they could have done a much better job on the inside. read more

Gringos - Chicken quesadilla - Mexican Near Me - Joplin, Missouri

I spent $50 on 8/31 and 50% of my order was incorrect the other 50% was very sloppily put together. I called and reported the issue as it was a 30 minute drive back. I asked for only one item to be replaced as everyone else was able to choke thier food down. The mgr took my name, apologized, and offered to replace. They did not honor that promise bc the mgr forgot to put it in the book. If you are to incompetent to use chicken instead of beef, how can we trust you to follow other procedures. The individuals making food do not wear masks and I was lucky enough to observe one cook picking his nose. If you value your health and enjoy good fast food.... Stay clear of this place. Horrible customer service from those in charge. Refused to provide managers phone number. read more

First time ordering take-out. Asked for no lettuce on tacos, they read off the order as "no lettuce on tacos", got home to find heaps of lettuce on tacos. Rice was crunchy and undercooked, and there was such a thick layer of cheese across the entire meal that it was tough to get through. They also misplaced my order. Definitely disappointed for all the hype from peers and won't drop another dollar at this establishment. read more

This was my first visit to this Gringo's. They left me waiting to give my order, even though the cars in front of me were moving forward. When I got home with my order my burritos were a mess like someone threw them in the bag. The red sauce on my enchilada tasted like someone dropped a salt shaker in it when they were making it. The Manager at this location needs to do some serious training to correct their customer service and their cooking. Maybe they should visit the Webb City location for help. read more