If I could rate this establishment zero stars for customer service, I would. My husband and I walked in to order two meatball subs. At the time, we were the only customers waiting to be helped. The two employees working were making bread and chatting about their personal lives. After waiting about three minutes, a small petite girl (no name tag) came over, visibly annoyed, and said, "What do you want?" I politely responded, "How's your day going?" She replied "Good," with no eye contact and no further engagement, and just waited for me to order. I ordered two meatball subs -- one with extra cheese and both with extra sauce. She only put extra sauce on one and made the other regular. She asked if I wanted them toasted; I said yes. She never acknowledged the missing extra sauce on the second sub. She stepped away and another employee, Adrian, took over. I again politely asked, "How's your day going?" He responded, "Good, what do you want on the subs?" with a dismissive tone. I asked if I could get a side of marinara sauce. He said yes. When he finished wrapping the order, he asked his coworker (petite girl) for a side of marinara. She responded with attitude, saying, "Ew, why would you ask me to do that?" He then turned to me and said, "Sorry, we don't have any more." That response was dishonest and unprofessional. After paying, we sat down to eat. Shortly after, another employee came in -- possibly a lead or manager (taller woman). At that point, Adrian and the petite employee began openly talking badly about a coworker named Iris. They joked about how customers "walk all over her" and Adrian said, "I'd like a customer to try me on the wrong day," followed by laughter. The petite employee also mocked a Spanish-speaking family Iris had tried to help, making fun of both the customers and her coworker. It was disappointing and shameful to witness that level of immaturity and lack of professionalism. Extra sauce is not the real issue here -- it's the attitude, disrespect, and open mockery of both customers and fellow employees. That kind of behavior is completely uncalled for. hope management addresses this, because no customer should be treated that way. read more

Subway - Three employees I'm referring to in my review - Sandwiches Near Me - Ft. Stockton, Texas

Sure, the girl behind the counter was acting so depressed she could be a mascot for the emo population. That I'm used to seeing among fast food workers. However, the real problem was the way the food was served. All I've ever ordered at SUBWAYs across the country was a Beast Protein Bowl and they've always sliced up the meats. This one was just a pile of whole slices with the melted cheese glueing it all together in a large mass. Makes it pretty hard to eat with a fork right? So I ask for a knife and was told they don't carry them. So I asked them why they didn't slice it since I can't even do it myself. She said they don't slice it. I guess I can see why management would want to keep her away from sharp objects. read more

Bread was hard, things were added that I did NOT select. (Background: I'm not from this area. Lets just say I use doordash because this area isnt "friendly".) So I drove to the subway & the elder woman seemed annoyed after i stated the sandwich was incorrect. Viewing her "annoyed state" I stated she could refund my money if she was upset & she got a little more "snappy". Some subways put three scoops of tuna on a 6" i thought she was about to & i quickly stated "i dont want anymore" she semi-yells "YOU DONT WANT IT" (definitely upset) i was rasied to respect my elders (which im starting to rethink) But I wouldn't even recommend this subway to a sliverfish. read more

Rude staff. Outrageous prices. Dirty dining room. Avoid at all costs. $12.49 for a 6 inch Veggie Patty, medium drink, and bag of chips. What a rip off. read more

They have flys everywhere no telling where theses flys been i know flys like feces so yeah the meat is exposed to them to land on all day that alone says a lot about the staff and how nasty they are when nobody is looking read more

Horrible service, rude staff . Thursday evening at 11 pm there was a line of 3 customers waiting and no staff in sight. Young man comes out from the back looks at everyone says we're closed and shuts the lights off. Store hours reflect open till 1 am. When this was mentioned he rudely replied Nah and walked into the back area. read more

There are bad reviews about staff here but let me be clear. Noelia was pretty cute and friendly but if you see Darian don't bother to say hi,pls or thank you bcos he only gives you that stupid annoying look. So just order and turn your back don't even look his face bcos he makes you feel like trash. There are lots of people out there with no jobs and want to make money.If this gentleman doesn't want to be here he shouldn't be. I would rather starve next time instead of buying a sandwich from this place. read more

Subway - a woman sitting in the back seat of a car - Sandwiches Near Me - Ft. Stockton, Texas

Just stopped this evening and met the new owners. They are here to make a difference! The food was fresh, they were happy and excited to have our business and it showed! I'm definitely going to recommend this subway to anyone traveling through Ft. Stockton! Best wishes to the new owners read more

Horrible spot. Service is really crappy. Lady was in such a rush to make my sandwich that as I said black pepper only she dumps a shit load of salt on my sandwich and then gets mad because I tell her I don't want it. Save your money find another location to go to this one sucks!!! read more

Worst service I've ever had. Hispanic lady that was working the line on July 10th at 2:45 was disgustingly rude. Horrible person.

Stopped in for a quick pit stop on 06/12/22. Was greeted with friendly staff, that clearly took pride in their work. Everything was fresh, clean and tidy, a great example of "clean as you go" and team work. I definitely recommend and will return. read more

Workers just didn't seem to want to be here! Gentleman in front of me asked for Mayo twice and the girl goes ranch? As she just squirts ranch all over his sandwich, without waiting for an answer. Staff couldn't be bothered to go in the back and get anything they were out of such as simple condiments even though there were multiple people in line behind me. My sandwich is half dry and half covered in a glob of mayo.... read more

terrible service. cancelled our order twice when they don't even close till one am. good job subway workers

Horribly inconsiderate staff, they don't care to listen, and jamila put all of my meat on one side of the sandwich, I asked her 4 times to spread it out and every single time she picked up a single piece of salami and put it right back down where it was. I gave up. She cut the sandwich like utter crap and jamilas friend noelia consistently stared at me with a resting b**** face. read more

Worst subway experience, only one worker making a sandwich who then forgets a customers sandwich in the oven to chase a kid around to give them a cookie they didn't want. No respect for the line and I request a little honey mustard and she splurges it, took 2 bites and threw the sandwich away. What a waste of time and money. read more

This is the best Subway in Fort Stockton! They put your sandwich together with care and give you what you ask for.

When I first entered, I didn't get a welcome or a greeting. Moving on to the sandwiches, my sandwich was poorly put together, as soon as I started to eat it it fell apart in my hands. Then I wasn't given enough items on my sandwich and when I asked for more I got rude attitude back. I would never recommend this subway for it has bad service, terrible sandwich presentation and it was bad enough to the point where I cried while eating my mound of a sandwich. Never come here you will have high expectations and be disappointed as I was. Terrible terrible terrible. read more

I generally don't like Subway but pickins were slim. The Italian hero ended up being darn good! A notch below Blimpie, Port of Subs, or Jersey Mike's but still more impressive than I was expecting. read more

This is attached to a gas station mini mart. There were flys in the building, but they have a huge plastic cover over the food and they cover the sandwiches when working on others. I am leaving a review because everyone says it is awful. It isn't awful!!!! Our bread was fresh and the service was fantastic. Sandwiches were yummy. They worked hard to make sure our food was safe. I would go back. read more