Slow, poor service. Did not understand their own coupons and app. Impatient management...shut…read moredown my order in the middle of making it. Employees need better training and better interaction with their customers. Keep driving...there are better Arby's around.

I hate Wendy's so much. They mess my order up every time. I ask no mayo on my sandwiches everything…read moreand they still put mayo my sandwiches everything. I don't understand why it's hard to read the others. The sandwich makers must need classes. Quit hiring stupid people. I support the shut down of this business. It's really sad they mess my order up every ride. Spit on the poor business.

This is the worst & nastiest Wendy's I have ever seen. I used to go here long ago and it was…read morebarely ok then... that's when they were open 24/7 and I worked until 1 or 2 am a lot. I moved away after that job. I just returned to the area and now I work until 11 pm. This is the only place open on my long drive home... except for the very expensive (now) D*nny's nearby. This store now has those horrible Freestyle soda machines -- where NOTHING tastes right & everything has very little syrup flavoring for the carbonated water... they might as well just dispense the nasty carbonated water... everything tastes like it anyway. They don't have tea or any other drinks available --- not at 11 pm, anyway. Drinks are UNDRINKABLE. Nuggets are always COLD and MUSHY. Fries are always COLD and MUSHY. Burgers are just very messy.... like they 'threw' them together... way too much mustard... mustard is always all over the outside of the bun and on the outside of the wrappers.... why? They rarely have any ketchup... they never have any napkins.... they said they didn't have any barbecue sauce for the cold, mushy nuggets.... The tables are disgusting. The floors in the dining area are dirty and sticky. I went here twice in 2026. I thought the first time was just a bad night.... and I went again two weeks later... Apparently, every night is a bad night. This place should be closed down and bulldozed to make room for a decent restaurant.

Your shoes stick to the floors. They don't have napkins. You can see the kitchen is in total…read morediscard. Only small drink cups. This is the absolute worst Wendy's I've ever been to.

This is a good little restaurant. The cheeseburger was really good. It's a bit of a hole in the…read morewall, but I think that adds to the charm.

This place sucks. I should've known it was in relation with big top. Both restaurants have the same…read moresetup & all. And surprise, the service here is just as bad as big top. And the food is just as mediocre. The burger tasted like something you'd get out of a freezer & slap some fixings on it. The big African-American girl working the front counter made me wait to order because she was playing a game on her phone. Seriously? Absolutely horrible customer service. I think she works at big top too. Save your money & go somewhere else.

Ordered my dine in order online on my app. Staff was friendly. Love the location! Good was good.read more

Drive thru service is terrible here at this location. If a customer has multiple orders, they…read moreshould be made to go inside. We waited way too long behind such a car.

They used to be open 24 hours... then they were open until 2 am... then they were open until…read moreMidnight... now, they are supposedly open until ONLY 11 pm... even on the weekends.... [This is right off of I-64.... all of the restaurants in this area used to be open all night, or late... due to all the travelers.... no more.... in this area: Subway, Taco Bell, McDonald's all close at 11 now. The Wendy's nearby closes at 12... but that is the worst Wendy's you'll ever find.... the only place open is Denny's.... you need about 2 hours if you want to stop there... 30 minutes to get a server, 45 minutes to get your food.... 30 to 40 minutes to get the check...] I usually work until 11 but we were all sent home early at 9:30 pm.... So, I thought... I haven't been to McDonald's in a long time, so I'll stop here since I'll have well over an hour before they close. I got to the place at 9:50 pm. The doors were locked... the chairs were flipped upside down on the tables (yeah, they have chairs that aren't bolted own)... the lights were on... but "clunk, clunk" on the locked doors as I tried to open them. Yeah, the drive-thru was open, but I don't use drive-thrus.... when I go to a restaurant, I eat inside, I never eat in my vehicles.... I'm not a wild animal. Lobby is closed = Restaurant is closed.

food was cold and burg was like rubber will ever eat at this location again. They were kind of rude.read more

Best food ever would eat everyday if I could. The service is goated I would highly recommend it…read more The interior is lwk decent

Absolutely, terrible service and terrible food, food was ice cold. It took me 20 minutes to get my…read morefood that is ridiculous then I still get cold food. Everybody in there needs fired and replaced

The food is good but the worker in the back cooking the food had an attitude when we started…read moreordering multiple meals. The whole time she was making the food she complained so loud that we could hear her in the lobby. The food is the only reason I give it 3 stars. The girl taking the order was at least nice.

Always fresh, fair prices and good customer service. The variety of food makes it easy for any…read morefamily to find something they'll enjoy.

Food was very good and tasty. This is a fast food so our service and wait was as expected. The food…read morecame out hot and we were comfortable in a clean environment.

Zaxby's is my favorite. The food is always fresh and hot when I get it. The service is always great.read more

The food is fantastic-- always made fresh as you order it. The service is excellent-- the staff is…read morevery friendly and energetic. The restaurant is always clean and well-lit with a unique style. They have the best ice cream and dole whip in the area. They have new a new "flavor of the week" for their dole whip which is great. I haven't tried them yet, but they have recently added waffle cones to their arsenal of sweet treat goodness!

New burger place here located in downtown Henderson KY. They also serve ice cream, chicken…read moresandwiches, and the like. We arrived around 11:30 on a Saturday and there was already a line. You order at the counter and they will call your order number when it is ready to be picked up. The young lady delivered ours to our table about 15 minutes after placing our order. Speaking of tables, there are not a lot, probably a dozen or so with a few stools at a counter. I ordered a double hamburger combo with onion rings and a root beer my wife ordered a cheeseburger combo with fries and a root beer. Their burgers are smash burgers with a slightly crispy edge and an amazing beefy flavor. I mean these were really really delicious burgers. The onion rings were very good and we preferred those to the fries. Fries were good but the onion rings were just better in our opinion. We didn't order any ice cream but a table next to us ordered a banana split and it was huge and looked like one of those banana splits seen in a commercial. I mean it looked fabulous. Prices are about average for these days but for freshly prepared food with the burger having such good flavor, IMO, worth the price. Only knock; I wish they had a soda machine in the lobby where we could refill our own drinks.