Slow, poor service. Did not understand their own coupons and app. Impatient management...shut…read moredown my order in the middle of making it. Employees need better training and better interaction with their customers. Keep driving...there are better Arby's around.

Horrible customer service, lazy, food is bad, won't listen to customer, and very rude. Customer…read moreservice is the worst I have ever seen anywhere

An employee who was mopping the floor 6old me they were closed. That was at 11:10pm on Wednesday,…read moreJuly 29, 2026. Told another person the same thing. They are supposed to be open until midnight. As I was leaving, someone pulled in the drive thru. They were able to order and receive food.

Your shoes stick to the floors. They don't have napkins. You can see the kitchen is in total…read morediscard. Only small drink cups. This is the absolute worst Wendy's I've ever been to.

This is a good little restaurant. The cheeseburger was really good. It's a bit of a hole in the…read morewall, but I think that adds to the charm.

This place sucks. I should've known it was in relation with big top. Both restaurants have the same…read moresetup & all. And surprise, the service here is just as bad as big top. And the food is just as mediocre. The burger tasted like something you'd get out of a freezer & slap some fixings on it. The big African-American girl working the front counter made me wait to order because she was playing a game on her phone. Seriously? Absolutely horrible customer service. I think she works at big top too. Save your money & go somewhere else.

Cold but decent food. The service is unusually slow, even though no one is even here except us…read more Noisy, run-down ambience. Every time we visit, the soda is all watered down and flavorless.

Stopped for lunch on a road trip today. The restrooms looked like they hadn't been cleaned in…read moremonths. Sinks and toilets were extremely dirty. Went to grab a napkin from the soda fountain area and again the area was super dirty. Looked at the counter where you pick up food and old dried ketchup was on the counter and the overall counter was dirty. Decided that we would not be eating there. (I will say my husband said the men's restroom was ok). This place needs a good deep clean.

There racist and they messed my food up because I'm Native American, very upset at them for that I…read morefound hair in my food never visiting agian

Best food ever would eat everyday if I could. The service is goated I would highly recommend it…read more The interior is lwk decent

The food is good but the worker in the back cooking the food had an attitude when we started…read moreordering multiple meals. The whole time she was making the food she complained so loud that we could hear her in the lobby. The food is the only reason I give it 3 stars. The girl taking the order was at least nice.

they forgot a whole order and gave me the wrong order and now wont answer the phone this is beyond…read moreridiculous we want our order or our refund why give us a whole order we didnt order

Food was very good and tasty. This is a fast food so our service and wait was as expected. The food…read morecame out hot and we were comfortable in a clean environment.

Zaxby's is my favorite. The food is always fresh and hot when I get it. The service is always great.read more

The food is fantastic-- always made fresh as you order it. The service is excellent-- the staff is…read morevery friendly and energetic. The restaurant is always clean and well-lit with a unique style. They have the best ice cream and dole whip in the area. They have new a new "flavor of the week" for their dole whip which is great. I haven't tried them yet, but they have recently added waffle cones to their arsenal of sweet treat goodness!

New burger place here located in downtown Henderson KY. They also serve ice cream, chicken…read moresandwiches, and the like. We arrived around 11:30 on a Saturday and there was already a line. You order at the counter and they will call your order number when it is ready to be picked up. The young lady delivered ours to our table about 15 minutes after placing our order. Speaking of tables, there are not a lot, probably a dozen or so with a few stools at a counter. I ordered a double hamburger combo with onion rings and a root beer my wife ordered a cheeseburger combo with fries and a root beer. Their burgers are smash burgers with a slightly crispy edge and an amazing beefy flavor. I mean these were really really delicious burgers. The onion rings were very good and we preferred those to the fries. Fries were good but the onion rings were just better in our opinion. We didn't order any ice cream but a table next to us ordered a banana split and it was huge and looked like one of those banana splits seen in a commercial. I mean it looked fabulous. Prices are about average for these days but for freshly prepared food with the burger having such good flavor, IMO, worth the price. Only knock; I wish they had a soda machine in the lobby where we could refill our own drinks.

Prime Rib was the best I have ever had, Can't wait to get it again. Great service as well .read more

The price on the menu did not match what I was charged on every single item I ordered. It took 40…read moreminutes to receive a to go order for a cheeseburger chicken sandwich and side salad. Chicken sandwich and hamburger comes with house chips. I wanted to substitute the chips for french fries but they charge me for the french fries like they were à la carte. After paying full price for the french fries I did not receive any chips even though I paid for them. The side salad that I ordered to go was packaged with the ranch dressing already on it so by time I was ready to eat it it was soggy. The bottom bun of the hamburger was falling apart, even though I was eating it three minutes down the road. Fries were good. The taste of the burger was not bad just falling apart and soggy.