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    Subway

    2.7 (15 reviews)
    InexpensiveSandwiches, Fast Food
    Special Hours Closed

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    Los Pinos - Water with chips, oops, I mean "salsa"

    Los Pinos

    (53 reviews)

    $

    When I thought I had the bad service and I couldn't have worse, I then come to Los Pinos and was…read moreblown away at the level of service they offered. I ordered enchiladas with red sauce, rice and beans. They use ground beef in their enchiladas and I despise that. So I asked them If they could use birria meat instead and just charge me accordingly. They obliged. When I received my food I felt like it was a joke. Like my 10 year old went in the kitchen and tried to cook me enchiladas, and that was her masterpiece. Actually no it was actually created from the cooks at this place. The place looks like a dump from the outside but inside is quite nice. It was really pretty and the music was just right. The guy who took my order didnt speak English so I talked to him in Spanish but if you don't speak Spanish the guy running the register speaks great English. Speaking of this guy! When I tried to swap the plate of enchiladas, sorry let me rephrase that. When I tried to swap the birria wrapped in corn tortillas with salsa (the exact same salsa they serve the chips with before the meal) poured on top. It was insulting. The server then told me I had to pay for the enchiladas even though I was ordering tacos. I said no way. He gave me the check and sent me to the English speaking manager at the front. The manager said somebody is going to have to pay for it. I told him he is ridiculous. I'll pay for my drinks and I'll go eat somewhere else. He kept asking me whois going to pay for it. That if I think it's fair that the server has to pay for it. Did this guy think I was stupid? Did he really think i was going to pay for something of THAT QUALITY? Did he really think I thought he was going to pay for it? I asked for the owners name and contact info and he did not want to give it to me. I said im calling the police. He then said "OK, I'll go ahead and pay the money for the food for you!. I said if that's what you want. Fine. Paid him his drink money, tipped the server and will NEVER come back to this place. I highly advise you to go to the taco bell right in front. This place, Los Pinos is absolute trash. The manager, the quality of food... all of it.

    Stopped in on a Sunday at Noon. The food was delicious. The chips and Salsa fantastic. They were…read morecrowded with after church people, but served our family very quickly. We will definitely be back soon.

    Subway - sandwiches - Updated May 2026

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