Placed a curbside order intentionally due to time saving and walking limitations. Waited in…read morecurbside line for 20minutes only to be told that my order was not on delivery tray. Had to park and walk in in order to be told my order had been " bumped". This Chick fil A needs to get it together

What a cluster! I use to work in this Mall in the 90s, this place hasn't been updated since then. I…read moreordered a tray, and half gallon of lemonade on line, several hours before picking it up. I wanted to add a salad and they don't have a salad prep person, no salads available. It took 25 minutes to pick up the order. Not even controlled chaos just total chaos. I guess when you're the only one in town, customer service doesn't enter into your business model.

Update #3 yesterday I got a phone call from another administrator and he wanted to hear again what…read morehappened, because they want to make changes and address this issues. Wow I was impressed and this is the Chick-fil-A treatment that I excepted. By the way the gentleman name is Dennis and he also agreed that he was the best ever. We need more of this so make the call and take the name note to self. This is why I'm going from a 1 start to 4. Update: Today I called and I wish I had taken the name of the manager that answered me. She was very apologetic and told me that she was going to check in this matter and that the gentleman is the sweetest person ever. I'm going to call back and get his name because as kind and nice as she was to me I want to be to him. I hope that the manager at that time can learn from this experience and treat customers better. If I could give this place a zero I would! The the only person that deserves it, is the older man working cleaning around being so kind and trying to make me not feel upset for being ignored. I arrived 5 minutes before they started lunch and placed my order in the app. The first thing that I asked the worked that is outside checking you in or taking orders was am I ok or do I need to cancel and order lunch and she said you are fine, the order went through and do you need to add anything else and i said no thanks. The line was long and they are super super slow. We have been in line for 10 minutes and only two cars have moved when my app notification says pull around your order is ready. We were confused as we have like 7 cars in front of us not even moving. We were traveling so we don't know how this place works. You need training from our people here at a chick fil A . We go around and I go inside and asked for my order to an employee and explain I came from the drive thru, he goes and ask and comes back with nada nothing. I tell him that I got a notification, one of their manager I imagine in gray comes and asks me and tells me that I ordered during breakfast and the app cancels and leaves me there without even offering to help or an option. I called her back as I have a notification and she says did you order with the worker up front and after I said yes she said I don't think so. At this point I'm frustrated it's our second day driving back home after a great vacation and drive and this lady just ruined my day. I want to give a shout out to the decent older man that works there and try so hard to make things better by saying maybe there is going to be an accident and this is why you are being late (bless his heart) he was so sweet. I go to the car to get my phone and show to the manager or whoever gray tshirt was and when I come back she has my order and not even an apology. I will bookmark this one to never stop here again and now I know why your reviews are so bad! We wasted 30 minutes in this stop and a stupid argument not needed. Worst Chick-fil-A ever. The store was cleaned also thanks to that gentleman.

Very clean, nice salesman and good service. Value meal…read moreincludes drink, waffle fries and chicken sandwich

Food is good! Staff is friendly!…read more Great location! McDonald's could take a few lessons from them!

Unique and Delicious, Wishing they had more Locations,…read moreFoot long hot dogs Burgers and treats

This is the only consistent Tudors I've been to in the Mercer County area. I've been going here…read moresince I was a kid. Princeton is awful and I don't even want to try Bluefield. I get quick and friendly service every single time. And the food is always fresh and hot.

Great service, and I love that this location is solely ran by women! Food was fantastic and priced…read morewell.

Always good food!! Fried chicken is crispy and delicious! Light and fluffy biscuits!read more

We don't have Bojangles' where I live, so anytime we go south, I always make it a point to stop…read morehere (somehow always end-up at this location each time). The place is okay, the team can do a better job stepping away from the counter to clean the floors, wipe tables and fill the condiment/utensil area. But the food is great quality and tastes great. The biggest complaint I heard was that the chicken was a bit spicy and their portions are a bit off. Wife got the 4-tender meal and was still hungry after. Daughter got the chicken SANDWICH....which was really big, so the wife ate the rest. I got the 2-pc thigh/leg combo with 2 sides and a biscuit. Really enjoyed this meal. Not sure I'll win the debate to visit again here, when there's a Chick fil A 2 spots down, but I'll surely try!

Not too bad, but nothing to rave about. I felt the value was lacking, but the burger was at least…read morelarge and decently seasoned. Wasn't very busy when we went. I'm not sure there's enough here to draw me back solo, but I wouldn't object to being a guest of someone's again. I hope they continue to work on offering some more affordable meal deals in the future.

Unbeatable service. The server is definitely a people person and was so attentive and nice. Burgers…read moreare large and the serving of fries is large enough for two to share. Very clean dining area and low noise. Pleasant experience and will definitely stop here when traveling through town again.

In Love's Travel Center. The area was clean. The staff was friendly. We ordered the fish…read moresandwiches, which were a nice size. They came quickly and were good. We got our own drinks at the drink station. Bathrooms were clean.

Wasn't too bad. I needed a quick bite before hitting the road again and the is hit the spot…read more Ordered the b&c with potato cakes and a coke. Wasn't too bad

Made another visit to Dough Boy's. Tried the meatball marinara melt. The sub was very good. It had…read morea really great taste. The service was quick and friendly. It was a little busier than my last visit, but still a relaxing atmosphere. I highly recommend giving Dough Boy's a visit.

No egg in sausage breakfast sandwich, no milk for coffee and they didn't put the requested suger in…read morethe coffee. Also no napkins. Horrible experience.

Double cheeseburger meal....no burgers in either sandwich!…read moreAsked for unsweet tea....got sweet tea! Asked for honey mustard... no honey mustard!

I love a good sonic drink or a shake whenever but god the manager at this location Rebecca she has…read moreruined the sonic experience for me. Placed an order at 8:09 pm for 3 shakes and I Get there at 8:15 pm and sit till around 9 pm till one of the employees came out and asked what my order was. She had to be the middle person to let us know that the manager decided to clean the ice cream machine and she wiped our order off the screen. Now at the end of the day if you made mistake and then why not be the adult and explain that rather send a kid to do your dirty work? Shame on you Rebecca

I went to sonic in princeton west Virginia tonight didn't get my hamburger got home my chili…read morecheese dogs were black and the bacon double toaster didn't have any meat paddy's on it I will never go there again the rating they get from me is a big fat F and when you confront them they call you a lier