This place is number one in my book! Brett and his wife and super friendly, honest and hard…read moreworking. I can't say enough great things about them. If you want an honest repair to your vehicle, drop by and see them. You won't be disappointed.

They were able to get me in immediately and fix my car within a short timeline since I was moving…read moresoon. Super friendly and great prices! They did a fantastic job on my car! It looks like I just got it off the car lot!

Repair front of Ram Truck. Finished on time and excellent work.............and yes it was fine and…read moreneed 85 characters

10/10 I cannot recommend this place enough! They staff here is so efficient and friendly. When I…read moregot hit by a deer they had my truck drivable right away and then got me in for repair even sooner than expected and turn around was faster than initially quoted! And most importantly- the work was flawless. When I had a headlight burn out a few weeks later they got me in same day and took care of it right away. If you need an auto body shop- look no further. This is hands down the place to go. Pritz- thank you and your staff so much for making these chaotic holidays a little less stressful!

They are local and pretty accommodating to cuatomer needs. I dropped off multiple vehicles and…read morereceived excellent service! Great small business that is essential to the local community. Highly recommend their service!

Once again leaving a review for how amazing these guys are. They open at 7, dropped my car off the…read morenight before, had EVERYTHING done by 10am. Sweetest people work there, they give you fair prices and understand struggles!

I ran across a flat tire and chose this location because it was nearby by. It was after hours so I…read moredropped off my keys. It took a full day for them to put on a spare tire. Within a few days my tire was back flat. I have heard nothing but bad things from others when sharing my experience about this business. I found amigos tires!! They are super fast with my emergency tire needs and I don't even have to get out of my car!!

DO NOT RECOMMEND COMING HERE I used to love theses people…read morethey did an amazing job prior to opening all of theses new locations I had to come get new tires (live 30 mins away but they been good to me so I always come back) brought my vehicle in on Saturday they did 2 tires, needed 4 they stated they needed to order parts to come Monday cause there closed on Sundays cool not a problem come back Monday for my APPOINTMENT arrive they asked me to wait no problem I finally get into the facility they give no instructions where to park the car employees just staring at me (probably because they all mostly speak Spanish but I also do so a conversation would have went a long way) finally front desk lady asked me to enter bay 2 I do, again no one addressed me just stares so I stayed in my car because I wasn't instructed to do otherwise it 90+ outside I would like to stay in the ac as long as I can finally I get out to look for a food spot asked how long they would be she said an hr to an hr & 30 mins cool imma go get something to eat chill asked her to call me wen it was done never got a call I come back at 5:30 pm after arriving at 3:30pm I get there no ones working on my car and they have 3 new cars in there that everyones working on so I asked wats taking so long with a visible upset face because again its 90+ out and inside there place so I started to get impatient and talked to the manager lady kept cutting me off to repeat the same thing that the lug nuts was bald that's y its taking forever but I literally purchased new ones so break the old ones off idc she stated I knew it would take long (I did not) and that I would need to come back AGAIN for the 3rd time so they can order another part (whole time didn't need another part) no thank u mama I told her I would not be coming back here to get my vehicle done so I can leave, a nice young gentleman asked which vehicle was mine and FINALLY started working on it because they did nothing for 2 hrs due to more people coming in they are not first come first serve as well as they do not care about ur appointments they care who stays in there business and watches them so I did just that they got my car done in 15-30 mins after I complained and lied about having to go to work by 6pm and if they wanted they money they better get to getting. Long story short sorry for the ted talk but if u going there make sure u tell them ur deadlines be very clear if they need to order something to let u know immediately and watch to make sure there actually doing there job I wouldn't have had a problem if they would have communicated to me that it would take longer than expected I would have brought it in earlier and went back home but instead they were dismissive rude and unapologetic so they will no longer be getting business from me

Went here for bumper repair. Price was better than another shop. It was ready in 4 days. Paint…read morematch is perfect.

WORST CUSTOMER SERVICE EVER- you know how when you go to management classes, you always are asked…read moreto tell a time you received poor customer service? Well, this will probably be my go to story forever. When I stopped by to sign the paperwork to authorize west york collision to do the work on my vehicle after it was involved in the accident, I was told it should be ready to pick up in three weeks. Over two months later when I arrived to pick up my car, the manager- Brad Pritz came out to the entryway and asked me if I had brought my license plate with me. (also. when they called to tell me my car was ready to be picked up, they did not tell me my license plate was missing and I took off work early to pick up my car) I asked him why he was under the impression that I had the license plate and he told me when my car arrived, it did not have a license plate. I pointed out my car had been towed directly there from the place it broke down so it did, indeed, have a license plate on when it arrived. He told me I was wrong (btw, I was not wrong- the car was towed directly to their shop from the streets) and he didn't like my attitude and he was trying to help. I was walking out of the building to call my insurance company and tell them my license plate was lost . As I was walking out, he asked me if I wanted him to write my license plate number on a piece of paper. I stopped in the doorway to answer him and he told me to close the door. Now, it might be childish but I do like when people use their manners. Close the door, please. I continued to walk out at that point because he was horrible and I'll admit, after two months of going back and forth and back and forth with the insurance company and the rental car company (who I adored btw- I highly recommend Enterprise on S. Queen St) and the "service partner" (aka Toyota of York), I was frustrated and exhausted and needed to walk away to calm myself down. He followed me out and asked if I wanted his help or not (by writing my license plate number on a piece of paper NOT trying to help me find my missing license plate)... I called my insurance company trying to find out what I could do at that point. I went back in and he once again told me I had an attitude from the time I walked in and then proceeded to tell me if I was in customer service I must be terrible at my job because I had a bad attitude. He blamed me, toyota of york, the salvage yard. Everyone but them- he refused to take any responsibility for anything- not the delay in getting my car back (after all, he had to get the parts), not the missing license plate (he told me in 30 years he's never lost a plate), none of it was his fault. At this point he said "just pay your deductible and shoo"... also. I tried to pay my deductible and the computer Christa was at wasn't set up to accept tap... Now, once he told me to "Shoo" I told him to F off. My bad for losing my cool but this man is a legend at gaslighting and had pushed all of my buttons. Apparently "Mr. I believe in Truth, Justice and the American way" (per his profile on their website) doesn't approve of ladies using "bad" words and said "nice mouth." At that point, he had me so upset I was shaking and could barely sign my name. Mr. Pritz should stick to searching for big foot and should get out of customer service because he was an absolute horror. Oh and if you are wondering, he said all of this to me after my insurance company paid them $25,000 to fix my van. One small other annoyance from my awful experience there. They call with "updates" about once a week. Updates would be great. But when you call and say "the car is with our service partner" three weeks in a row and can't provide any additional information, that's not really an update. It's 2024. I know where my car is (I have an app for that). If you're calling with updates, please have some information for me.

The team at Emory are by far the best I have worked with over the years. their service and…read morecommunication is top notch!

This is a predatory business. Thanks for ripping off my 79 year old father who used to be a long…read moreterm customer. He came in for an inspection of a car driven less than 2000 miles. You claimed his new brakes did not pass inspection and neither did his brand new wipers. He needed his car back so he paid you $800. Since you were sold to the new ownership you have become a predatory business as is evident by your nearly empty parking lot.

Bob's Automotive Service is a small shop along Allentown Blvd, run with pride for over 40 years,…read moreand the commitment to customer satisfaction certainly shows. I recently moved to the area and had my first car breakdown ever; accelerator stopped working. I had no idea how to get my car to a shop or what could be wrong -- I just needed to be able to commute to work hopefully soon. I tried two other shops before trying Bob's, one where I had to leave a message and they never got back to me, and another where they could only start working on my vehicle two days after it arrived. That wouldn't cut it. I was relieved to have Bob answer the phone, understand my urgency, and even have a tow truck available to pick up my car from my neighborhood lot. I was able to have my insurance arrange the delivery, though, and before the end of the day I had a diagnosis about a battery and alternator swap. The next day, the work was complete, and he offered to pick me up and bring me to his garage to fill out the paperwork. Sure enough, my car rolled up the next morning with Bob in the driver's seat. I'm so thankful to had had his open communication, professional attitude and willingness to go the extra mile for a 20-something with little vehicle expertise. I'm hoping with this car I won't have to reach out because of problems again, but I know exactly who to call when I need something done.

My son's car broke down near bob's automobile. He did an excellent job repairing the car and…read moregetting my son back on the road. He charge a very fair price and was great to deal with. I would definitely recommend this shop.

Buyers beware when dealing with this dealership. I called ahead and specifically priced out a demo…read morevehicle using GM Employee Pricing. The dealership assured me they would honor the GM Employee discount and even apply an additional discount because the vehicle was a demo. However, when I received the actual numbers, the payment was nearly $200 more per month than another dealer quoted me on a brand new vehicle with an MSRP that was over $6,000 higher. GM Employee Pricing should be relatively consistent from dealer to dealer, so the numbers simply did not add up. It appears the discounts that were promised were either not applied correctly or were misrepresented during the sales process. Very disappointing experience. The pricing felt misleading, deceptive, and unethical.

I've purchased a lot of vehicles at a lot of dealerships over the years, and this was by far the…read morebest experience I've ever had. Even though the dealership is four hours away, I will absolutely make the trip again when it's time for my next vehicle. John DeMartino went above and beyond. He ensured the vehicle was fully prepared before I arrived, kept me updated with calls and texts so I never had to waste time on unnecessary steps, and was 100% upfront and honest throughout the process. He's down-to-earth, professional, and truly cares about his customers. Everyone I interacted with at the dealership showed the same professionalism and genuine care. From start to finish, the entire process was smooth, transparent, and stress-free. Best car-buying experience ever. Highly recommend!