Jessica was amazing, the others were hard on her and she was getting overwhelmed but kept her composure. 10/10

I walked in to order a sandwich, and when I walked in the young Caucasian guy/employee with the puffy, curly, maybe orangey/blonde hair asked me if I was here to pick up an online order. I said no, he then put his head down and said "ah s@&t". I said, oh is there a problem with that. He said no, I said well seems like it since you cursed. The register, male, Caucasian guy, not sure if he was a manager or an employee started to argue with me and said he didn't say that. We went back and forth because I explained in detailed what he said and again he said no he didn't say that. I walked out and didn't order. Very rude. read more

Very convenient, clean, and modern location. My sandwiches were prepared quickly and completely accurately. (Big bonus that they accept Subway coupons unlike several other locations in the area.) Would have been five stars but I felt a little bad for the guy that came in after me who probably stood there four or five minutes before anyone acknowledged him. That said my sandwich artist was super friendly. read more

Subway - Interior - Sandwiches Near Me - Austin, Texas

Six employees standing around not doing a damn thing and I have to learn how to work their computer system and go through the entire computer system just to order a sandwich that you've raised the prices on when I'm doing it myself. What next? Do I have to go make it myself too I will not be coming back. By the way, there is a potbelly right around the corner read more

I just stopped by to grab some lunch! I got a ft long sandwich and snack and drink set! They put generous amount of toppings and inside items! Love their foods! :) read more

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Got chicken salad wrap (#42) I had to ask the staff to warm it up and I felt like I'm asking a huge favor. No sense of customer service. Great sandwich. Or I would have given 2 points. The stalls/tables were not cleaned. The drink station looked maintained so I felt relieved having just tap water with ice. It was a quick stop from work to a quick errand. No military discount. read more

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This is the best subway, hands down. I always have a great experience. I've been coming here for years. My family and I come out of our way to come to this subway only. Great service and fresh ingredients. I can place my order online with no issues when I pick up. read more

Very regular. The employees seem dead inside. The sandwiches are ok. I won't be back.

Curly red headed dude made the best sandwich I've had at a subway in a loooong time. (For some reason I need more characters to post this review) read more

Subway - Subway sandwich - Sandwiches Near Me - Austin, Texas

Yes, intertwined with all the other reviews is one for this Subway location. Ordered during pandemic, with DoorDash delivery. Sight unseen, based on menu. Imagine my surprise when two very well made subs arrived. More surprisingly is they were actually quite delicious. So I have to give credit where credit is due. They did make a mistake with using the wrong bread for one of the two subs, I am told that is not uncommon. Life goes on. The two subs BTW were a BLT sub and a BMT sub. We would order them again. As we did not order in person, not pickup in person, not much else to report. Lakeline Mall location. Their order tracking is great. read more

Came in tonight and Ozzie was incredibly rude and you could tell he was miserable flashing his arms around and couldn't listen to my order to save his life which was very simple. If it wasn't for the girls working who was very nice I would have left. I did tell her how rude he was and she apologized. read more

This is perhaps my favorite nearby location. Food is always fresh and the staff is always friendly and efficient! read more

Subway - Tuna sub and broccoli cheddar soup - Sandwiches Near Me - Austin, Texas

Consistently great service from the staff and restaurant is always very clean. I drive out of my way to go to this one when I want Subway.

Josh and Roosevelt were not only polite, considerate, and efficient, they managed to make my night much better. I made the mistake of showing up last minute, but that didn't change their attitudes even after it being the end of their presumed long, stressful shifts. Cli-ché, but my frown is now upside down. I can only give 5 stars but I'd give 10 out of 5 if I could. Thank you guys! read more

Wow, this subway is awesome. I placed a mobile order and got it within minutes of walking in. The employees were working like a well oiled machine. Everything about this location was clean and professional. Will definitely be back! read more

Ordered from here, just now. Stale bread on both sandwiches. Very disappointing. Called manager at store and she said it was baked today. Stale bread. read more

This is my favorite subway to visit and I live right next to one but refuse to go to it because I always get bad service and gross sandwiches. This location is always clean and friendly no matter whose there. The last time I went in the new owners were there and they were very friendly I went today and the 3 guys who were working were super efficient and friendly. Mainly alllll the ingredients that were presented looked amazing I've honestly never seen a subway look that good and clean all the meats looked fresh and so did all the veggies I even let them know just how good it looked. I had a coupon and they rang it up perfectly. My sandwich was perfect and fresh! Keep up the good work at this location read more

Subway - 6 in turkey!!!! Sooo fresh and delicious one of my best subways sandwiches - Sandwiches Near Me - Austin, Texas

I had Subway in Round Rock a few days earlier and loved it, so went to this location to try again. That was a mistake. I hadn't been in a Subway for years prior to that, but after that great Round Rock experience, I was rip roaring to get my 90's sammy on again. I arrived and asked about the two for $12.99, and the guy looked super confused, so I explained that's what I got a few nights prior at the other location.... "Oh, that's with a coupon" (recognizing the communicative challenge in front of me, I didn't want to take the time to explain that I had not used a coupon the other night). Instead I asked if he had a coupon on him that I could use. "No, those are in the mail..." Ok... "But tomorrow we have BOGO." Thanks! I still kick myself for coming back the next night. I don't ask questions cause I just wanna get my food. I get a cold cut foot long, and a meatball foot long. I am not in the mood to debate with this guy either, but it was clear he short cut the meatballs. While they were roasting them and adding the veggies, I happened to notice the sign behind them read that both foot longs should be $5.89!!! First thought was, if that guy was to use basic reasoning the previous night, he could have said the combined full-cost price would have, indeed, come out pretty damn close to the $12.99 we had discussed. Second, they charged me $6 and change and $5.99. So, I was overcharged for both! Overcharged by pennies, but at this point it's the principle of the thing..... Third, I got home and counted the meatballs. 5 in total..... On a foot long.... I Googled it and a website said it is supposed to be 8 to 8.35. which sounded reasonable. I'm not sure how they got that, but I knew it wasn't supposed to be 5... On that bread sandwich Finally I filled out a survey expressing all this, and I got a canned email from someone claiming to be the new owner with A VERY generic response, as follows "Thank you for taking the time to review your experience. I apologize that your experience did not meet expectations. We have, just a few days ago, taken ownership of this location and I will be reviewing the problems you mentioned so that we can make your next experience a great one. I appreciate your patience as we train our team and work out the kinks. I hope you will come again and let us make things right. Again, I thank you for calling this to our attention." ---------------------- Well Cynthia, I'm willing to try again, but not on my dime. If you pay, then I'm willing to take time out of my day to try again. read more

We walked into Subway and stood under the "Order here" sign. No greeting or acknowledgement from the girl behind the counter Naomi. We were the only customers inside!! Then she walked to the opposite end of the counter away from us then back to the sandwich area, still no greeting nor did she even look at us. She started making sandwiches which were from an online order she received AFTER we had entered and were standing there ready to order. Again without saying a word to us, she started throwing bread and slapping meat onto the sandwiches. Turns out she made 7 sandwiches total while we waited!! Being as we were the only customers inside I never thought I'd be standing around for 8 minutes before Naomi would even take my order and still no hello from her. By the time she finished making the 7 sandwiches for the online order, there were 4 parties (7 people total) waiting to order. We all just stood there watching her make sandwiches and still no greeting to anyone, no apologies for the wait. When she finally waited on us, she was gruff and irritated. Rude and terrible service! BTW by the time we finally got our sandwich and left, the online order was still sitting there - no one had come yet to pick it up. There's are two other Subways equidistant to this one so we will go to the other locations from now on and boycott this one. read more

The place is amazing the bread is fantastic New Management love the food.. the softest bread have you heard from any other Subway I've ever had. read more

This subway has the best service always a pleasant interaction with the people who work here, thanks!

Staying with that keto diet I ordered a meatball sub no bun / bowl. It was a little confusing at first but we got thru it. Guys were nice and the place was clean. Just a little slow but have we all got to take are time sometimes. The food was good even with out the bread! Will be back to try it agin sometime. : ) ** update. Walked in to get myself a bun less sub. No problems the last couple of times. Today was completely different. I might as well have asked the guy to build a spaceship. He made it so complicated that I just left. Its a basic sub with no bun. Just put it in a bowl. Why is that hard to understand? No I don't way it chopped up. No I don't want a salad. Just make it easy all the same stuff with no bread. Sigh read more

The staff is super friendly and accommodating. Very clean and spacious casual healthy alternative for fast food. read more

Subway - Yummy healthy tuna!!! - Sandwiches Near Me - Austin, Texas

Went for sandwiches last Saturday which should have been quick. There was only one employee behind the counter, cranking out sandwiches with over 12 people in line. The poor kid was running the sandwich line and acting cashier. No other Subway employee was present, just the server. Totally unfair and wrong to put him in this situation. He was friendly, professional and worked as quick as possible. Please add more staff so you don't lose this dedicated kid who deserved more respect and support. read more

The guy messed up on my sandwich twice in a row and argued with me that it was never messed up in the first place then literally threw my sub and said he quit like something off YouTube thanks for the anxiety sorry I don't like Mayo. read more

This is all around THE BEST Subway in the area! The crew they have working there right now is outstanding! They always have a great attitude and make incredible sandwiches. My fiancée and I have an amazing experience every time we come here. It's a blessing to have this location so close to home. read more

9:40pm tonight and the door is locked, male employee is putting all the stuff away, signs are off already. I get wanting to be outta work and going home, but when you don't close until 10:00pm it's expected to be actually open until that point -then- you do your cleaning and closing procedures that you're supposed to do once closed. Change your hours or reinforce them with your employees. It'd be different if someone was trying to come up at 9:59pm and things were closed, but 20 minutes early? C'mon. That's just lazy and rude. read more

This is, by far, the best customer service and food I've received from Subway. I went to this location specifically because the most recent reviews have been amazing. My expectations were exceeded by Dwayne's customer service and the quality of my sandwich. This is now my go to Subway. read more

Many of the tables were dirty, the bathroom was dirty and the refuse in the bathroom was overflowing. The woman who rang us up never gave us napkins, never put the items in a bag and scowled the whole time we were there. The food seemed fresh and the sandwiches were good. read more

Super friendly staff!! I didn't catch his name, but the super tall and thin guy working tonight totally made up for the fact that they were out of meatballs since that's what I came in for. He was very apologetic and offered me a new sandwich that I'd never had before. read more

Polite employees, good fresh sandwiches, clean store. Thats all i expect from a local subway store and this store does it all. Will keep coming back for more read more

Your jobs are not difficult. Greet your customers with a smile, make food per requests, and ring up transaction. Handed moron sitting behind the register a coupon that was for a drink and a sandwich deal. Never received a hello, or any form of greeting from him, nor a thank you. Grabbed my cup and my food and walked over to the beverage machine only to see 'OUT OF ORDER' sign on it. Ask cashier why I bought a drink for no reason and he says 'I didn't charge you for a drink'. USE YOUR WORDS and let people know you did not honor what the coupon was for bc the machine was broken or that you don't know how to read what the coupon was for. read more

Sandy is the Owner! She does not like remaking sandwiches lol. Second online order goofed up! This time it was the wrong bread. So what does she say..UM SIR JUST COME GET YUOR BREAD. THATS ALL YOUR GETTING.. Well Sandy you have lost a customer and probably a few more to this particulare situation. In the future, anyone including you.. WANT THERE SHIT FIXED. read more

Dwayne was amazing!! He was professional, courteous, and made our sandwiches to perfection. Two of the Subways closer to our house were closed today for some reason, so we were lucky to stumble upon Dwayne's Subway. We noticed and commented on how spotless the store looked, and of course, it was Dwayne who set it up. He made the whole experience great. This is now our favorite Subway. read more

They only put 2 slices of meat on 6" subs WHAT THE FUCK! I walked out and went to another subway that gives 5 slices. Wtf. Foreigner owned subways are so cheap. Dont give them your money read more

Really appreciate how kind Andrew was. It's hard to find good help. He was awesome. He provided amazing customer service

Absolutely the WORST experience I've ever had at a Subway. Arrived at 7 pm, 3 people in front of me, gray-haired old lady behind the counter "working by herself" and totally flustered. "I only have white and wheat bread" she tells a customer. "We're out of steak, we're out of meatballs" and when I finally got down to the prep area, the vegetables are all wilted, sad, and jumbled together. Worst thing, this old lady with her plastic gloves is constantly coughing over the food, sniffling and WIPING HER NOSE as she's making the sandwiches. Really shameful, the "I'm all by myself" is a terrible excuse, people are paying to eat you should have fresh food available and a competent staff at a "Subway" or hang the "closed" sign if you can't hack it. read more

GREAT customer service. Not bashing other Subways particularly, but this location seems to value customers above being there just for a paycheck. Having all breads and fresh ingredients that are stocked is always good! :) read more

Visited this subway on 01/27/2019. This subway's exterior and interior is clean, the meats and veggies are fresh and washed. Appreciate the excellent customer service. Will return. read more

Over the years we have always enjoyed a Subway sandwich from time to time; however, this evening is our first complaint ever! My husband always gets the sweet teriyaki chicken and I always get the vegetable. They almost "forgot" to put chicken on his sandwich and the sandwich was soaked, absolutely soaked with the dressing. My sandwich had very little except greens and a few slices of tomatoes. There was NO dressing and it had no flavor. Without a doubt not what are taste buds were hungry for this evening! These employees need hands on further training, or retraining. My husband was the only customer when we picked up the order, so being overly busy wasn't the issue. We have always had good luck with this facility as well as other Subways, so it was a disappointment. This was on July 30, 2020 around 5:00 p.m. read more