Jose P. #433 was excellent and professional; solved our problem quickly and took time to explain…read morethe issue. Thank you Jose.

Just got billed at $4.829 a gallon. Called 2 other company's for quotes and was told I'm overpaying…read moreby $2 a gallon Market price is about $2.85 today.. getting ripped off. Time to switch

When they bought Roy W Zimmerman & Son I was hesitant but they made the transition easy. Their…read morebudget program is very helpful especially through the winter with having regular deliveries. They service my HVAC. Always courteous and helpful. Very understanding when payments need to be postponed and need to be made at a different time.

Great Company! We use them for our fuel oil as well as our propane gas. They are courteous and…read moreprompt both in their office and at our home. The drivers are always careful not to harm the surrounding flower beds which I greatly appreciate. They are accurate with their budget cost projections and their bookkeeping is on point. Never a worry with this Company. Thank you

Great people great service they do price match for heating oil. This is my go to company for…read moreheating oil. They work late and will deliver oil the day they quote you for. Friendly service, top notch company and people.

I have been using Countryside for 4 and half years and never had any issues until recently. I have…read morebeen on a budget plan since I started using them, making payments on line. 2 separate times in the last 4 months, they have charged my credit card prior to my due date of my budget plan without my authorization. First time it declined. Second time it went through but caused my account to overdraft after I called and was told they would reverse the charge. Just be for warned if you live on a strict budget do not leave any payment information with them if you dont want your card ran without your permission.

(Now Rhoads Energy) Worked with me to help pay for the unexpected cost of a broker boiler. Don't…read moreknow what I would have done without them.

I've been a customer of EG Smith for 50 years. I knew there'd be problems when they sold out to a…read moremonopoly conglomerate. Their only consideration, these days, is how to squeeze their customers. They are not Better Business Bureau certified and I can see why. 'm looking for another company.

I had a 1000-gallon propane tank installed in-ground. Countryside performed the entire job…read more Excavation, dropped the tank in the ground, ran the line to the house and finished the connection to the inside line that the HVAC company had run from the furnace and stubbed to the outside wall. They cleaned up well. Very professional and outstanding work. Everyone at Countryside were easy to work with, extremely helpful and polite. This was my first propane experience. I knew I wanted to own the tank and bury it in-ground, but they offered excellent suggestions and insight based on my projected needs. I am more than pleased. Would, and have already, highly recommend. I do not understand the 2 bad reviews that I see on Yelp, but they both seem like typical unfair reviewers by folks who misunderstood or made a mistake on their end. My first call, the site survey, the tank install; all handled with genuinely nice and helpful staff at Countryside. Plenty of little but thoughtful and quality touches, that as a perfectionist, I greatly appreciate. And finally, they filled the tank for 10 cents less than the closest competitor, and 30 cents less than the highest quotes I received. (So I originally posted this under Countryside Fuel and LP Gas in Myerstown. Oops. Sorry!)

From the owner: Countryside Propane, LLC. is a local, family owned business serving the Lebanon, Berks, and…read moreLancaster counties, as well as surrounding areas. It was started in 2001 by two brothers, Nelson and Raymond Nolt. They began with one delivery truck and several months later added an install truck. In 2002, Raymond suffered a debilitating stroke that left him unable to speak and get around as before. Despite this set-back the business grew from the home kitchen table to our current office today. From the very beginning the business was dedicated to God and any growth experienced was God\ u2019s blessing. We thank God for this, and we also take this opportunity to thank you, our customers, for your business loyalty over the years.

Courteous, prompt, reasonable pricing, informative, couldn't ask for quicker, better service!read more

We have been a loyal customer of Blackhorse Propane for close to six years. They have reasonable…read moreprices and deliver quickly; however, we will not be using them again. On our last fill-up, their driver damaged and tore up a portion of our driveway. We contacted them multiple times. When they finally responded, they apologized for the damage but would not repair it. With so many options for propane, I would look somewhere else.

I have been a long time customer for oil delivery. I have…read morebeen cleaning my boiler myself for the past 20 yrs. I neglected to clean for the past few years so I thought maybe I would start having someone else take care of this annually. I called Countryside to see how much it would cost and was told $189 for a one-time cleaning, or $120 if I agreed to have its cleaned with them every year. I asked all that was involve in the cleaning for $120 and the lady I was talking to read off of a list telling me everything that they would do. I was happy with that price, and it included the entire cleaning so I told her I would have them clean my boiler from now on. The serviceman shows and begins the cleaning. Now while he was in the middle of cleaning my boiler, he comes to me a tells me because the boiler hasn't been cleaned in a few years the price would be higher. I asked how much and he said $189. I wasn't very happy to hear this but now I felt stuck because if I tell him no on the price, he may do something to my boiler. So I agreed. Then he tells me the price will be $189 extra on top of the $120. Now I am really pissed. He explains to me that the ladies who I talk to on the phone don't know what they are talking about when they give the prices. I asked him how long it will take to vacuum the boiler, and he tells me about 30 mins. That is $189 for that 30 mins and I am sure he was done in less time than that. I also told him I bet I'm not the first person be get upset because of the bad pricing I got on the phone, and he agreed that I was not alone. He did call and get me a small discount because he knew I was not happy about this. I still agreed to have him finish because I don't want him to mess up by boiler if I say no. I still figure maybe there was some kind of mistake made, so I submitted a complaint on their website. It's been two weeks now and there is no reply back to my complaint. Maybe the lady who gave me the bad pricing reads the complaints and just deleted it? Is Countryside doing this intentionally to make more money? Be careful if you are dealing with this company.

Great prices for oil and propane with helpful employees!read more

I called Melingers, they never disclosed they were Schwanger bris. The truck showed up as…read moreScwangers. They told me the cleaning of my furnace was $225. They charged me 300 on my credit card. When I called they said it was because they always replace a nozzle and a filter. So if I had known they were going to charge me an extra $75. I would have said no. They would not refund it. I will never use them again. Mellingers was an honest small business. Too bad they got bought by price gougers.

'd give ZERO stars if I could…read more.. We've been a customer of Schwanger Brothers for the past 9 years and on their automatic propane delivery service. We have had them install additional gas lines in our home for appliances over the years and for the most part they have been a "satisfactory" supplier. However, their customer service has been slipping drastically the past few years and we were long overdue replacing them as a supplier. I wish we had replaced them sooner. Read on for the details. We have been on automatic delivery and the past two years now have had to call to get them to deliver when our tanks were low in January which is one of the automatic delivery months. The need for our calls to them were due to them missing their expected delivery periods, and each time when we called they have not been able to tell us when we are scheduled to deliver. Ever. Two years in a row, with January deliveries pending and tanks near empty they cannot tell us when they are going to deliver. These were our first red flags. .If you have such red flags as well kick them to the curb now before they cost you money This past January 2025 was the last straw. We were overdue for a delivery and had to call because we were low and would be away on vacation for a couple of weeks. They couldn't tell us when we would get a delivery (mind you, it was already past when we should have had a delivery, especially since Dec and Jan were record cold months for our area this past year). They had a technician stop by and rather than run out they suggested they put a portable tank onto our tanks to get us through until delivery. That was a Saturday. So, I called that Monday morning to ask when we should expect a delivery only to be rudely told they cannot tell us and that they were busy. Strangely, they delivered that same afternoon. Their systems, for lack of a better word, suck. They cannot tell you when you are scheduled, or if they can then they don't seem to be bothered enough to share that information. Well, to make matters worse, their delivery on that Monday (Jan 20th, 2025) was all gone two weeks later... a leak at the tanks no doubt, not inside the house, but all the propane was gone in just short of two weeks. We were away from home, on vacation, and have a smart thermostat, thankfully, and saw that our home heating was not working. Schwanger Bros took no, zero, not one bit of responsibility for our lost propane. They gladly tested our system, (supposedly) found no leaks, and filled us up and billed us for over $400, again. Of course, we were not home so we can only "trust" what they said about there being no leak (I don't trust them), but there were trusted HVAC techs at our home while we were gone and they could smell the leaked propane all around the outside of our home. We were home for 3 short days after the Monday delivery, but then away on vacation for 10 days. Oh the joy of travel! We returned home and since, for more than a week, the tanks and our appliances are holding propane, sipping propane, no leaks. Their last fill up the nearly 200 gallons lasted only two weeks...when it should and always does last more than two months. Their representative insulted us by saying "Well, it has been cold outside!" C'mon! Schwangers took no responsibility. They want their money. Today they lost a customer. This same information is going to PA Attorney General as a Consumer Complaint in hopes that others won't be scammed by this company. There are better local companies than Schwanger Bros. If you want a company that will not claim any responsibility when they fill your tanks and leave something leaking, then go ahead, use them, they are great for that... and only that! UPDATE - They also charged us $300 in labor to fix the leak they caused. So that's a total of $1100 for $400 of actual, usable, non-leaking propane. Our tanks and systems have since been certified. They are A-okay, now that Schwangers fixed the leak they caused two weeks ago... of course they deny they fixed anything, yet charged us for $300 labor!!!!