I can not express enough how AMAZING this company has been to work with so far. As a new customer…read moresetup was made easy, all my questions were answered & the options they have available for payment/delivery are fantastic & convenient. Dirk came out today & did my transfer for me, he was so friendly, very informative & made my first experience with Excel a great one!!! Thanks again Dirk, I really appreciate how kind you were & for making this process SO easy.

The place to find tanks bigger than the gas station 15 pounders…read more Prompt, courteous service.

By far the best, quickest, most convenient roadside assistance I've gotten, ever. Highly…read morerecommend, hopefully you will get the same guy i did tonight, he was amazing! Not to mention, easy on the eyes....

Only one star because I could not give 0 stars…read more Son in law got in an accident. They showed up to tow. Car was out of the street but they talked my wife out of AAA towing because they were there and close. Did not disclose fees Charged 400 dollars for tow and overnight storage! Alternative was to sign over the title. These guys are scammers, don't use them!

We are always impressed with our experience at West Michigan Rv. They are knowledgeable, so…read morethorough, always helpful, and friendly. Most recently we had a last minute issue with our rv water heater. We called them, and even being extremely busy that day, they had us send a picture of our issue, and made the repair that day. Not only that, but the charge came in far less than originally quoted. I value that honesty. They've earned their five stars.

West Michigan RV is THE BEST place for RV repair or storage. Customer service is the gold…read morestandard. They went out of their way to get us in quickly, even though they were quite full. Their prices are fair, and their attention to detail is remarkable. Over the phone they are very friendly and pleasant to talk to, and very professional. Very few businesses have customer service as top notch as West Michigan RV. We were so impressed. I would drive many miles to have only these guys work on our RV. We are customers for life.

I purchased a home with a leased propane tank and was trying to find the company that owned it to…read moreset up an account. Crystal Flash was the 7th company I called. Even though the tank didn't belong to Crystal Flash, the rep was able to tell me who it likely belonged to based on the color. She even offered to send someone out to help identify it if I wasn't able to find the company that owned it. This is above and beyond customer service from a company I wasn't even a customer of. The company she thought it was turned out to be correct and this saved me time from calling up more random companies. I greatly appreciate this level of care from any business. If you're looking for a new propane supplier, I would recommend them.

Not happy with the customer service whatsoever the first time we called the lady was very rude and…read morewas not helpful The second lady we called was helpful Thank you to that lady but I do not recommend Crystal flash

We rented a Uhaul trailer in Upper Michigan...the young lady worked there at a feed store that…read morehandled Uhaul. She was great and very professional. But when we came to Muskegon, we thought we'd have to sweep, go inside and take twenty minutes for return and paperwork..but this is what happened! We drive into their lot..around the side and there was like a check out station like when you return a car at the airport. This neat and wonderful young lady greeted us. She was so friendly, I asked her if we needed to sweep..she said, "No Sir, I got this!"...then when she looked inside our trailer.she said, it's the cleanest ever, I have ever seen!" Her greetings and friendliness just made you want to sit down and talk, which people so rarely do these days... Thank you Uhaul! You solved not only our problem for moving our items..but sent us away in a great mood!

I have a truck and car that both have the factory tow packages from Chrysler. The car I was told…read morecould not tow a U-Haul 5 by 9 trailer. The truck I was told could not tow a U-Haul car trailer. The truck is also set up for a 5th wheel hitch. The woman in the office did not even know there was a 5 by 9 trailer on there U-Haul lot when I asked about renting it. She told me to come back later and talk to someone else. This U-Haul lot at 3585 Apple ave. is a joke

To high of priced propane, very rude customer service, and charged us for services not rendered. I…read morewould recommend price checking with other propane providers, I found 35% less propane per pound/gallon pricing elsewhere.

From the first phone interaction to the propane tank switch, this company gives Outstanding…read moreCustomer Service. Rick did the switch and answered all my questions. He was Personable and thorough. I'm happy I went with this company.