Really poor performance on delivery, and I can't believe they are still taking orders. I highly…read morerecommend NEVER doing business with this company. I canceled my order and requested a refund. I ordered on 12/26/2024. They processed my order and charged my card immediately. Within 48 hours they sent me an email saying they were on back order and waiting for materials to manufacturer. I asked if they would not charge my credit card until the product shipped but they said their system didn't work that way - I had to pay with the order (so they have my cash). I inquired every couple of weeks and shipping dates continued to be delayed. First it was mid-January and first of February then week of February 6 then we're not sure. I finally called them today (2/16/24) and asked for status - and they said they have no status to give me. I asked for a refund. I also asked if they were shipping to any customer who ordered after me and even today. They said no - that every new order on the website is on the same delayed delivery. No where on their web site at the point of sale does it say they that delivery is queued and 2-3 months behind. They are taking orders and charging people's cards (taking their cash) and not giving them any information on this delay at the actual point of purchase. I find that highly unethical and frankly dishonest. I would never do business with this company and I recommend that no one else do business with this customer either.

Well had issues in the previous review, I really like the bed liner but had fit issues. But ,…read moreafter a month of communication I have finally received a panel that fits correctly. I'm just happy it got resolved!

The best place to go for auto and truck parts with an extremely knowledgeable staff willing to help…read morewith any part you're looking for. Check them out on Facebook for great special deals.

Purchased 2026 Rav 4, sales experience was very good and on time. Also perform service on my other…read moreToyota which is also very good

Terrible buying experience at My Auto Imports. I bought a used Jeep that they claimed had a clean…read moremulti-point inspection. Within a week, the engine started ticking, and a mechanic told me it likely needed new rockers and valves. After initially ignoring me, the manager finally told me to bring it in and that they would "take care of it." They kept my Jeep for over a week, I spent almost $500 on a rental, and then they told me there was nothing they could do--completely going back on their word. They wasted my time and money, and I can't trust anything they say. Always get a used car independently inspected, and don't rely on the dealership's promises.

Extremely helpful. Even in the rain and wind!!! I have had batteries installed and today was…read morewindshield wipers.

Typical parts store selection, i like just looking around, they have added a bunch of new products…read moreincluding led bulbs and vynal wraps. The staff can be hit or miss on knowledge about products or problems. They take used oil and filter, and coolant free. They do free battery charging and cel checks. Certain products bought here come with free installs as well.

I have had several vehicles worked on here. I've had oils changes, breaks, vehicle tune-ups, and…read moreseveral other odd jobs completed. Always have had a reasonable expectation of time frame, and always felt that they had my best interest in mind if additional issues did come up.

Had a very good experience with this company and they completed the necessary updates and now back…read moreon the road again good company to deal with.

Fast friendly service. Competive pricing . Attention to detail. Grate customer service.read more

A friendly and knowledgeable staff. Joe, the manager, helped me choose a new boat battery and also…read moreinformed me as to which garden tractor battery to purchase based upon longevity and economics.

Love this place they got my vehicle is asap and fixed it with in a day Appreciate them to the…read morefullest I recommend this place above all

This place practice deceptive business. They tried to say that they had fixed my car, gave a…read morerefund ,they did not give me no refund) then gave my car back to me, without me paying. They can not be trusted I had to call the Police to get my car back from them. Who work on a car and release it before it is paid for and they give the client money? I had my car removed from there and will never go there again, even if I have to take it to Grand Haven or Grand Rapids. Jordan is Crooked, I am sure I am not the 1st person they did that to. Jordan has deceptive business practice, they actually told a Bald face lie to say they fix my car and I didn't pay for seven years they didn't send any notices.