We are always impressed with our experience at West Michigan Rv. They are knowledgeable, so…read morethorough, always helpful, and friendly. Most recently we had a last minute issue with our rv water heater. We called them, and even being extremely busy that day, they had us send a picture of our issue, and made the repair that day. Not only that, but the charge came in far less than originally quoted. I value that honesty. They've earned their five stars.

West Michigan RV is THE BEST place for RV repair or storage. Customer service is the gold…read morestandard. They went out of their way to get us in quickly, even though they were quite full. Their prices are fair, and their attention to detail is remarkable. Over the phone they are very friendly and pleasant to talk to, and very professional. Very few businesses have customer service as top notch as West Michigan RV. We were so impressed. I would drive many miles to have only these guys work on our RV. We are customers for life.

If you are looking for a hardware store with helpful and knowledgeable people...this is your store.read more

I feel so feel so grateful to have worked with Katie at Modern Hardware to help order all of the…read morehardware I needed for our home's front door. We had a number of pieces to order and wanted to ensure consistency with the 100 year old esthetics of our home. Katie was so great from start to finish helping me to efficiently purchase the necessary items and I'm so happy with the results! Definitely wish I had gone to Modern Hardware straight away, as opposed to Rejuvination!

Painful pick up and drop off process. Takes way too long. Even when you pre register is still takes…read morehalf hour for drop off and pickup if more than one person in line

Consistently rude. Went in to purchase boxes and there was no one there. Finally someone slowly…read morecame out from the back room with a very bad attitude. Unbelievable....

A sign at the front door states " please help us stay open by wearing a mask"…read more The hypocrisy is disappointing due to several Employees working on the floor without masks. I won't be back.

I love going to this place, last week i needed bird food so I decided to go to ace. When walking in…read morethere I was helped immediately, they walked me to the bird food and they had a nice selection to pick from. I decided to look around and well looking I noticed the staff where fun to be around. they are very knowledgable and even the young staff seem to mostly know what there are talking about. well at the checkout the young man working was hilarious and made me leave with a smile. its a little more expensive, but i think you pay for the great customer service. I will be back and expect the same smile i was given this first time I went.

Absolutely the best customer service help anywhere! I always try to visit the Michigan Street…read morelocation before I go anywhere else.....that includes on-line sources. I especially appreciate the help "Dale" provides.

I had an issue with my Ace Rewards. A big issue. After repeated attempts for resolution, I finally…read morereached Aaron. It shouldn't have taken so long to get fixed but it did... and then some. In less than 24 hours, the issue was resolved and resolved far greater than my expectation. Customer service went above and beyond and those words, sadly, are rarely used these days. I've been going to this store, regularly, for decades. I am guessing that most items are less expensive elsewhere but I'm paying for stellar customer service and that's worth it. UPDATE after reading post from Great Lakes. I think you missed the point. I'm super happy with the result. Second Update: in addition to Aaron I've had great interactions with Kyle and several staff.

Chris talked with me the night before to set up and he had me driving to Division location,…read moresupposed to meet at 9am at Eastern location and I Finally got ahold of him and the 10' truck wasn't going to be available until 2 and he said I'd Have to drive to Burlingame location. PENSKE is WAY Better, Cheaper and Great Customer Service! I recommend Penske on 60th St.

scheduled a pick up for us drove 30 mins here just to be told they dont take debit cards. dont say…read moreanything about it on the website and just said sorry. no help

Truck died day 3 of a 5 day rental. Called the store and they told me I'd have to pay on top of the…read moremoney I've already paid for the rental. As soon as I get a jump from someone I'm returning this piece of junk. I should've popped a u turn when the battery light turned on, on day 1, but they were closed and I had so much to move I figured I'd take the chance. When the light went away I thought I was safe, but nope. Stranded on the side of the road in a UHAUL!!! It's not fair to have to pay for a jump in order to get back to moving, nor to pay for the entire rental at this point. Terrible customer service. PENSKE where you at? .

I have rented a truck from these guys a few times, and never had any problems. The last time, the…read morefuel gage was not on full, and she made a note of it and said just return it in the same way - which I did. I returned it after hours, so if they were going to try to scam me, they could have easily tried to, and didn't! I'll likely rent from them again.