I had a trailer hitch installed there after calling around to other more well known installers. I…read morewas surprised that U Haul gave me a better price than the others. Also rented a one way trailer to haul some home furnishings to Northern Wisconsin as well as renting a smaller trailer to move a washing machine here in town. And, I have purchased moving supplies here. It may not be the lowest price for these supplies, but it is handy having a full range of items in one place. They buy back unused and unopened items. This store also refills propane tanks and has a few storage lockers. Al, the manager is a nice, if overworked guy. I can recommend this U Haul to you.

If I could, this review would have 0 stars. We had a horrible experience. Every single part of the…read moreprocess went wrong, we were continuously passed along to different people to talk to, and the billing is still being processed wrong. We used the U-Haul's U-boxes to move from Michigan to Florida. To make it easier I will split this horrible process into four different parts. 1. Delivery to our home had been set for a Thursday morning. Multiple family members and friends took work off in order to help us load them. At 11am the boxes had still not arrived and I was assured they would be there before noon. The boxes didn't show up until 4pm after all of our helpers had to return home. No one was answering our calls trying to figure out when the boxes would arrive and the person unloading them had no idea what they were doing. 2. I received a call saying we could not put locks on the boxes because they needed to be inspected. When they arrived to pick the boxes up, three hours late, we were then told we needed locks and we would be charged because they had to provide them. They never mailed our keys to the locks. When they were delivered we had to buy a bolt cutter and break into our own belongings. 3. After having the drop off date set in Florida for months, we were told they could no longer drop them off on that date. This means we would be sleeping on the floor with no furniture, clothing, or kitchen utensils. After talking to multiple different people the date was finally set again. The boxes showed up six hours late. The woman dropping off these boxes was the ONLY person that was nice and kept us updated on what was going on. 4. The entire transaction was completed at the end of June. It is now the end of September and we are STILL being charged EVERY SINGLE MONTH for a storage container we don't have. Every single month we call, get passed around to multiple people, and they eventually return the money. If it happened once, okay I can handle that, but this has been happening for three months in a row and shows no sign of stopping. This experience was horrible. I will NEVER go through U-Haul again.

We are always impressed with our experience at West Michigan Rv. They are knowledgeable, so…read morethorough, always helpful, and friendly. Most recently we had a last minute issue with our rv water heater. We called them, and even being extremely busy that day, they had us send a picture of our issue, and made the repair that day. Not only that, but the charge came in far less than originally quoted. I value that honesty. They've earned their five stars.

West Michigan RV is THE BEST place for RV repair or storage. Customer service is the gold…read morestandard. They went out of their way to get us in quickly, even though they were quite full. Their prices are fair, and their attention to detail is remarkable. Over the phone they are very friendly and pleasant to talk to, and very professional. Very few businesses have customer service as top notch as West Michigan RV. We were so impressed. I would drive many miles to have only these guys work on our RV. We are customers for life.

Rod ALWAYS responds, and ALWAYS takes care of the problem…read more I have never had a problem with service, or communication with this company. Perhaps because I kept in phone contact, instead of relying on text messaging Either way - it's ridiculous to set a 1 star rating on something that was never done, because it was never set up!!

Set an appointment for work to be done. Sent the address and it was for a Monday. No call, no show,…read morenothing. Hired someone who did the work beautifully with no hassle. No Rod (owner) for me..Don't waste your time with this one.

Michael Bell was the AWESOME rep doing my Free Home Analysis yesterday. I learned a lot from him!…read moreHe's Very Personable, knowledgeable and Thorough. I recommend having the home analysis done and if you're Lucky you might get Michael too. Thank You!

We had a power outage from a recent storm. Power was restored within 2 hours. Well done!!read more

This facility is a rip-off. I've been renting a unit for a year and they raised my rates from $53…read moreto $73, and then $93 a month! I found a cheaper place and moved out on July 12, but they refuse to refund my money for the remainder of July. They only had a cart to use one time, and there were a lot of bugs in my unit when we moved out (it was an interior unit too). If you're looking for a storage unit, run far away from this one. They will drain you dry and send your call to an I dia call center when they don't want to talk to you.

I've rented outside storage from this facility. Unfortunately it backs up to a golf driving range…read more Despite the large fence that was installed, golf balls do find their way into the rental area and may damage any items stored outside on many of the outside lots. The rental spots on the north end of the property are most vulnerable . Use caution!!

Bait and switch con artist thieves.!! I talked to a guy at the counter about renting a skid steer…read morewith a trailer and a jackhammer. He tells me it'll be $577.20 for one day rental. I agree, he charges my card and I leave with the equipment. The owner then calls me and said they have a new computer system and they made a mistake on their end. He charged me an extra $851.72 for a total one day rental now costing $1,428.93. Do not use these crooks.

I recently rented an electric jack hammer to remove the basketball post I put the n 25 years ago…read more I install the pole literally saying I felt sorry for the guy who had to get this out of the ground! I showed a photo to Dan and Roger when I arrived and asked if their jack hammer would do the job. They both assured me that it would then I asked for suggestions and pointers since I had never used a jack hammer before. They were both super helpful which translated to an easier job onsite (it was 1.5 hours of "hard labor", but I was expecting that!) Super grateful Dan and Roger were so willing to share their tips and were so accommodating with the rental! Great job, Alpine Rental!

Rented a temp controlled unit that flooded, they took no responsibility. LP records now moldy and…read morethey say- good luck with that. Buyer beware.

This was a real class act. Not in a good way…read more I made a reservation over the phone with the national rep. Long schpiel about touring the site. Then the local guy called to confirm my reservation. I verified that I wanted to compare the small unit with the next unit up. No problem. I arrive at the appointment time. The local guy shakes my hand and proceeds to tell me something entirely different than what he told me on the phone. These folks are eager to upsell you into a unit size you don't need. So they tell you a) you misunderstood. I didn't. Or b) they don't have any more units of the very size you're looking for. But! They happen to have the $149/mo unit. That will work just fine, Ma'am. Only if you're paying, sir. Their website, an hour earlier clearly said they had a unit available. It still does. So, the company's shopping cart doesn't update to reflect actual availability? That's bait and switch, Consumer. Avoid this location.

We received excellent service from Doc Johnson at Brummel's ! We had a very difficult closet…read morewasher/dryer space and Doc ( and even another salesman ) spent many hours on 2 different days of trying to find something that would fit AND meet our needs! He was patient and very tolerated of our mess that we were working with! I would highly recommend Doc and Brummel's for your appliance and furniture needs! Thanks Doc!!

I went in and purchased a gas dryer from them today. The staff were very friendly and professional,…read moreDoc was great and quickly helped me find what I needed. The entire visit was maybe 25 minutes and I WILL be going back there for my future purchases