Have had their service years but will change upon contract expiration. Worst customer service…read moreever!!!

Terrible robbers they stole our fuel when picking up our tank which took the 6 months to pick up…read morethen charged us over $500 to pick up tank. We have a new house with two tanks totaling 1500 gallons. We had a remote sensing Amerigas device on one of the tanks which was removed as we own the tanks and will not do business with this company. We filled the tanks and had leak check done in 11/2024. The home is not occupied and all our appliances are electric. I went to the house yesterday and Amerigas installed a new sensor and on this tank was completely empty. I check our tanks regularly and had no issue of loosing fuel. Hate to say this but think Amergas has taken our fuel from the tank they put the sensor on.

Very expensive rental equipment. And their propane is too. But hey, free popcorn, what a joke. Also…read moreclosed on weekends, so DIY guy, don't bother.

My husband and I have been up in McCall, Idaho, to visit family and prepare a plot of land for our…read moreTiny Home. We have had several opportunities to rent large equipment from McCall Rental & Sales and it has been a very positive experience. The staff are knowledgeable, helpful, polite, and go out of their way to accommodate our needs and schedule. They have a wide variety of equipment that is clean, well maintained, and of the very highest quality. We highly recommend this business to anyone who needs to rent large equipment! Thanks McCall Rental & Sales!

Friend was living on my property in a travel trailer and passed away in October 2025. I called them…read moreto let them know and to come and get the tank she was renting in November 2025. They never did, then in January 2026 they left a door hanger on my door. I called and talked to Hailey and told her that I had called them back in November to come pickup the tank and since they had not picked it up, I had ended up moving some things around and the tankvwas now blocked and couldn't get to it. Parked the lady's vehicle closer to trailer and had ended up miss placing keys. I would look for them but to give me a couple of weeks to look and I would call found everything was moved away from tank. For the next 7 days, I got calls from Ben demanding to get the tank. To date have received over 10 calls. I finally file complaint with FCC for telephone harassment since Nampa and Canyon County sheriff wouldn't take complaint. Staub even called Ada County sheriff who now might be facing criminal charges. I wouldn't recommend them to my worst enemy. Also when they hooked up the big tank from the trailers 20 # tanks, the technician dropped the hose end into the dirt without plugging the end.

Ed Staub's is the only area propane company I have found who is not owned by the biggest competitor…read morewho named themselves after our nation, but is foreign owned. When I call Ed's I get a friendly, local employee, not some random person on the other side of the world who barely speaks English and understands less. Ed's prices are the best in SW Idaho as well. Just remember to refill in the summer for the annual summer specials!

So I made a huge mistake previously by going with a local propane company for my home delivery that…read morerequired I sign a contract with them for 3 years. One year into the contract I found that my company was price gouging me and they were at least $1.50 more per gallon than any other company I called. This company told me my price shopping was not valid because other propane companies won't tell you what their current customers are paying over the phone, they said that they give you a fake price to entice you to change. Well, I found that to only be true with the horrible company I was with. I payed out $299.00 to get out of their contract so I could be free to go with a honest and non-price gouging company who doesn't require a contract. V-1 came out and pumped all the remaining propane from my other company's tank into my new tank supplied by V-1. The propane man also did a THOROUGH inspection of everything related to my propane supply and educated me on how to run a propane fire place in my home that I did not know anything about. He also told me his company would treat me the way they would want to be treated. Well, I have found that absolutely true. Recently they called me to see if I wanted my tank topped off before the winter season began. They said it was their annual propane sale and quoted me $1.77/gallon. When they came out and filled my tank I found on my receipt that I was being charged LESS than what they quoted me. They only charged me $1.59/gallon! WOW! That was a very nice surprise!! I am a customer for life!!