We used Crossroads for 2 moves in the last year; once to move to a rental property while our new…read morehome was being built, and once when our new home was complete to move in. We had a great experience the first time and a terrible experience the second time. For the same load of furniture and boxes, both one-story houses, the second move took 3 hours longer, cost $600 more, and they didn't even finish. The crew was inefficient and inexperienced - my husband moved his own pull-up bar while the crew stood around and tried to figure out how to do it. They spent 30 minutes trying to get a couch in the playroom, couldn't figure it out; I hired a college kid to come help my husband move it a couple days later, knocked it out in 10 minutes. We made 3 more trips that week to get the rest of the stuff that they didn't move. After multiple rounds of phone tag, I finally spoke with the owner, and he agreed to split the difference with me and write me a check for $300. This was a month ago. Never received the check, and never was able to get a hold of him again.

Our daughter used Crossroads and it was a fabulous experience. Crossroads moved them from one home…read moreto another and they far exceeded all expectations. We love Crossroads!!

I have not worked with them for years but in prior 20 years I worked with Hotsy and these folks are…read morethe best, friendly, soaps on site, good service last I dealt with the folks there in Austin

Most expensive dealer and service department in town. Not in a good way. Will charge you double or…read moremore on parts. Service department will ask you to schedule a time to bring your equip in then leave it for several days before they look at it. It's not like I have a family to feed or anything. The logistics of getting your equip serviced are extremely sub par. They treat you as if you're a burden despite the fact they "service everything they sell".

Great service! Came on time and fixed my kitchen sink at a reasonable rate. Will definitely call…read morethem again.

I have used these folks a couple of times for my rental property in Bryan. They have been quick,…read moreefficient, and reasonably priced. For the life of me I can not remember their names, Trent and Mike? The first was a broken garage door opener. It was an older model and he quoted me both a price to repair and time to order parts or a price to replace. I chose to replace and rather just select from a few options they let me pick any unit from Lowe's or Home Depot. They bought and installed it with only the installation fee. The second time my dishwasher. Same thing, it needed a new circuit panel which was almost the price of a new washer. So I selected the one I wanted and they installed. I could also have just let them pick one out for me. They have always answered my calls directly or called me back promptly. They have an extra fee for the weekends, so I have had my work done weekdays and they can usually get to it in a day or so. (unless it is Aug as A & M student body is all moving into town!) I recommend them and will be using them again.

Incredible rental company in Bryan Texas! They have a retail stored filled with fence and deck…read morestain. They our very nice to customers!

All I can say is wow.... these guys are awesome they treated a small contractor great. They could…read morehave easily and correctly charged me for the mess up we did on time of rental And so much more. They treated us like kings... Can't give enough stars for there quality equipment and also there above and beyond customer service ....... We're customers for life ...