The manager helped me resolve the issue and was very considerate and is a customer comes first manager. I understand that undercuts are not the style right now. So she was very helpful to understand my point of view. read more

Paul was great helped me with hair cut and line up my beard will be going back here from now on

Barbers have great skills, never leave disappointed. Late afternoon is usually easy for walk-ins.

This has to be the worst hair cut I've gotten in my whole entire life.. I live and walk by this barber shop everyday and thought I give it a try. When I walked I wasn't greeted and the only guy that didn't have a wait (always a bad sign) or client waved me down. I asked for a mid fade and it seems like he gave me high no fade at all. I showed him a pic and told him where's the fade. Then he made a comment like I should of showed him the pic before, like if I didn't know what a mide fade was and like I haven't been getting a mid fade all my life... then he up charged after I told him I didn't not like the cut. He told me he doesn't accept card cash only. At first it 26 then once I pulled money out he told me it's actually 30! I didn't want to argue so I asked for my change and walked out feeling like I got gipped by this guy named Michael... I don't recommend going to Michael from New Jersey that claims he's been cutting hair for 30 yrs... read more

Sublime Barbershop - Bad hair cut - Barbers Near Me - Chula Vista, California

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Gave this place a chance even with a 4 star hoping it's going to be the barbershop I'm looking for, but it's the worst one I got if your barber have a client on reserved for the hour maybe not take a walk in 5mins before your client walk in? "That would be smart" your barber gave me the 5min haircut blasted air on my scalp and forehead that hurts LOL you guys should have just gave me a clipper and told to do it myself came in respectful ask if you guys take walk ins and wouldn't mind waiting for awhile I would never mind spending money i would even double the tip of his client if I have to just to compensate but I guess new clients doesn't matter to this place read more

If there's anything I can't stand about a barbershop is that you don't get greeted when you walk in and that there is no receptionist to tell you what the wait time will be. I wanted to give a new barbershop a try and so I walked into this establishment just to be disappointed by the poor quality of Customer Service. I sat and waited for 10 minutes no one said anything about the wait time nor was I even helped. It looks like this barbershop has its own clientele already which is fine but this is the quickest way to lose new customers were not even a A courtesy is given. Definitely lost a customer that was willing to come back read more

Came in as a walk in barber said there was 1 person ahead of me and proceeded to sit 4 ppl ahead of me. These barbers are more interested in socializing than getting their jobs done. Come here if you wanna waist your time for a mediocre haircut. read more

Been wanting to stop in here for a minute. Finally I got in yesterday and Maki was my barber. She hooked me up. Definitely was impressed and now she has a regular. The shop in a whole is nice and inviting. Thanks again Maki. read more

I looooove going to this barber shop :) I bring my son every month and he loves them so much and they are always so nice and professional :) I strongly recommend this barber shop! read more

My 12 year old son needed a haircut due have really long hair. Of course the only time I have is Sunday because of my busy schedule. So anyways we looked for a place to be open on Sunday and looked at reviews and picked Sublime. We showed up without making a reservation so had to wait a small amount of time but they had the football games on so good for me. We got Omar and he listened to what I had so say and listened to my son. All in all he did a great job I was happy and so was the boy. I'll be returning back for next time. Thanks. read more

My first visit as a walk-in. Went to get my beard cleaned up. I've struggled to find a good barber, but I was blown away by Freddy. I told him and showed him a pic, he repeated what I was asking for, walked me through his process and the steps he was going to do. While cutting and trimming I noticed his diligence checking for symmetry. Before he was done, he handed me the mirror, walked me through what he did, and asked if I felt anything was missed or needed to be fixed. He was beyond what I could ask for. read more

I took the opportunity to try this barbershop out and its right around the corner. Hidden in a small plaza across from Costco and is definitely worth a shot to get an appreciated cut. They do walk-ins, but I made an appointment with Luis. read more

Sublime Barbershop - Barbers Near Me - Chula Vista, California

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Every barber here is great. I've had haircuts and beard line up here. Like I mentioned, each Barber is good at what they do... I walk in without an appt and walk out fresh to impress. They take good care of you. read more

Absolutely the worst haircut I've ever had. I wish Amanda would have just said she didn't know what I wanted. I had been growing my hair for over a year and wanted just a slight trim to lighten it up. She hacked it, super short on sides and horrible blend into long and uneven in the back and top. Also gouged hair above the left ear. It will take months to get back close to where I wanted it. And I had to pay $30 for that. I'll never go back. read more

Very disappointed, we waited for 15 minutes. Finally a barber comes up to me and says " we won't have anyone available until and hour from now. They do point out the fact that they take walk-ins. They should balance things out to provide a good customer service. If you do not have an appointment. Look else where for service. read more

Sublime Barbershop - Barbers Near Me - Chula Vista, California

Before going to Sublime, I read some of the reviews and looked at the website. I sent an inquiry via Yelp. I received a response from a Brandon who told me to call and make an appointment. Just wish they would have confirmed that they were able to do what I had inquired about. But as they were rather close to me, I decided to give them a shot. I called and made an appointment for 12:30 pm. My stylist was Ray (Rey... sorry not sure of the spelling of his name). Unfortunately, he did not inquire about the services I wanted on the phone. In terms of convenience, they are quite close to my workplace and home. When I entered the shop, all eyes were on me. I gotta admit, I did feel uncomfortable. A woman to the side said, "Hi" but she did not sound very welcoming. So, I was not sure if I really was welcomed in this store. However, Rey (ray... sorry not sure of his name's spelling) came right up and said hello. If he had not done that as quickly as he did, I was going to turn around and leave. Ray (Rey... sorry not sure of the spelling of his name) took me to his chair and consulted with me about what I wanted. I also inquired about getting a shave as I was also being really lazy about shaving. Now, I have to admit, I'm not a chatty person on the seat. I enjoy watching the process of long, unmanageable hair become short and manageable. However, what made the experience better was that all their TVs are hooked up to Disney+ so I got to watch Captain Marvel, which I thought was cool. The whole process took about 60 minutes and I was satisfied with the end result. They seemed quite busy for a Monday holiday. - - - - - - - - - So, in the end, the real question becomes: Would I return to Sublime Barbershop? And the answer is... (drum roll please) Maybe. Please note that the maybe is not because of Rey (ray... sorry not sure of his name's spelling). He was professional and skilled. He took his time on me. And also respected that I was not the talking type. I would go back for him and his techniques. Also, every client I saw leave seemed very satisfied with their cut. Thus, I do believe the other barbers are very good at their craft. The "maybe" is about the store as a whole. I think if the store and its employees cleaned up on customer service such as.... --Not sitting on their chairs in plain site texting/looking at phones; --Someone being at the reception desk instead of just waiting for someone to walk through the door; --Making sure all customers were welcome and served a drink (there was a drink bar but no client had a drink...not sure what the purpose of that drink bar is for; --Genuinely sincere in their welcoming of clients; --I'm sure if they really thought about it, there is a way--as a team--they would be able to better their customer service. I would definitely change my rating to five stars and go from "maybe" to "definitely". Well, I guess that is it. Sublime is not a bad place, but they do have a few things to work on that's all. read more

Came here because my barber was out of town! As a barber/hairstylist myself I get nervous when trying out new barbers for myself. I've had terrible experiences when I first moved here before I found my current barber. I called and spoke to Omar and asked him questions about their type of cuts because I've been to places where they say they can "fade" but they couldn't. Omar assured me he was a legit barber LOL and even told me the tools he uses. He told me to head over and he'd be able to see me. Got there in 10 mins and he saw me 5 mins after signing in and sitting down. Place is nice and has that barber feel to it. I showed Omar pictures of my normal haircut and he told me he'd be able to do that. The cut was good and the price was good too. Omar was also personable and had good conversation about barber school and barber tools. Was a good experience. Definitely would recommend and be back! Thank you again! read more

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Such a disappointment... second attempt with Sublime barbershop... first time was fun, second time was confirmation. Inconsistent business practices. what's the old saying: Fool me once, shame on you; Fool me twice, shame on me. Walked in at 12:18 for a cleanup. No greeting, no acknowledgment, literally a bench of people waiting for haircuts. 24 minutes later... still nothing, so i walked out. here are my observations: one barber sat in their chair for 15 mins, waiting for their next appointment, which showed up, but that 15 minutes was a lost opportunity for a walk-in. second barber played on mobile phone for 10 minutes while customers waited on the bench; another lost opportunity. These barbers know nothing about productivity. smh. WTF... is this a BARBERSHOP or Vidal Sassoon salon? Appts are BS; I'm military; don't have time to wait all day. Time is money... and money keeps walking out the door. read more

Great barbershop, I will recommend to anyone, my husband's hair cut was amazing he was very happy, Amanda is very professional, we will definitely recommend and return again and again , this place is a Jew in our community. read more

I recently moved into the area and was looking for a good barber shop (as my prev long time shop is now too far) I tried out another local mom n pop show trying to support local business BUT you get what you pay for so no more there) I luckily found found this shop near my place. The shop has a cool vibe and style. Friendly staff, once you get a barber you like stick with him/her. Carl is my go to guy. Always a good ideal to make an appt but they do take walk in's. They are priced reasonable for great cut. They offer a few diff services as well. Def recommend. read more

Been looking for a barbershop that I like all around Chula Vista. I think in found my spot! Open late so I can get in after work. Nice looking shop, good vibe. Go see Paul... he hooked my up right. He's great! I feel like a new man. read more

Good place for haircuts. If you need a place to get a haircut this would be the most ideal Spot in Chula Vista. read more

Why are you even reading this? Contact Luz and show her a picture of BadBunny and say no more! Best haircut I've had in long time, I went here before landing my interview, before my wedding, and before my moms funeral! On Point every time! #askforLuz read more

My husband came here to get a haircut because his usual barber wasn't available. We walked in and waited 30 minutes. He decided to wait for the guy that was cutting towards the other end near the restroom. However, it was taking a really long time. Another barber, Michael, just came in and was waiting for his appointment to show up but he was late and so he just told my husband that he can do his haircut. My husband sat on the chair and not even 2 minutes later, Michael's appointment showed up and told him that he's going to have to wait cause he was late for his appointment. Michael rushed my husband's haircut and was very sloppy with it. He was VERY ROUGH with handling his clippers and moving my husband's head. He said it was even worse than from getting a haircut in bootcamp. It took him about 10-15 minutes to cut his hair while the other barbers literally took 45 minutes to cut a kid's hair. You can tell he was rushing as he didn't even clean off the hair on my husband after. My husband's scalp was red with some irritated bumps and he said that he has razor burns. His fade looks VERY SLOPPY AND UNEVEN!! Even so, we still gave him $8 tip. My husband had gotten haircut here before and they always looked good when other barbers did it. VERY DISAPPOINTING. Just because your appointment came in late, DOES NOT MEAN THAT YOU CAN JUST RUSH WHOEVER IS ON THE CHAIR. read more

Sublime Barbershop - Fade is uneven - Barbers Near Me - Chula Vista, California

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This barbershop is absolutely fire Ive been coming to this shop for a while now. Freddie is my guy at Sublime. He is very driven and strives for perfection. Depending on time, Freddie can take walk ins but just for Barber Courtesy appointments are the best. If you need a fresh haircut, hair care, or facial hair services this is the place The owner Maki is outstanding, keep bringing the talent Maki read more

great place to get a haircut. my barber really took his time to help me understand the different types of haircuts and ultimately got my hair to be exactly what i was looking for. read more

I called for an appointment he told me there's no way I've been sitting in the waiting room on my lunch break for 40 minutes I will not be coming back read more

I've been going here for the last three months, and each time I've had a different barber. My current go-to man is Paul. They are all incredibly friendly and talented in their craft! I'm grateful for their services in grooming and I HIGHLY recommend them to my military peeps and anyone looking for a new barber! 10/10! read more

Moved back to my hometown in dire need of a barber, I found Sublime Barbershop and felt very welcomed as a walk-in. Rey, the barber who cut my hair was laid-back, informative, and skilled with the clippers. The ambience from the shop professional and very chill. Definitely see myself coming back here again for cuts. read more

Easy to set appointment. Nice atmosphere. Bianca cut hair. Listened to what I wanted and did a great job. Didn't rush.

Sublime has never let me down, always providing the best service to whatever barber I go to In the shop. But this past week was different. I asked for a low drop fade with nothing off the top, and came out looking like a chicken that had survived many lighting strikes. I lost trust and confidence within that one sitting. I will try again In The near future. That is all . read more

This place was just fine. The owner is a very kind person who cares very much about the customer

I've gotten 4 haircuts, 3 have been subpar. Great location and friendly people just end up wearing a hat for a couple weeks post haircut. Had to get out my own clippers 2 of 4 times to fix my jacked up hair and that was after having him attempt to fix his initial completed product. Can't come back here not worth the risk. Im guessing there are better barbers here maybe I just got 2 bad ones ‍ read more

I have been a loyal customer for 3 years because they always do a great job. I seem to get a different barber each time but always satisfied. read more

I needed a haircut really bad and sublime caught my attention. When i first walked in i was impressed by the design and the vibe of the shop. The Barber Maki, she greeted me and offered me a complimentary beer while she cleans up the chair and setting up for the cut. I wanted a simple skin fade and a comb over which she did it swiftly with precision. I was very please of my visit and i will definitely come back. I also told my friends about it. They got craft brew while you wait ...and best cut in town!! read more

Had an Appoinment with Julian Williams for a cut today at 5:30 that he confirmed last week and when I show up he had left an hour before saying he had no more appointments. very unprofessional and a lack or organization will take my business elsewhere Now I get it why there's a lack of customer service form the employees, I called the number provided by the reply and there was no answer 2 times te Ted and there was no reply read more

Excellent haircuts every time with Maki. I also bring my son here for haircuts they do a great job.

So glad Arlene is there every other Sunday now that Sublime is close to my house. I will definitely be there. She does a Great haircut.

First visit with Cal was great. My son requested he cut his hair again so we returned today. Cal wasn't around so Adrian saw him instead. My son's on the spectrum so there's a little bit of sensory issue going on but these two have managed to get him to sit through a haircut without a breakdown. That in itself is a big deal! Plus, little man always comes out with a nice clean cut. Thanks gentlemen. We will be back. read more

Sublime Barbershop - Barbers Near Me - Chula Vista, California

So thrilled that Sublime is open and taking clients! I have followed Maki, the owner, wherever she goes and I am so thrilled that her dream became a reality and that she opened her own shop! The place is very cool, the beer selection is amazing (one complimentary beer or soft drink with your cut - thank Maki's husband for the amazing selection!) but, most importantly, Maki and her team are amazing barbers! No point in going anyplace else! read more