NEVER AGAIN. I stopped in on a Saturday around 2:30 for a late lunch. There were two people working, but I was the only customer. I hadn't been here since the ownership was changed, but the menu is the same. I ordered a regular spicy italian ($12). While one of the employees was putting the cold cuts on the bread, I took a look at the salad block where the toppings were. The tomatoes were more white than they were any other color, the lettuce was beige, and the onions were brown. It was incredibly unappetizing, so when it came time to add items to the sandwich, I asked for mayo, mustard, and pickles only. The second employee put so much mustard and mayo on my sandwich that it was oozing everywhere. There was so much that he had to wipe off his glove with two napkins before touching the register. (Side note: Shouldn't he be taking off his gloves before touching the register? What's the point of wearing gloves to assemble a sandwich if it's the same glove you just cashed out a customer with?) My sandwich and a bag of chips cost $14 change. I paid and then turned around to grab a table. The seating area was empty but filthy. All of the tables were sticky and covered with food, as was the floor. I grabbed the least offensive table, which was near the napkin dispenser. That was convenient because my sandwich was SOPPING wet with condiments. I pulled the top half of the bun off and tried to wipe some of the mess off with the paper liner from the basket. That's when I saw that the first employee literally put one slice of each type of meat and cheese on the sandwich. It's clear that they're counting on you to fill your sub with veggies, and not notice how few cold cuts they give you. I basically paid for twelve dollars worth of mayo and brown mustard. The bread was rubbery and hard to chew. As I was eating, a few folks came in and you could tell the two 20-something guys behind the counter were ready for closing time. After the other customers left, I stood up to grab more napkins and saw them joking around through the kitchen window. There was definitely no urgency to clean the seating area, which lent itself well to snapping photos for this review.
Overall, the menu may be the same as Sub16 but the experience is starkly different. I won't be back here, but the Boone County Health Department should feel free to stop by. read more