Bad customer service. My nephew and I entered the store to staffer were behind the counter talking…read moreand neither greeted us. As we shopped am additional staff walked by and said nothing. We observed them greet,help and say have a good good day to numerous others. One staff had to pass over me and did not even say excuse me. At one point I was interested in purchasing an auction figure from the case however no one seemed interested in the sale.This encounter was not welcoming. As far as product there is plenty which was the purpose of the stop.

Great selection of a wide range of products, from anime to vintage comics and more. Very nice staff…read morewho are helpful and always seem to be interested in what you are asking about. Also great prices..

The gentleman who answered my questions was respectful and honest about what he would offer me on…read moremy large collection of Dvd s and cds. I appreciate the customer service.

we sold a game that was $50 but they gave us $9 biggest rip off ever I was hoping to sell it to at…read moreleast get a $40 but nope they were just plain greedy

I've been pickin' for over 65 years so know pretty much when a music store is on the level or on…read morecash flow. I knew y'all was on the level by the way I was treated the first time I went in a year or so ago just to get some strings. XLNT salesperson not a high pressure "oh that's all you want, over there". I didn't have to listen to a resume or someone telling me what I wanted. I was treated like a customer with respect for my needs. It might be 60mi to your place, but you have a customer for life just from strings, picks, and a cheap music stand, and will be seeing ya soon when I get another amp or guitar. Thanks Again Mark C Mashburn Fairfield, Texas

They let my mother-in-law play their piano and were really nice to her and helped her with questionsread more

Wish I could select zero stars. I searched around and got…read moreprices from a number of vendors to restore my seat belts. I know exactly what I have and when getting a quote over the phone I make no mistake on what needs to be done. Ssnake-Oyl is selling exactly that... Snake Oil. They gave me a VERY specific quote over the phone of $765 to re-web the belts and they do NOT have sleeves for the front bucket seats. Everyone else does. I was also told they did not have, and could not get other parts if needed like GM buckle covers...really. I can get them why can't they?. I had all my vinyl covers restored to perfection. Carefully packaged everything. All separately padded so they would not shift around or rub and shipped it to Ssnake-Oyl for a quote. It came back a whopping $1341.95. $240 was to re-chrome the ends and the buckles which they said would be "Black" What? Chrome is not black. Just to re-web was $300 more than the phone quote. I called and spoke with Mary M. She said I must have been mistaken on the phone quote. I was not, I wrote it down. Then she said the person I spoke to was quoting numbers from years ago...really?!? Was I born under a rock yesterday? She also said my retractor covers are missing a door on each... they are not missing! For the front bucket sleeves, which they don't have, she said she would leave them off. Which would cause the buckles to just fall on the floor...unacceptable. I told her I would order some and send them. Guess she didn't care. She was rude and condescending. I asked to have them shipped back which I had to pay $23 for. They just dumped all my belts, retractors and covers in to a flimsy box. Threw in a couple of handfulls of packing peanuts. They arrived all jumbled up. All my restored vinyl is all scratched up and one piece is broken. Obviously they don't care about you or your belts. They just want one thousand dollars to sew some new webbing. Probably $20 - 30 dollars in webbing and thread and call it a half a day of work...if that. RIP OFF!!! I can buy all new belts that look close to factory including new retractors for about one third of that price. I was willing to pay more to have factory original. Going to try a different vendor that already sent me a quote through email to reweb and they are giving me free sleeves for the front bucket belts.

I Just received my seat belts back from Ssnake-Oyl and when I pulled the belt out of the box the…read morebuckle came a part. You would think after spending $574.00 the belts would right. Now I have to send them back to Snake-Oyl for them to fix there mistakes. I understand errors but not at this price and time.