First visit: We called around 4 on a Saturday and were able to reserve a table for 4 at 5:30. There are tables outside in the front and inside, but if you can, ask for the tented area upstairs. It is charming and beautifully done.
Updated after 2 additional visits:
FOOD: 2 1/2 stars. The food is inventive and tasty, but didn't hit the 5 star category for 2 reasons. We got guacamole and pico for the table. Both were made well, but the portions were not as generous as we would have liked for $12. The calamari taco and the pork cutlet were both overcooked. The tempura fried avocado was fantastic. The avocado bowl is pretty good. The first time I had it, I requested their cilantro lime dressing as an added side, and it made the dish perfect. However, it does not come with that dish, and when I requested it on a subsequent visit it was clear the chef did not want to add it and told our server they were out of the ingredients to make it. Too bad, as that is what really made that bowl special.
BAR: Generous wine pours and unique, tasty drinks. The cocktails are excellent, average size for a craft cocktail, $12. Ben, the bartender, has a gift for mixing the right ingredients and I love when that also means they are not stingy on the liquor.
SERVICE: Good. Amy was very attentive, pleasant and knew the menu well. She appeared at just the right times and never hovered. Everyone we encountered had a warm, friendly greeting. Kristen was our server on a return visit and was also very friendly. From the time you enter to the time you leave, everyone there is super friendly and I can tell they are smiling, even through their masks :)
ATMOSPHERE: Our first visit we sat in the outside tent which is well done! Probably the best restaurant tent we have been in. They really did a nice job making the space feel warm, classy and comfortable.
Our most recent visit (Sept 10) we sat inside, near the bar. The bartender(s) on the evening of Sept 10th were the noisiest bartenders I have encountered. They would toss each empty glass bottle they emptied into the bin, which already contained glass. At first it sounded like someone had dropped a bunch of dishes, however, after the 3rd time it happened in a short timeframe, I turned around to see the actual reason for the crashing noise. I don't understand how they could not have known this was a very disruptive noise for patrons. That, coupled with the woman in the table next to ours having a shouting conversation with one of the bartenders, left us leaving very annoyed. On this visit, it really seemed that the staff was oblivious to what makes a nice environment for patrons. So disappointing.
If you don't have an app that reads barcodes, you might want to install one before you arrive. There is a little barcode in a cute frame on each table for you to snap a photo of. After a few seconds, you will be directed to an online menu. I'd recommend also having hand sanitizer with you, as I am sure that little piece gets passed around the table.
If you prefer low tech, they have the menu on a big chalkboard on the fence just outside the tent upstairs. I wish there was a better spot for it to hang. I felt I was infringing on other diners as from where we were sitting, the menu was partially blocked. The only way to read it was to go over there and that was a bit awkward.
With our recent 2 visits to Su Casa not hitting the mark, we will look for other places to eat in and around Plymouth. read more