Customer be aware! They do not stand behind their policies! "24 hour Exchange Policy"??? No way…read moreSeñor, they do NOT! They do not abide by their policies. Literally 4 min after the purchase and before leaving store premises. Just save a trip and gas to this store, go somewhere else. They are always out of vape coils and their selections on e-juice is a joke. Best luck finding what you need here. I have been a customer for about two years now and I think this was my last visit to a Vape City store.

Update 05-04-24: I received a response from Vape City to send an email to explain the negative…read moreexperience I had after purchasing an empty product. The owner and manager both went above and beyond to replace the faulty product I received. I truly appreciate both of their attention to this matter. ================================================== DO NOT SHOP HERE. Would give zero stars if I could. Terrible customer service. I used to shop here often but never again. I received an empty product before heading out of town but found that the product was empty after arriving in another city. I was told I could only exchange within 24 hours at the store in town. They were unwilling to compromise and give me a refund or even exchange for a similar product in the city I was visiting. They clearly don't care about their customers. I lost $75 on a product that was empty and could not use!

This employee who refused to give her name had an attitude them minute I walked in. She has…read morenegative zero customer service skill and cost your business $130 today and this is going to be spread all over social media platforms

From the owner: Looking for the best vape shop near you? Come to Vape City, Texas #1 spot for dab pens, vape pens,…read morevaporizer batteries, disposable vapes, and more. Whether you are looking for the best vape pens, vape pen batteries, your local vape store Vape City carries all that and more. With over 150 Vape Shops across Texas with the best selection and deals on all Vape products and Vape accessories Vape City is your #1 stop for all your vape problems and more. Google "vape shop near me" and come right over to Vape City the best vape shop around.

This place is awesome, we are regular customers and I'm surprised I haven't given a review. The…read moreservice here is beyond perfection, the employees know their stuff. They try out most everything that comes in to give first hand reviews, their happy hours and point cards are great ways to showcase their knowledge and give back to the customers. Just made this purchase yesterday, and it's beyond awesome. Was using an aegis, and wanted something to upgrade. The guy that sold me this made a great sale, I had to come in today and tell him just how good of a job he did. If you like vaping and supporting local businesses, come here these people will do you right.

This tall lanky gentleman named Dylan helped me fix my vape that I let rot in my truck for two…read moreyears. I didn't know him when I walked into the shop, but I left feeling like we were family. He was both approachable and informative, making sure that I would leave a satisfied customer. The vibes he exuded made me feel like he'd take the shirt of his back if I ever needed it. I will only be going to this shop for my vaping supplies until the day I'm called to Valhalla. 11/10 recommended this place.

Cool staff. Veterans welcome. A very large selection of products to choose from and a points/…read morerewards system. I get my pre-rolls here. They're number two on my list for pre-rolls here in San Antonio.

This is for the location on fm 78 number 16 since they dont have a yelp account for that location…read more Went in to buy a downstem and got charged for 4. After looking at receipt in car I went back in immediately to let them know they charged me for 4. They refused to refund my money when they made a mistake and only offered store credit. MAKE SURE TO CHECK TO SEE IF THEY ARE CHARGING YOU RIGHT BEFORE COMPLETING PAYMENT

Really cool store!, with a lot of great options to choose from when it comes to products…read more 5 ! -Blake

Loved the selection of products, the staff were very nice aswell and knowledgeable. Very goodread more

jess is such a big help, very informed on her products. very fast and attentive and always brings a…read moresmile to costumers face.

I bought a can of nitrous oxide here, the last can on the shelf. And the women selling it to me…read morestated that "yeah this brand is real addictive, I like them, it's almost like a drunk feeling." I got a bad feeling... I told her "yeah ive had laughing gas at the hospital so I know how it feels." As I was walking out I could see her staring at me in the reflection, while i was rocking the can in my hand because it felt different. When I got home and tried it, the gas would come out making a weird "pew pew pew" noise, which I have NEVER heard, also it felt completely different almost as though it was air duster. I sent this to manager. ---- I called explaining the situation, and told her "I won't go to management if you can get me another can and everything will be okay." "Was the can tampered with." And she paused for a second and stated "no." She told me, I'm not sure what to say I have someone else you could talk to, so she passed the phone to her friend chilling in the back of the store , and he stated "smoke and eve, what up." I asked if he tampered with it and he stated no, I asked if he worked there and he said "obviously." I feel you should really CHECK THE CAMERAS on that day (11:45pm September 24th) and who that guy was sitting in the back that shouldn't be there. This is the second time an issue with nitrous oxide has happened at smoke and eve and I am going to both incidences on the better business bureau.

The best decision in a while for me was going to this place. Great service, great selection, and…read morewhat a value! John was particularly helpful and answered all of my questions that I had about their products. I will definitely be making return visits. Put this store on your bucket list for certain.

Amazing service would definitely alway shop here very helpful Sergio also was very helpful…read moreexplaining me what I needed to know

Website to order these vapes is garbage first they took my money then declined my card now won't…read moregive money back not to mention after looking further into other vapes this company is the most expensive. NEVER going back.

I've always come here since I started vaping, their tinctures are delicious. The service is ALWAYS…read morefriendly and helpful. The selection is nuts! The prices are pretty standard, but not too bad. Their house tinctures are the best in town, The only problem is our friendly FDA and DEA are making you hunt for and make your own "juice.". Great shop. The only place I get my fruity loops flavored tincture.

Correct phone # is (210) 699-4933. Spoke to Chris (Mgr) and having issue updating on Yelp…read more Excellent shop with sufficient selection of CBD/THC products with great value. All staff I have interacted with are freindly and offers great service.