Cool staff. Veterans welcome. A very large selection of products to choose from and a points/…read morerewards system. I get my pre-rolls here. They're number two on my list for pre-rolls here in San Antonio.

This is for the location on fm 78 number 16 since they dont have a yelp account for that location…read more Went in to buy a downstem and got charged for 4. After looking at receipt in car I went back in immediately to let them know they charged me for 4. They refused to refund my money when they made a mistake and only offered store credit. MAKE SURE TO CHECK TO SEE IF THEY ARE CHARGING YOU RIGHT BEFORE COMPLETING PAYMENT

Came into the shop tonight looking for some good smokes and John helped me out and let me tell you…read more He was amazing. Made some nice recommendations on some new smokes and even helped me out with an old zippo lighter I found from 20 years ago in an old tool box at home. It's because of people like John that I stay away from the liquor stores and CI places for my smokes. Customer service is king at this place ! Thanks John Pacheco!

Love this place. The staff was super helpful. I don't know a ton about cigars so they walked me…read morethrough and did a great job of explaining the differences and helped me with my selection (which, incidentally, was incredible). Their selection was amazing and the space was well acquainted. The only think I wish is that they #1 had a liquor license and #2 had some snacks i.e. peanuts, chips, something small.

great prices on products & helpful employee. wide selection and they're always staying restocked on…read morethe favorites

Was on my way home and needed to get some rolling essentials. Walked in and this place was clean…read moreand open. The employee got me straight with a new product that I love and even sold me on a new epen. Great customer service and good clean environment. I will definitely be back soon.

I had a good experience. I learned what was available, all my questions were answered, & I got a…read morereally good deal. The owner was very nice. Also, their selection of bongs is super unique. Cool spot.

I love this place. The staff is already really friendly and ready to help. They have decent prices…read moreand pretty good deals often. They have a wide variety of everything.

I've visited this store quite a few times and Customer service just is never friendly. Makes you…read morenot want to come here but the selection is nice they have something for everyone's budget and the value is pretty good. Buy more and save more and They got specials.

Has everything I need, great prices plus very friendly workers gives great informationread more

This place is awesome, we are regular customers and I'm surprised I haven't given a review. The…read moreservice here is beyond perfection, the employees know their stuff. They try out most everything that comes in to give first hand reviews, their happy hours and point cards are great ways to showcase their knowledge and give back to the customers. Just made this purchase yesterday, and it's beyond awesome. Was using an aegis, and wanted something to upgrade. The guy that sold me this made a great sale, I had to come in today and tell him just how good of a job he did. If you like vaping and supporting local businesses, come here these people will do you right.

This tall lanky gentleman named Dylan helped me fix my vape that I let rot in my truck for two…read moreyears. I didn't know him when I walked into the shop, but I left feeling like we were family. He was both approachable and informative, making sure that I would leave a satisfied customer. The vibes he exuded made me feel like he'd take the shirt of his back if I ever needed it. I will only be going to this shop for my vaping supplies until the day I'm called to Valhalla. 11/10 recommended this place.

This location is where I was introduced to the Wonders of THC-a and THC-p. They have third party…read moreflowers only, I think... Lol. They are good. The Kream white Runtz, black cherry gelato, or some snowballs etc etc etc. I had a serious issue w a purchase, I was missing a crucial piece of equipment to hit the THC-P. I called and they helped fix the situation real quick. Employees are knowledgeable and helpful. There's so much to choose from!!!! Prices are competitive and they have deals and specials that are pretty awesome. I'll be back. Terminator lol

Pretty cool smoke shop. After calling around 6 or more smoke shops looking for a specific brand in…read morethe area 2 being other Hazel Sky locations this one had exactly what I needed. They are alright with me. Pretty cool vibe welcoming atmosphere, and Always smiling faces. They also carry exotic pops and juices which is pretty cool.

Customer be aware! They do not stand behind their policies! "24 hour Exchange Policy"??? No way…read moreSeñor, they do NOT! They do not abide by their policies. Literally 4 min after the purchase and before leaving store premises. Just save a trip and gas to this store, go somewhere else. They are always out of vape coils and their selections on e-juice is a joke. Best luck finding what you need here. I have been a customer for about two years now and I think this was my last visit to a Vape City store.

Update 05-04-24: I received a response from Vape City to send an email to explain the negative…read moreexperience I had after purchasing an empty product. The owner and manager both went above and beyond to replace the faulty product I received. I truly appreciate both of their attention to this matter. ================================================== DO NOT SHOP HERE. Would give zero stars if I could. Terrible customer service. I used to shop here often but never again. I received an empty product before heading out of town but found that the product was empty after arriving in another city. I was told I could only exchange within 24 hours at the store in town. They were unwilling to compromise and give me a refund or even exchange for a similar product in the city I was visiting. They clearly don't care about their customers. I lost $75 on a product that was empty and could not use!