Would not recommend coming here. Since the owner never returned my call, I'm going to let everyone…read morehere know what happened and you can decide for yourself if you wish to risk your money or not. Mine is hard to come by and I waited a very long time to get my hair done just to have it done wrong. I stopped in to CoCapelli mid June because I was searching for someone that specialized in platinum blonde color. I found Alivia on their website and stopped in to see if I could get a consultation scheduled. I was informed that she was out with a broken arm and a different stylist was recommended. I told the receptionist that I have complex hair, need someone very well versed in platinums and I wanted to make sure the stylist I got had over 10 years experience. She assured me the stylist she was recommending was the right fit, scheduled an appointment for my hair to get color on July 19th. I reached out to this stylist and requested a consultation in advance to make sure she fully knew what I was wanting done and could see why I was letting my natural light brown color grow out since last year. She texted me back that a consultation was not necessary, I was going to be her last appointment that day and we'd have plenty of time to talk. Red flag #1. I did send her pictures of my current hair color, and the pictures of what I was trying to achieve with putting some platinum in it but not wanting a lot of that because I had to have very low maintenance color, I could not come back every 8 weeks to get my color redone. I wanted to have it mostly my natural light brown color with some platinum added in for dimension and high contrast. So I get to my 1:00 appointment and meet her, very sweet, but I find out that I am no longer the last appointment, she is saying I was booked for foils and should have been booked for balayage and we have to get going. Red flag #2.... I did ask if I should reschedule, and she said no no no, we can make this work. I once again showed her the pictures of brown hair with some streaks of platinum worked in but a lot of the base color was still there and there was a lot of contrast between that and the platinum. When we got back to the chair after color, wash and rinse, she had a heck of a time brushing out my hair. It was very snarled from all the back combing and she wasn't hurting my scalp pulling my hair so hard but I was concerned it was stretching freshly colored hair and damaging it (later I find out I do have broken hair!). We finally got it brushed out and then started talking about a cut but by now we were quickly running out of time. She cut the back in a V like I asked her to, trimmed the sides but after talking about point cutting my bangs, never got around to it. She started blow drying my hair and just kept saying "oh it's so pretty" over and over - Red flag again. When I looked in the mirror, I commented about how much blonde there was and she said "all I did was follow what your previous stylist did". My heart sank. If I wanted that, I would have gone to my previous stylist and that's not at all what I asked you to do. By the time she got the blow dry done, I was speechless. Most and I do mean most, of my light brown hair was all gone. She put so much blonde in my hair and then all of my bangs are now bright yellow and there is this lovely (NOT) orange glow on the top of my head that I couldn't hide if I wanted to. I tried to like it, for her sake. She put a lot of work into it and a lot of time but it's not what I wanted, I've had the overall blonde look before, many times, it's not what I wanted at all and not what I waited 10 months for. And then she was in such a hurry to get out of there that she didn't even tell me about the product she recommended at the start of the appointment that would help take care of my hair after she did it. I had a trim scheduled for September but by the time Tuesday rolled around I was too upset after having to look at this mess all weekend. I called Tuesday to cancel that appointment and the receptionist that answered is the same one that was there when I got my hair done. I told her to cancel my cut, I'm not coming back. She asked why and kept pushing until I told her. She said they are very customer service oriented and truly care about their clients there and their happiness and that she'd have the owner call me about it and try and fix it. Well it's now been over 2 weeks since that phone call and there has been no phone call from anyone and no text messages so it's obvious they don't care about their clients. They got my money once but it will never happen twice. Now I have to start all over again trying to get my natural color to grow back out with all this blonde, it's going to look awful! Upsetting experience here!

Reasonably priced, fast service and efficiently run…read more Made an appointment for my sister and I via phone. I told them we didn't have a preference on who we saw, we just wanted to go in together. We were able to get in within a couple hours. Parking is right out front in the lot, so it's super easy. Easy check in and scheduling process. They have so many stylists it's easy to get an appointment when you need it. My sister and I were both so happy with our experience. We'll be back!

Amazing! Love, love love everything about what they do. My Hair dresser is Brylee, she is the best…read moreever. I trust her with my unmanageable hair and I even trusted her with my daughters first hair cut. Which she did an amazing job.

Salon West has grown tremendously over the years, always staying up-to-date with the latest beauty…read moretrends. They go beyond hair with massage therapy, facials, and nail services. I trust these girls to be honest, not sell me froo froo, and help me look and feel my best. Seriously. They recently moved locations to 275 Jackson Meadows Dr Hermitage, TN 37076 suite 103, and the new location is trendy and chic. Cannot rave enough! I've had my hair done by Kelsey, eyebrow tint by Kelsey, and lash extensions and a lash lift and tint from Chelsea. I've never left disappointed 10/10 recommend

I can't say enough good things about Salon South! From the moment you walk in, you're greeted with…read moresuch a warm, welcoming vibe--it instantly feels relaxing and professional at the same time. The salon itself is clean, stylish, and comfortable, and the staff is genuinely friendly and attentive. You can tell they truly care about their clients and take pride in their work. I never felt rushed, and everything was explained clearly so I felt confident and taken care of throughout my appointment. My results were AMAZING--exactly what I wanted (if not better). It's so refreshing to find a salon where skill, consistency, and customer service all come together perfectly. If you're looking for a place where you'll feel pampered, listened to, and leave feeling your absolute best, Salon South is it. I'll definitely be back and highly recommend it to anyone looking for a great salon experience!

This salon is top notch, very relaxing and clean. Every person was super friendly and helpful…read more Molly did an excellent job on my trim. I've found my new salon to call home!

I hardly ever write reviews. Had an appointment. Texted us that they had overbooked one of the…read moresessions. When we got there the staff looked at us but no one talked to us. One walked out to see but turned away to ignore us. When another person walked in a while after we had just been standing there they immediately greeted her and started her services. Very disappointed.

I got an experienced person who did exactly what I asked. It was a nice relaxed environment. We had…read morepleasant conversation and it was reasonably priced.

I was butchered on my last haircut. A friend brought me here , I am so pleased ! The lady that cut…read moremy hair, Lee, is extremely nice and pays attention to what you say !! Good vibes all the way around !!!

Katlyn did a great color and cut for me. She listened to my concerns and was awesome.read more

I love Hair Envy!…read more Wendy & Michaelyn are extremely talented hair professionals. Both are willing to suggest options for what you want, try new looks ... and listen to you. You will step back out into the world looking and feeling your best. I just had a color touch up and blow out today, and the compliments have been coming non-stop since I left. Wendy knows me well and I always leave feeling better than when I arrived. Wendy and Michaelyn have put their hearts into Hair Envy and it shows. I'm so happy to a client of theirs! Bonus: stringent COVID safety precautions are practiced in a client- friendly manner.

Have called numerous times and left 2 messages with callback information. Never received a call…read moreback to schedule services, which is a shame because the online pictures and website make it such an appealing place. Therefore, I conclude that this business looks like an amazing place, but has terrible customer service.

I made an appointment for a wash and blow out during a recent stay in OH. I was very pleased with…read morethe service. Reasonably priced and efficient. Friendly staff.

Love Kiera, she's always so upbeat and fun and she does an amazing job!! Definitely would recommendread more

They are super nice and accommodating. My stylist, Cat, really listened to what I wanted and gave…read moreme a great haircut. They are not pushy about products, but they do help you find ones that fit your hair's needs. They are reasonably priced, and I felt that they really cared about me as person and not just a profit line. Finally, the aesthetic is really beautiful and relaxing and spacious.

My son and I go here and every time Val does an absolute fantastic job! I was so happy when Val was…read moredone my hair and my son's hair always feels so healthy when we leave. Ask for Val, she will make you look and feel Beautiful

Top notch salon! They are easy to locate and very easy to get to as well. There is plenty of…read moreparking so it was very convienant. Loved my hair and you will too!

I always love the way my hair turns out after Christian does my hair. I love the effortless look…read moreand she nails it every time. Best balayage I've ever gotten.

My husband bought me a $100 gift card for Christmas pre-covid. When everything opened back up, they…read morerefused to honor it. I'd give -stars if I could give them that rating.

This is the place to get your hair cut! Great people great vibes. I always ask for Marryan or…read moreGrace. You cannot go wrong with these two! Make an appointment because they stay busy!