The owner and staff go above and beyond! The spa itself is beautiful and the services offered are…read morelike none other!

Sheri, You must have me mixed up with another customer because on my last day there I was very…read moreunhappy. The Esty was supposed to contact me with a solution. I never ask for or receive any quote to treat any dark spots or any other treatment. The package I purchased was a large package that took over a year for treatments. As I left I was promised that you or your Esty would be in contact with me and that was several months ago.

I was having pretty severe neck pain due to painful knots and muscle spasms. I was able to make a…read moresame day appointment, just late in the afternoon. There is street parking available, as it's a downtown location. My husband was able to just drop me off at the door though! I was greeted promptly, directed to the very nice bathroom/changing room that has a fluffy robe and shoes (I just wore my own slippers I brought). Lots of things in there for you to freshen up with after your massage, including showers! I was offered a drink and ordered some tea and was led to a beautifully serene waiting room. This is where I filled out my paperwork. There also were a few snacks offered! Michelle was amazing from start to finish. I appreciate they ask before if you want quiet or conversation, so it's not awkward if you just want silence! She was so incredible - I left being able to move my neck and a month later have no pain still! Worth every penny.

My first high end spa. Went for a massage (hot rocks) and the entire experience was wonderful…read more There are private locker rooms stocked with robes and slippers. And since it is hooked to a hotel you can valet your car and get it comped by the spa.

The cool vibe is gone. I had been going there for hair and nails for almost 7 years. I loved all…read morethe ladies who work or worked there. The New owner and management ruined the place. The review reflects the changes including the prices have increased to outrageous amounts. For just shellac gel dry manicure increased to $72 without tip. I have checked around town and at least half the cost. It seems like their customers and their employees do not matter.

As a long time and satisfied customer of the previous owners Aqua Bella I wanted to give the new…read moreowner of Oxana the benefit of the doubt. It had been a few months since I had been in so I didn't know what to expect. I realize a new place has growing pains and they are getting established but I was disappointed that I did not receive the same level of service and consideration. I had believed that the initial rate I had been paying would be honored at the new salon. I normally get highlights and blow dry. However on this initial visit I only got highlights. So I was surprised and disappointed when I went to check out only to find I was charged an even higher rate for full hilites then I paid for that and haircut when it was Aqua Bella! I just believe if you have been a ten year patron you should at least be treated as a valued client. I should have walked out of Oxana platinum blonde not partially blonde for the price they charged me. There are a lot of other salons in Nashville who will appreciate their customers and care about not just how salon looks but whether they have done enough to get repeat business especially as there was hardly any customers and place was gutted. Therefore at this point I have no incentive to go back. Charging too much is never a good look no matter the salon.

Had a signature massage and facial. Everything was great from the moment you walk in you start to…read morefeel the relaxation, the friendly staff, the salt room, and services were incredible! I've had Nico and Elvis for the massage. Will definitely be booking again.

Although a little on the pricey side, this was a great splurge for an amazing facial. When I…read morearrived and got checked in, I was led to a waiting room that had a Himalayan salt wall and was very relaxing. There were other people in the lounge chairs, also relaxing, and waiting for their services. When it was time for my appointment, my Aesthetician promptly came and got me and led me to the treatment room. It was very soothing and smelled great inside. I loved my aesthetician and she did a great job with my facial. She had a lot of recommendations and of course it's optional at the end if you want to purchase any of their products that they have there. I will definitely be back for another service!

She is leaving clients black and blue, calling it 'traditional Chinese medicine' - and unwilling to…read morestop treatment when clients as her to and say it's too painful to continue. She should not be allowed to practice massage, period. One of my current clients has seen this person twice and came to me once her bruising diminished. Don't go to her unless you're ready to be tortured...

Coco is awesome! Run, don't walk to get a first rate massage at great price. Coco treat you good…read morelong time.

My whole experience was seamless from starting my membership to checkout. My massage therapist Mish…read morewas wonderful. She listened to my cares and needs which unfortunately I have found difficult to find. I left feeling refreshed and optimistic for future appointments.

I have been to massage envy in Mount Juliet more times than I can count. I've never had a bad…read moremassage, but Jeremy is the best! He saves me from ongoing pain. His massages are therapeutic and healing. Jeremy is also very sweet and polite. He makes the experience very comfortable and relaxing. I'm so grateful to him! Megan at the front desk is great as well. She always works hard to accommodate scheduling needs.

Recently stressed. Being older and moving do not go well together. What did go well is when I…read morestepped away for one hour to relax and renew. A New Day Spa is my haven to relieve my stress while improving my physical well being.

No frills but great massage for the money. You won't be disappointed. It is not a spa no heated…read moretables, aroma therapy but it is a good massage.

This is now called shine spa. I called to make an appointment and they were ready as soon as I…read morearrived. Amy was my massage therapist and she was amazing. She literally put everything she had into my massage. I did some of walking the back which really relieved a lot of my tight spots. 4.9 out of 5.

I have been here a couple times and almost last minute and never have problem getting in. Both…read moretimes the business was clean and employees were friendly. Most importantly I prefer deep tissue and very firm. They definitely succeeded in that area. Will definitely be back.

Fabron is SO good! I have scoliosis and need a deep tissue massage on a regular basis so I can…read morestay active. I have been twice and have had good relief of pain both times!! He is very nice & professional.

My review is actually based on the massage my mother received from Fabron. I found him on Yelp and…read morebooked her a massage based on his excellent reviews. I called her afterward, and she hasn't sounded so happy and relaxed in a long time. She is in her later 70's and suffers from Fibromyalgia. She said that he worked on her knots and her hips, which give her a lot of trouble, and she felt like she was in heaven. He was attentive to her needs and tailored a perfect massage for her. He knows how to do all kinds of techniques. Now to send her back!

I treated my 74-year-old mom to a 1-hour Swedish massage while I indulged in a Vichy shower and…read morescrub. We were first led to the locker room, where robes and sandals (in the sizes we provided over the phone) were waiting for us. From there, we headed to a serene waiting room to complete paperwork. A staff member brought out warming neck pads, which was such a nice touch, and I also noticed a small refreshment area in the corner, which felt very thoughtful. My Vichy shower and scrub were amazing. I instantly felt comfortable with the provider, who did a fantastic job. The massage portion with the scrub was heavenly, the water was perfectly hot and I left feeling completely relaxed. My mom said her massage therapist was gentle, attentive, and made her feel very much at ease. The pressure was just right for her, and she left feeling absolutely spoiled. The front desk associate was also incredibly kind and even offered us both 10% off as first-time guests. Overall, the service was wonderful, pricing was standard for the area, and we'll definitely be back!

I had a great experience here. My massage therapist was Ed and he was phenomenal. He listened to my…read morebody's needs and made jokes at the end of the service to help me feel comfortable. The robe was a great feature but my only complaint would be that I wish the locker room had double doors to have more privacy.