On Tuesday February 10th,2026, i had a situation on the 401 just east of Highbury, Empire employee…read moreShane was heading back into London and saw me stranded on the side of the highway. he turned around and came to help me, and towed the vehicle to the garage. Later in the day when the tire was replaced i headed out again and the tire blew again on Highbury as there has an issue with the suspension rubbing on the tire that the garage didn't realize. I called Shane and he was back quickly to tow me again from a dangerous spot . He got my Mini Cooper safely back to the garage and this time it was repaired correctly. On both occasions Shane and his partner were extremely helpful and professional. I would definitely recommend this company and thank you so much to Shane and his partner. AL W.

I was involved in an accident. This company came to tow my vehicle back to their lot and were…read moreextremely helpful with the process. Very professional, knowledgeable and gave me fantastic advice to what my next steps were. I was extremely grateful that they had gave me some Do's & Dont's advice which helped me communicate with my adjuster and got the amount I was satisfied with. I highly recommend this company & a Big Thank you especially to Rico.

Fast and reliable service. They unlocked my car within 5 mins of arrival…read more Thank you so much

From the owner: Family towing company and Auto unlock, we also boost cars and change tires.read more

Pro: they showed up when the tow company I called was nowhere to be seen. They seemed insistent on…read morecash. I was leery. Con: They towed my all-wheel vehicle without using a dolly and potentially damaged the transfer case. They should know better. The mechanic (and internet) all agree you never do this!

the sketchiest company I have ever seen. fully scams and takes advantage of people. Not even sure…read moreif it's a registered business. Only take cash and etransfer.

I got into a car accident last week and Heather was amazing . She took the time to explain what…read moresteps to take as this was my first accident and make sure that I took all the proper photos before I got picked up. So lucky the Silverbird Towing was called for me, couldn't have had a better experience. - Hannah

From the owner: At Silverbird Towing inc. we pride ourselves on providing courteous, efficient and professional…read moreservice to our valued customers in their time of need. Call anytime for Emergency Roadside Assistance and we will be there for you.

Yes it was the first snowstorm but when I called him before 6:30 AM, it sounded like I woke him up…read more He said he would see where his truck was and call me back. When he didn't call, I called him again 25 min later and was told again the truck was coming. By 8 AM and still no truck, I called again. He finally showed up close to 8:30. Proceeded to tell me he said he told me it was going to be 2-3 hours wait time. This was the first he told me or I would have called someone else. Mike proceeds to tell me I was lucky he showed up and it was dangerous. No shit, I was stuck at an intersection for 2.5 hours with cars sliding to get around my car. I was charged $170 for a 10 min tow to my office. Not only was he rude to me but also his employee. Don't give this guy your money!

Called to request a tow - said they would be there in 20 minutes…read more 35 minutes later after no answered the phone I had to contact a different tow truck company horrible service

Excellent services,Driver came on time experienced driver , no crashes, I am proud to use them…read moreagain

My battery decided to fail at most inopportune time. I contacted Nova Towing and Abell arrived…read morepromplty. He diagnosed as battery not holding charge properly installed a replacement quickly. It is so nice to deal with such a prompt and professional person. I have passed the company contact info on to my family and friends and would highly recommend any battery problem or towing requirement to contact Nova. Mike in Guelph

I'm giving Kens Code Yellow 5 stars! Top notch company and people! When I had a roadside incident,…read moreI received quick , friendly efficient service! If you find yourself in need call these guys and gals!!!!

Yay to Jeff !!! Needed the service of a tow truck due to a car accident. It was suggested from the…read moreWaterloo Police to use an accredited member of the towing association and they called Code Yellow. Jeff showed up and was very friendly, professional and informative. We sat in his cab until the police were done with the report, then he drove us home. If you have any perceived thoughts on tow truck drivers, he is not that. Turning 40 rocks - enjoy your birthday vacation !!!