This place was great. We were camping in the area when I got an infection in my leg. Went to the ER and had to be admitted. Every thing moved quickly and smoothly. I ended up staying two nights and have nothing bad to say about this play. Even the food was good. Everyone from the cleaning staff to the doctors were outstanding. Special shout out to the nurses on the McCann unit 2nd floor and ER nurse Kayley. They were all helpful, caring sweet people. These are the people that should be nurses. read more

Sturdy Memorial Hospital - Breakfast - Hospitals Near Me - Attleboro, Massachusetts

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This is the worst. My brother who is developmentally disabled went in for a knee replacement, the nurses were short staffed and 2 different nurses reviewed the med list I gave them and left off seizure medication. They sent him home that day and never sent a visiting nurse. The nursing agency called 5 days later to set up an appointment. The phone number on the discharge papers was a corporate fax number so I could not reach them and messages I left at the hospital were never returned. The first morning home he had a seizure, aspirated and ended up in the ER and ultimately a week in the hospital. In spite of my giving them a list of his medication several times and to a bunch of people were ignored and they continued to omit his seizure medication. Every day there was a shortage of nurses in spite of my having an activated health care proxy, they ignored me. He was admitted for pnumonia cause by aspirating yet the first morning I walked in the was a big sign above his bed sayin NPO, and he was sitting in bed with a tray of food and a can of ginger ale with a straw. When I asked about the sign the nurse came in, pulled it off the wall and walked out. I had to feed him so he wouldn't choke. Each day they would ask him to rate his pain from 1 to 10, he would say 35, 14 unaware what they were asking and in spite of my complaining the kept pumping him with pain meds. Once I pulled him out of there his primary care doctor took blood work and discovered liver problems. Most likely from the overdosing of pain meds. When asked if his knee hurt he said no and never needed even a Tylenol after leaving the hospital. I had called the attending doctor and nurse to the room because he was showing signs of having a seizure, and started having a seizure as we all stood bedside. When I pointed it out, the nurse said she was unaware that he had a seizure disorder and started putting pads around his bed to prevent harm. They did not recognize basic signs of a seizure. Then they had to leave for a team meeting. 10 minutes later the doctor came in and told me not to be alarmed but he was going to have someone look at my brother. Next thing I know a code was called, every nurse in the hospital arrived and they told me to leave the room. I stood in the hallway watching as the room filled with hospital staff. They rushed him out and they told me he was having a stroke. A couple hours later I got a call from the neurologist and asked me what I thought was going on and when I told her he was having a seizure, she agreed. They wanted to send him to a rehab facility but I insisted they send him home, which they did by ambulance at 8 o'clock at night. The nurse called to tell me he was on the way and she didn't have time to explain anything because they were short 2 nurses, and she would send the discharge paperwork with them. The discharge paperwork was for another patient, with every piece of personal information I could imagine from this date of birth, employment, insurance info, even his wife's name. It didn't end there, I had to fax a letter to the surgeon to tell him it had been 15 days Ince surgery and he still had no visiting nurse and no physical therapy for 15 days. Two days later we finally saw a nurse. read more

From check in to triage to ER acute care assessment/treatment area, CT scan, Phlebotomist, MD on duty. I felt cared for, supported, nurtured, and an integral part of the plan of care. The education and communication was by far the best I've ever seen in any hospital. This hospital is blessed to have David (tech), Juan (RN), and unfortunately I do not recall their names but the CT scan tech and ER Dr were wonderful! The care at Sturdy is exceptional and the processing from admitting, paperwork, to triage, to phlebotomy, to acute care is speedy (for an ER) and flows well. Kudos to the manager of the ER for running a tight and smooth sailing ship and selecting the right crew that keep things smoothly sailing. read more

Sturdy Memorial Hospital - Hospitals Near Me - Attleboro, Massachusetts

ER is a hot mess (August 2026). I get it.... improvements are underway but they have not taken the patients into consideration with that. Waited 3.5 hours to be called in to a closet sized triage room with a rough-around-the-edges doctor who couldn't look at the lab work results because the equipment in the room didn't work. So back to the waiting room.... Then an ultrasound (with no reasoning why... something came up on the lab work...?) and then back to the waiting room. Then after 5 hours (!!) .... just discharged with an equally rough-around-the-edges nurse who gave instructions to finish meds and follow up with doctor in one week about one specific lab result. No explanation as to why the symptoms are happening amd she seemed to be getting more irritated at questions asked. Just very sad for the only local hospital. read more

I use to go to the pain clinic until they made it inaccessible. the new construction. new rules. they make you go thru the front entrance now. park in a huge lot. walk across a street walk up a steep hill walk thru the hospital to the back go up an elevator continue walking to the back of the hospital it's a more than a 1/4 mile. they don't care about patients. no valet just cruel indifference. thumbs down. Never met the doc supposedly caring for me. Dealt with a rotation of nurses 5/6? The nurse would talk with you leave the room talk to the doc then come back and talk with you. Guess I wasn't good enough to meet said doctor once. Never had my body checked. wasnt allowed to see a neurologist. I asked multiple times. always nxt month we will discuss it. Er okay? read more

Having lived in Attleboro my whole life, Sturdy was/is the go-to place. I always liked it... now? NO WAY! The ER experience was a complete nightmare (most of the staff was very pleasant and helpful). My husband sat in the ER for three days with difference diagnosis, one rude doctor saying he was going home then all of a sudden, a few days later my husband needs emergency surgery. Worst experience ever! read more

Parking for the ER is horrible! Valet attendant was unavailable upon arrival. There are maybe 6 parking spots for non handicap drivers and maybe 12 handicap! Check-in was very unprofessional! She sat at a computer quite a distance from the window and proceeded to ask for my personal information (name and DOB isn't something I like shared in a public setting). Triage could not have been more uncaring if she tried! Once finally seen you're not really cared for you're referred to one of the many specialists practices that Sturdy also owns! Just go to a specialist elsewhere perhaps Browne University don't waste your time with Sturdy! read more

I needed a knee replacement and decided to have Dr. Porter as a surgeon. He was amazing! He takes the time to answer questions and the care and surgery was above and beyond my expectations. Jess was there to answer any and all questions when I called. She too was on her game getting back with any concerns. The stay at Sturdy was longer than expected due to blood pressure but the nurses were so caring. They responded so quickly to the call button and were helpful. I was blessed to have Jakki, Marie, Richard, Liz and also Ashley. They are an outstanding group of nurses, CNA's and phlebotomist. I had a friend visit who is a RN and she commented on how well the floor seemed to work together and everyone was smiling. Impressive! Last but not least, the PT department shines. Will is such a warm, encouraging attribute to Sturdy. He was patient and truly cared about me while I was in his care. Thank you Will. His helper Tye was also very sweet. Overall I could not ask for a better team of caring professionals and would recommend Sturdy to anyone needing medical care. read more

This place sucks. My wife just came from there. She went in to check her kindey out. For some reason. They told her she had TB. Went into a private room and had to wear mask. She didn't have that. They said she had the gout. She didn't have that. They don't know what they doing. They also need more help. If you can. Go somewhere else read more

It has as good and bad moments. The staffing is wonderful however we spend more time there eating lunch and stuff. We do anything else. I was at the Care a while back and they were very nice to me and retrospect. They didn't they worked out so I didn't have to pay the $4000 bill because my insurance has a $8000 co-pay and it's way more than my budget will cover. But also when I go, the food is extremely excellent as you can see from the pictures below we have never had a bad meal in their restaurant in the hospital. read more

Sturdy Memorial Hospital - Belgian waffle with fresh strawberries and bananas and whipped cream in their cafeteria like 395 - Hospitals Near Me - Attleboro, Massachusetts

The front desk staff was very kind...but that is the extent of positivity I have to give for this place. A loved one was in a head on collision , I sat in the waiting room for nearly 3 hours, trying not to let the unknown/fear get the best of me. When I finally got up for the 3rd time to ask for some kind of update they said to my face that "they forgot about me". Me and my wife are allowed to go into the back at this point, and are met by some old grouchy lady. She says "it was only supposed to be one of yous back here , say hi and make it quick and get going". At this point I just walked right through because I needed to put eyes on my loved one. There was zero empathy and concern from the staff in the ER. From the patients perspective, they were given no blanket, no water or no pain relief (even Tylenol or something), and were shoved in a hallway on a stretcher. Not a very caring, or clean facility. (Don't get me going on the bathroom with urine all over the toilet seat and floor.) I wouldn't ever want to be treated here, and certainly didn't love the way they treated my loved one!!!! read more

Urology. Apparently, the Urology department at 70 Emory is no longer a part of the Sturdy Memorial Hospital system. NO ONE called me to tell me I was being dumped. NO ONE called to tell me I had to find another urology department. Yet, last month Sturdy performed an ultrasound for follow-up. Now to decide if I should notify Medicare to report Sturdy for fraud. read more

Had to do in patient procedure as previous attempt in the office did not work. Was a bit scared reading the many 1 star reviews but did not have any major problems. Went in for day surgery and the pre op took long as expected and the care team was good. Surgeon explained procedure very well and members of the care team communicated well with me and made sure I understand what went on. After procedure went to the pacu and nurses promptly responded to my needs. Helped make sure I was good for discharge and they updated my loved one through out the process. The only negative was that the ORs were behind and had to wait longer than scheduled and I was separated from my partner from the procedure until discharge. read more

Several months ago I went to Sturdy Plainville for medication for a IV site infection. I had been released from RI Trauma Ctr after 7 days the day before and resting peacefully at home. Plainville Ctr sent me back to Sturdy ER for treatment. I looked pretty beat up with massive facial hematomas. I was seemingly a second rate patient. Nurses were testy, aid walked by without acknowledging a request for anything from a drink or food. After 12 HOURS of this ineptitude from medical staff and Physicians, non-attention to what I was there for, an IV site infection and no knowledge of my biggest issue, 7 broken ribs. I had to request and AMA if I was going to get any healthy rest. There was no consideration of the pain I was in with 7 BROKEN RIBS. Nursing expected me to just stay in the stretcher and "go to sleep" , Nursing was clueless as to why I was there, the degree of my pain and ignored any request for meds. (After 7 or 8 hours I was offered 2 Tylenol. I thought, (are you kidding me) for 7 broken ribs. At one point I requested to be adjusted in the stretcher. I was moved by a male nurses aid as if my facial hematoma was my only problem. He was rough and I screamed out from pain. He gave the young female nurse a smirk. Also, Dr on duty gave pm medications wrong and without consult with me and gave me an overdose of Seroquel 200mg. My BP crashed in front of him and an ER nurse. I became groggy and had slurred speech. Nurse asked my why I was talking like that and asked if I had taken some drugs as if I was hiding drugs in my pockets or whatever. The doctor showed up and I tried to explained why this was happening. The ER doctor looked at the monitor appearing somewhat perplexed then told the nurse to keep an eye on it and I assume (he) ordered a blood test for potential drug abuse and then went home without letting me know what the hell he was doing and what to expect going forward. He just left and the next time I asked to speak to the doctor I was told had left the hospital and I would not be able to see or speak to him again until the following day, Monday. That's when I became so disillusioned about the past 12 plus hours on a stretcher without tx.I felt there was no good reason to remain in this ER room. I got up, got dressed and after getting some negative attention for getting out of bed I told the nurse to get me an AMA NOW. I took an Uber home, fighting the broken rib pain and exhaustion from a week in RI ICU and 12 hours in Sturdy ER. I got home, went to bed with not even getting any.Antibiotics. This is an experience I thought would not happen at my beloved city hospital of 74 years but it did. After my experiences with RI Hospital along with RI Orthopedic and RI Cardio from which I have been receving superb services I will avoid as much as possible any Medical Services from Sturdy with the exception of my PCP and the Rehoboth Ctr for excellent quality of care. read more

Never had a bad experience here. Staff is wonderful- care is outstanding Been here 5 or six times. Facilities are old but have plans for a new ER. Great doctors and nursing staff. Allied staff is also fantastic. read more

Been a customer for years at one of their branch clinics. Taking over 6 months to get a dermatology referral. Over 6 months! When I try to get more focus on this issue all I get is a run around and a litany of useless excuses. I was refused when I tried to call the CEO's office after being sick of hearing the patient advocate people jibber-jabber about nothing. On the positive side, the medical people, when you can get to them, seem to do a pretty good job. But the management of their availability is pathetic. Do not get into a program where you have to use their referrals. read more

Sturdy doctors discharged my elderly father after a major stroke by ambulance and left him at an abandoned house in the 20 degree weather with no food, water, or coat. He cannot walk or use a phone but was thankfully able to use his voice to call family and be rescued. In December 2025 my father had a major stroke. He had no use of the left side of his body. He was admitted to Sturdy. When he was discharged home, we had serious concerns since he could not walk, toilet himself, dress, eat on his own, etc. he was re-admitted to Sturdy after 3 days home for MRSA. After one day of treatment, my father called me from his cell phone to tell me he was being discharged. He gets confused, so I called the hospital to confirm. I had to call upwards of 20 times to get a response. On two occasions, I called my father's room and heard the person in the background say they "refused to get 'into it' with her (me)". In what scenario does hospital personal refuse to speak with family when they plan to leave a disabled person in that family's care? When I finally heard from a PA, he talked over me and insisted my father can walk. I tried to explain that we had documentation from just a few days prior that not only can he not walk, not even with a walker, he needs "maximum assistance" toileting, dressing, managing medications, and eating. I also tried to explain that he had called me from the hospital floor just 24 hours prior when he had fallen and couldn't reach the nurse button (thank goodness for voice commands on iPhone), and that he had called me numerous times over the day because he was sitting in his urine and feces- clearly indicating he could not handle these tasks alone and that we had been unable to keep him safe after the last discharge. My father has Medicare, and is eligible for plenty of care if the doctors deem so. They refused to even listen. The PA told me he'd be putting my father in an Uber, until I mentioned that he was not medically cleared to be in any vehicle other than an ambulance per a doctor's orders. So he told me he'd put him in an ambulance and that was the end of the story. After frantically trying to reach a nurse, Doctor, or hospital administrator for about 30 minutes, I was told he had been discharged. I received a call from my father 30 minutes later- he had been dropped at an incorrect address- left in an outdoor shed of an abandoned house in the 20 degree weather. He was crying, begging me not to let him die out there. I called police who picked him up and were appalled he had been left like that. They filed an abuse and neglect report with Bristol county elder services. He was brought to another hospital who within 3 hours determined he needed more care, treated his active MRSA for 3 days and then referred him to a skilled nursing facility, where he remains. If not for my father's ability to say "Hey siri, call whomever" we would have gotten no call that he was being discharged, and no call that he was in that shed, freezing. I can't describe how confused I still am about why the hospital would refuse to communicate with the family of a patient. He has insurance, and a family who needed to be involved in his care. I cannot understand what would motivate such callous treatment. My father wakes up every morning to call me and ask him what's going to happen to him today, to have me reassure him he won't be abandoned again. This isn't one bad apple, this is an institutional problem. Avoid this hospital if at all possible. read more

My daughter was brought in by ambulance yesterday , we were placed in a hall way. So we arrive at the ER, lots of blood, taken immediately BP check and questioned by a few different people (a nurse and some others, not sure what they were, never saw them again). No privacy, we are not really sturdy patients yes the registration lady made it well aware of that we were not in their system over and over again, I am very well aware of that and does it matter? we are more Boston based patients, but does that really matter? Sturdy wasn't my choice is where they brought her. We went on putting her in the system she asked for her PCP again her doctor isn't in the system because she isn't part of the Sturdy. Then we waited a long time to see the doctor she didn't say much just ask why she was there she passed out at the vets and got super hot and dizzy , proceeded to tell us we will wait for the test results. never saw the doctor again The nurse cam after 3 hours and stated her lab work was normal here are your discharge papers. Is this how you treat patients?. Well in the future I will never walk into a Sturdy ER or any doctors associated with Sturdy our experience was awful. read more

The staff from the intake desk and security guards to all the hospital medical staff are kind and respectful. I think the people make Sturdy great! Cafe is very good as well. read more

Brought my wife to ER for abdominal pain she was having. Waiting in the waiting area after checkin for over 2 hours is unacceptable for a Dr to see my wife who was in severe pain. The process here is at a snails pace no urgency to patience needs. read more

My husband went in by ambulance and was seen within a few minutes of getting there. Ended up being admitted with room within a reasonable amount of time. Everyone was pleasant and helpfull. read more

I've been coming to this hospital for decades. The staff is wonderful, you get your results quickly and they have awesome doctors. I had to stay for two days one year, and the ward staff for McAnn was just wonderful. The teams they have clearly care and are passionate for keeping people healthy and it shows every time I've gone in for a diabetes follow up, or MRI/CT scan. Good news or bad, they still stand with you, and if they need to refer others to somewhere else, it's okay, because they know you need something specific. Local hospitals are great, but Sturdy is a gem. They're getting a new Dana Farber cancer center too, so partnering with them, it's just a total win/win. Hopefully I'll never need that part, but if I do, I know I don't need to travel to Foxboro, or Boston to get the same standards. read more

Recently my Sturdy Dr (Dr K died), she was great, and we miss her. I was assigned a new Dr in Plainville Sturdy. I am now told that my prescriptions can't be renewed, and I can't see a new Dr until May. Called the office and was told to try to get my prescriptions from another Dr. Receptionest was nice and friendly, and didn't like the triage nurse telling me to find another dr. I was just diagnosed (by Dr K) with a 4.4cm aeoretic aneurysm, and need my meds (which I told them). After 5 years with Sturdy, I'll see if anyone provides better service... read more

There protocol is like no other. The minute you are triaged they are ordering tests related to your problem. Its a very efficient system. The staff are friendly and caring. The nurses actually seem to like their job (not the norm as I work in hospitals). They have really stepped up there game. Keep up with the quality care!! read more

Sturdy Hospital staff beat and killed my mother. https://www.change.org/JusticeforCarolSmith She said NO to an MRI and they beat her, then let her sit there dying for 2hrs with an active brain bleed without calling family, then they held her 8 HOURS in ICU refusing to get her to a trauma hospital. Dr. Kim called me out of her room and sent staff in that overdosed her on haldol and fentanyl while my daughter was beside her. Dr. Evans wanted me to let her die and not save her, falsified medical records and kept her long enough until it was too late to save her. Justice for Carol Smith Change dot org read more

Was brought in by ambulance on a Sunday night this past week with severe vomiting and dry heaves symptoms similar to when I had my heart attack two years ago, but the ambulance brought me to sturdy because it was the closest. I have so many mixed feelings because some of the nurses were exceptional, wonderful care however I experience really bad care from some nurses as well. I was in the hospital for three days. Diagnosed me with gastritis and sent me home with no medications. Nothing I had to return back to the ER that same night by ambulance for the same symptoms. The ER doctor was pompous and asked me if I need to go to rehab. It's like what the hell was that supposed to mean? I am still so bothered by his comment and wanna know what the hell he was talking about what made him think I needed rehab and I was there for vomiting. The nurse I had was ignorant when they checked me into my room. There is so much more I would like to say, but won't I will never step foot in this hospital again. read more

Recently I was referred to Sturdy Imaging and had a wonderful technician who handled my care and explained the test I was having very thoroughly. She made my procedure a very positive experience. My not so pleasant experience is with the method being used by Sturdy and other medical facilities to sign forms. Why on earth are we expected to finger sign a device touched by dozens of other patients, many who may already be ill? Not to mention cold and flu season and the constantly mutating Covid virus. This tells me that my health is of less concern than some possible cost cutting measure. And no, I watch closely and these device are not disinfected before being handed to me. read more

My brother has been in and out of sturdy Memorial hospital since October. He is receiving the best care. Drs and nurses are so attentive and keep you abreast of what is going on with his care. They have contacted Boston Hospitals to see if they have any treatment other than what they are doing. He has COPD, and his lungs are not healthy. Pulmonary care, lots of anxiety which has improved with changes in meds. I cannot saw enough about the care given here!! Thank you to the drs and nurses from his family! read more

Great ER staff, floor staff unprofessional and apparently think that patients are in jail when admitted to the hospital, (I work in one) first I was told "you can't go outside" then I was told if you go out you can't come back unless you check back into the emergency department, again I work in a hospital, I'm waiting on the call back. I can name 4 other hospitals in the city that this would have never happened at because I have been admitted to other hospitals. You should have heard the disrespectful charge nurse coming to tell me the same ignorant thing, as if I needed her to tell me again as I'm putting on my bra and the curtains open. Will be back with names as soon as the patient portal is activated. read more

I always hated going there cuz my son Bobby was pronounced there so everytime I went in I would get the worse anxiety attacks I even gave up my Dr cuz I hated that hospital. But last week I went for a colonoscopy I called 3 hours before my procedure and a nurse answered she was I found out later was the boss and I didn't know she was one of the nicest nurses I have ever spoke to she made me feel so comfortable coming in omg I have no problem going again I wrote on a card to choice the best nurse before I was even taken in I wrote all about her and how she made me feel I will go back in a min read more

Sturdy Memorial Hospital - Hospitals Near Me - Attleboro, Massachusetts

If I could give negative stars....absolutely horrific. Went in with critically low hemoglobin, so was struggling and scared. Nurses dug through my bags, took anything that resembled medication- did not make a list, did not count anything, assured me the pharmacy just had to verify then I would have access to it all. I have extensive allergies, and cannot take Just anything. For 3 days I asked repeatedly for simethicone. Not only did I never get it - when I was discharged, I never got it back. I'm home after an endoscopy looking for it in the bag they gave me, and nothing. They took other meds out of the container I had them in and blamed me for not knowing exactly how many of each medication I had when I got there...not the nurses who took my belongings without warning and without going through them with me first. (this was then lied about on my discharge notes) The drs did not know which way was up when I was in there- one was writing discharge orders while another is telling me my condition is critical and I can't leave without an infusion and then an endoscopy to try and get to the root of the problem so that I'm not in worse shape in a week. Nurses were condescending, rude, abrasive - on top of the disappearing medications. And doctors, other than 1 or 2, were entirely incompetent. Stay far far away. If I were across the street and my child needed a hospital I would medflight her to Boston before stepping foot in their doors. read more

Went to Sturdy for eye operation. THE HOSPITAL LOST MY GLASSES. And its a holiday weekend. Turns out , I don't need glasses to see. read more

First let me say that 1 star is way too much. We were told visiting hours were 1-3 and 5-7. Drove from Wareham to visit father in law, were stopped at the door and told visiting is 11-1 and 5-7, no exceptions. Rules changed. And only one person can visit per day, no switching off, only one. Let me just say this policy is ludicrous. They are not saving anyone by keeping loved ones from their families. Especially when they are sick. read more

ED staff are outstanding with patients and the care they provide. From security to secretaries, techs to nurses and doctors.... They are always on their game. read more

I entered this hospital seeking medical care for chest pain. I was tortured by a nurse and I let her know I felt uncomfortable with her nursing care. She laughed at me and tried to put me in a psychotic room within the ER. My boyfriend told me we're leaving and going to another hospital. The guards tried to stop me from leaving and put bruises on my arms. I was not aggressive at all, I think it was the nurse's fault she concealed her name with stickers which is illegal it's our right to know who you are as you're dealing with my health. Under the Massachusetts law it explains and I am flabbergasted sturdy memorial doesn't comply with this law. Thank you Miriam hospital I was omitted and was cared for again thank you so much Miriam!!! read more

We ended up at Sturdy after a freak bacterial infection called ocular cellulitis. Honestly every nurse, aide and staff member that we met were so caring and helpful. We were admitted from the ER to a room and the nurse on duty was OUTSTANDING! Doug McCann deserves a gold medal. He went above and beyond on the care that he provided. Very pleasant, knowledgeable and personable. There was also a CNA, Hira N., she was also excellent. We cannot say enough good things about the team here at Sturdy. read more

If it wasn't for their itvwasnt for this ambulance drive..marked as a code 3. I got nothing attention. No nothing!!! I'm in so much pain form head to toes. No one checked on me just left me in the hall,from 9:30 till now..5:40am read more

Sturdy Memorial Hospital - Hospitals Near Me - Attleboro, Massachusetts

I wanted to say what a beautiful and relaxing day with my having my surgery day the people were awesome. Dr Roodhouse was so good . Very good bed side manners . And my nurse was so good she took care of everyone of my needs . March 31 2023 at 10 am I want to thank everyone for a job well done read more

My oldest son, was admitted as inpatient (Balfour unit) recently for detox treatment for 5 days. The nursing staff and his support team were caring and first rate throughout his stay. He felt that they really cared about his wellbeing unlike other clinical settings that he has been exposed to. He is doing well in recovery and has stressed that the positive reinforcement he received from the hospital staff has inspired him to make better choices. Thank you and keep up the good work! read more

One of my family members had an issue. I reached out to Public relations via the web page on 1/28 1/31 and finally again on 2/5 still not have been contact by them concerning my issue. I attempted to refrain from public comments but I fear this is the only way to get their attention. This doesn't reflect my opinion on the care received but more a disconnect from the community . read more