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    Stump UnderTaker

    5.0 (1 review)
    Closed 8:00 am - 6:00 pm

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    Response quality

    Excellent

    Services - Stump UnderTaker

    Tree care services

    Tree stump removal

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    11 months ago

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    PNW Tree Services Firewood & Excavation

    PNW Tree Services Firewood & Excavation

    (4 reviews)

    I called the PNW tree services on a Tuesday Jon got back to me by the next day Wednesday, and had…read morequote for tree removal services that evening. The appointment was schedule for Friday of the next week. The workers arrived on time, completed the work: tree removal and the stump grinding . WOW they did a great job.

    I placed an order on the website and didn't hear anything from them after a week. I called to check…read morethe status and was told that the wood would be delivered on the following Monday. There was no delivery or communication from the company. I called again and was told that it would be delivered by Wednesday or the end of the week. There was no delivery or communication from the company. I called again and was told that it would be delivered on the following Monday. Once again there was no delivery or communication from the company. There were only excuses for not delivering. I was forced to cancel payment to the company for not delivering the product after about a month. The only time I spoke with them was when I called them. The next Wednesday I finally got a call from them telling that I would receive the two cords of wood on Wednesday. That they received information from the bank letting them know that I canceled payment. I didn't expect it, but the wood was delivered by a woman that told me she was a relative of the company owner. I canceled the payment cancellation. I received a distraught call telling me that they didn't get the payment and I should have been patient. That was ridiculous since I was nothing but patient. I never got upset. Anyway I contacted the bank and found that payment had been removed from my account. The bank told me that their financial institution was waiting for them to respond. I started stacking the wood and found a lot of small pieces. Of the two cords of wood I ordered there was just over one and a half cords of usable wood. The rest was kindling at best. After all of the hassle I got scammed. Beware of dealing with this company. The whole process has been more than a disappointment. What a disaster!!

    Stump UnderTaker - treeservices - Updated May 2026

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