I've been coming to this location for at least 4 years. It's always clean and the staff is always…read moreso friendly. I love that they send reminder texts when your appointment is coming up. I've been with Hannah for the last 2 years and honestly she's the best! My Brazilian wax takes less than 9 minutes and she has always made me feel comfortable. Highly recommend!

I always get my eyebrows done here and love it, however I got them done today and they are…read morehorrible. It was just a cleanup and she changed the shape of the right eyebrow making it shorter than normal, and not cleaning underneath all the way, while she did clean underneath on the left. So my left is arched like normal, while the right is straight, wide, and ends at the corner of my eye while the left extends a pinky width past my eye. While Miarra was nice the quality was not up to par with what I have received before.

Wow this place is top notch, the real deal, BEST facial I've ever had!!! I have tried many…read moredifferent places in the Lakewood/Cle area and nothing compared to the facial I received here. Bailey is seriously amazing and spent time getting to know my skincare needs and she delivered. I love that they use all clean and organic products that smell soooo good!!! I felt like a new person when I left. My skin was glowing and felt so soft and clean. She helped let me know what product would be good to use on my face at home since I can't come in regularly for a facial. I will 100% be back for another facial with Bailey. If you are looking for a new skincare spa, look no further. Book the appointment. I promise you won't regret it. I would give them 10 stars if I could. :)

Custom Holistic Facial What a magical treatment. Thank you…read moreAmanda for this unforgettable experience

I've been looking for waxing services for a bit and finally decided to try Waxxpot. Makayla did an…read moreabsolutely amazing job on my eyebrows. She is very knowledgeable, patient, and does her job well. I couldn't be happier and will definitely be returning.

She is AMAZING Angelica is fantastic and knowledgeable at her job. Highly recommend going to her!!read more

My friend had been raving about her facials and ended up buying me a gift card and booking me an…read moreappointment. I am so grateful because it was unlike any "spa" experience I've ever had. They sell really nice products and work with you on recommendations if you can't afford all recommendations at one time. My only complaint is that it's extremely hard to get an appointment :)

I loved Flower Power!! I scheduled a "light makeup" appointment with Leia before my engagement…read morephotos, and she did an amazing job. I still felt like "me," just...more radiant! I do not live in Cleveland anymore, and I am always nervous about trying new places for hair/makeup/wax etc. But my experience was fantastic and I already scheduled with Leia again for makeup before my rehearsal dinner! She seems to really know her stuff, and (as others have mentioned) is a lovely person and so fun to chat with. Also worth noting that her shop is adorable and stocked with a variety of natural beauty products - I purchased a lip balm, tinted moisturizer and lip gloss before heading out. Highly recommend!

I was one of those people who was terrified to get a Brazilian. I was afraid of the pain as well as…read morethe notion of showing my most private areas to a stranger. Amanda made me so much more comfortable! She really makes you feel like it's no big deal (because it isn't, people get Brazilians all the time, but it's hard to convince yourself that it's gonna be okay when you've never tried, lol). It did hurt, I'm not gonna lie, but we were laughing in between my swearing. I got legs, underarms and Brazilian and I'm so happy with the results and that the process wasn't actually awkward at all because of Amanda! I'm sure the other girls here are also wonderful at what they do. The whole staff was super friendly and welcoming and I bought packages to save me some money on my future sugaring appointments. Thank you ladies!! I'm so happy on my quest to get waxed I discovered Sugar Bar instead.

This awesome review is looonnng overdue!!! This was my first…read moreexperience with sugaring. I prefer the Brazilian. Not only do they have an awesome sale every Halloween (or around that time) where you can save over 50% off when you purchase the bundles. The best part is that the services you buy that way never expire! I have only had one bad experience in the last 3-4 years, but that didn't affect my patronage. The vibe is classy and welcoming. Their lobby/reception area is always neat, and the cleanliness is abound. Thank you ladies!

I am posting this review a full year after my nails were ruined here 2 days before my wedding day…read more At the time, I was too distraught and busy with planning to take the time to write this review, but after a full year I still can't wrap my head around this experience and want to warn people away from this salon. I had heard great things about this salon! While I can't speak to the experience of getting your hair done here, I can speak to the nail experience and the lack of customer service following errors. My mom surprised me with a wonderful spa day 2 days before my wedding. I was so excited to spend the day with her. We had booked a mini facial, massage, and nails. The day was several hours long and a lunch was supposed to be included, but the day-of we find out that it's not and that our package had transferred from the previous salon/spa. So a lot of this experience is exacerbated by the fact that we were completely starving -- we got there around 9:30/10am and I didn't get home until 3pm, so not having a lunch was very unexpected. But I wanted to give them the benefit of the doubt and also understand that they were doing their best. The massage and facial were both fine. The really negative experience was my nails. Please look at these photos. These were taken as soon as I got home and is how I left the salon -- breaks and uneven nails and all. I've never in my life had a manicure so unbelievably and laughably bad, and the staff knew that these were my wedding nails. I did not ask for anything out of the ordinary -- just a standard gel mani with a French tip. Of course with my nails completely destroyed 2 days before my wedding, I left afterwards and had to fix them myself, because I couldn't get in anywhere else on such short notice and my weekend was obviously already pretty booked. Now, my mom gave her card info in advance for the package. Since it was already a pretty high stress situation and we had a lot of other planning details to attend to, my mom called a few days later after the wedding to tell them about the negative experience. Oh, I also forgot to mention that they charged us MORE than the originally agreed upon package price, despite not including lunch and completely botching my nails. So my mom calls and asks for at least a partial refund for my nails. They outright refuse. Please please please do NOT get your nails done here. Every nail tech I have shown these photos to has been completely aghast at how horrible these look. I could have done (and did end up having to do) better myself.

I recently moved to Cle from Cincy and this was my first salon I tired. I met a friend that works…read morehere and she is superb! Ask for Nga if you're looking for a new stylist. She took her time and made sure I was happy as she did my cut and color. The salon overall was fantastic, modern, and clean. Their staff was super friendly! Overall had a great experience and will be back.

UPDATED REVIEW FOR BRAZILIAN WAX (January 2023) -- Click below to read my previous review. Changing…read moremy review from 3/5 to 4/5 stars because customer service was better and the waxer, Candance, was very good. Since I haven't done other services here beside the Brazilian wax, a 4/5 overall review for this business is fair. BRAZILIAN WAX -- I visited for the first time in October 2021 for a full Brazilian wax. Much to my surprise, I came back again on 6 January 2023 for another full Brazilian Wax. This time around, I had Candance Haynes as the waxer. I preferred Candance over the person I had before (no offence) because Candance was a bit more thorough or attentive with the final cleanup process and she didn't leave any hot wax behind on my body. Overall, 5/5 stars for Candance doing such a great job on a full Brazilian Wax service. I highly recommend her especially if you hardly get this service done or if it is your first time. She doesn't accept male clients but there is another employee (Jessica I believe) who does take on male clients. I may come back for eyebrow threading in the future. I am used to getting those services done by South Asian women from India or Pakistan but I'm happy that Peach Fuzz offers this service. Thank you Candance for making this very uncomfortable Brazilian waxing experience comfortable and for being on time.

When it ask if I would recommend this business, I wish I could put a word worse than NO - CUSTOMER…read moreSERVICE WAS COMPLETELY HORRIBLE!!!!! I sat for over 30 minutes while staff walked back and forth not saying a WORD ..... first and LAST time here

This place is so cute! Everyone I encountered was friendly & Karen kicks ass at hair! Very happyread more

The girl at the front desk must have deleted the reviews she wrote when she discovered the girl…read morethat did my hair accidentally told me. Girl at the front desk was so rude, lied to me and was just terrible. The girl Katie, I don't remember her name, gave me a horrible hair cut, she must have just got out of hairdresser school. I paid $210 for one of the worst haircuts, colors and highlights and rudest of treatments, i have ever gotten. I had a wonderful haircut from Singapore went and did research on line to find a good hair dresser, I was hoping to spend the money to keep the great haircuts What a disappointment. I DO NOT RECOMMEND this salon...

2.5/5 overall rating. I was debating giving them a 2.5 and 3 stars but I decided on a 2.5 because…read morecustomer service is at least good. I visited over a year ago in April 2023 and this review is being written in May 2024. CUSTOMER SERVICE -- In my experience, they have good customer service. I called last minute and I was able to get an appointment. NAILS -- There are a variety of styles and colours to choose from - you can keep your natural nails or add acrylic (fake) nails. I got acrylic nails for the first time with a pink gel polish. My actual nail service was a little rushed towards the end because I noticed that after the staff member was done, my cuticles or the skin around my nails were not smooth. There was still little bits of dry skin that could be cut or peeled off. The nail technician, a woman, didn't remove some of my dry skin around my nails. Granted, I could have said something to her afterwards but after already spending over 1 hour there, it was getting late at night and I needed to go back to my apartment. It was obvious to me though that the nail technician would know how to finalise a nail service. For such an expensive nail service, it would have been nice if they paid more attention to the little details. My cuticles and some dead skin were not done correctly. In addition, when I went back 2+ months later to have the nails removed, which I believe is free or $10, I noticed that my actual nails were brittle/soft/weak. It took over 4 months for my nails to feel strong again. A friend told me that the method that they used to remove the acrylic nails may have put too much pressure of on my actual nails and damaged them. I'm never getting acrylic nails and gel polish again whether here at Liz Nails or elsewhere. It works for some people but not for me. Gel polish is extremely hard to remove by yourself and that's not a Liz Nails business issue. **** GOAL of 150 reviews in 2024 - 29/150 total reviews in 2024 - 679 total overall Yelp reviews - Reviewed on 17 May 2024

Been going there for probably about 15 years and every year it gets a little bit more shadier went…read moreand got a cat nail done today 2 hours and 15 minutes and still came out looking like no cat nail..$68 later and still not happy still tipped but will not be back

This marks my 4th time at this location and I love it!!! The estheticians are so nice and help you…read moredecide which facial would benefit you the best for your current situation and what you want to accomplish. At the end of my facial, they usually also give you advice on how to care for your skin, what order to use products, and how to keep maintaining your skin health. I have tried every facial (except the one for men) and all of them have benefited me! I think this is the perfect place to treat yourself without breaking the bank, it's always around $70-80 with tip and is always $50-150 cheaper than other facials I have seen around. I can't wait to be back to treat myself again!!

I came in and had my brows waxed, and brows & lashes tinted by Lauren S! I have very naturally…read morelight blonde hair and I am always hesitant to have my eyebrows died because it is hard to get the right shade (and I have had bad experiences in the past). Lauren knew exactly what shade to do and asked me every step of the way about the color choice and let me view it. We decided to put the tint on a little longer to make sure I loved the shade of my brows! She is so kind and cleanly with her services! With my Lashes, she didn't get ANY tiny in my eye and it was a pain free, relaxing experience! I have been to Oasis twice to keep up with my service and I will be back again to see Lauren! The space is also decorated so cute and modern. They have shelves with products as well! I definitely recommend booking a service here!