I had a fantastic experience here! The shop is convenient and easy to find with lots of parking,…read morewhich I love. The interior is clean, quiet, professional - a very nice atmosphere to be in. And Brandilyn Hanks is awesome!!! She is kind, she listens and she cares about what you want. She's the kind of hair stylist that - once you discover her, you want to keep her always and follow her if she moves shops!

I'm very disappointed with my experience at Sheer Shack. I went in with a clear request for…read morebalayage with pink tips in a light pink shade. Unfortunately, after five hours of experimenting with my hair, Brandilyn ultimately applied pink dye throughout my hair using only gloves. The result was not the balayage I requested, the color was significantly different from the light pink shade I had asked for, and the overall application looked streaky and unprofessional. I returned the following day in an attempt to have the color corrected. Unfortunately, I was left with bleached, orange/brassy roots, which was not an acceptable result--especially considering the service cost me $300 including the tip. What was even more disappointing was how the situation was handled afterward. I spent weeks going back and forth with the manager, Christina, before eventually receiving a partial refund. During our phone conversations, I found her communication to be dismissive and unnecessarily confrontational. I felt that my concerns were repeatedly minimized, and she initially questioned my account of what had happened. It was only after I provided time-stamped photographs documenting my hair immediately after the service that my concerns were taken more seriously. I understand that hair services can sometimes require adjustments, but I expect a professional salon to listen carefully to what a client requests, communicate clearly throughout the process, and take responsibility when the result falls significantly short of those expectations. Unfortunately, I did not feel that happened here. I'm sharing this review because the quality of the service and the way my concerns were handled afterward did not reflect the level of professionalism I expected for the price I paid.

Lovely space and very friendly owner . She really took her time and explained to me all of the…read morebenefits of the sugar waxing. I really loved it and will be going back for another appointment next week. She also was very conscientious regarding safety protocol. I felt extremely comfortable and safe in her inviting space.

I went for a facial recently. best facial and the most relaxing one that I've ever had. that's even…read morecompared with the big mouse resort in FL and one of the high end resorts here in Asheville. I didn't have to pay to park either! I have an incredibly hectic schedule so this was both a treat to myself and a splurge. it was well worth every dollar!!! I have booked another one!

I recently visited Zen Skincare for a waxing appointment. I found the studio online. I walked away…read morewith a wonderful experience from both the service I received and from my experience with Krystal. She is so warm, welcoming and professional. I highly recommend Zen Skincare!

Super friendly staff, quick, affordable. Parking right out front. Clean interior, I recommend going…read morehere for all beauty needs

I had my first 90 min facial with Kelleigh and it was a blissful experience! I was getting married…read more3 days after and this was such a nice treat, getting to turn my phone off and just relax. Kelleigh is wonderful - put me at ease and took such good care of my me and my skin.

If you are lucky enough to get in, count yourself lucky! Kelleigh is the master of an amazing…read morefacial , and if my time today showed anything, it's that she really cares about her clients. Amazing Kelleigh!

Deep tissue massage booked with Christhian. I will be scheduling future massages with him, without…read morequestion. Skilled, capable and tireless in his execution of this service. Thank you, Christhian. Also, the tea I was offered pre-treatment was soothing and delicious. I was informed that all their teas on offer are also for sale. Will need to drop in and get some. The body wash gel in the women's locker room smells divine - it lingered through the next morning and was refreshingly present during my morning workout. This was my first experience at Sensibilities Day Spa, although not my last. Thank you all.

This was my first time here and I will definitely be a repeat customer! I was able to call in and…read moreget a same-day massage appointment. Danielle was amazing in helping the knot in my shoulder. Next time will be a full day of pampering for sure!!

Best waxing experience EVER. And I've been getting waxed for the last 20 years. Kendra is…read moreabsolutely amazing. I've never had such a relaxing (yes, relaxing) thorough, wonderful experience. Kendra pays close attention to detail, and does amazing work. The spa is beautifully decorated, soothing music, and very private.

Spa Flourish is a wonderful addition to the Arden community, off Sweeten Creek Road, close to…read moreBiltmore Park and Biltmore Forest. The owner, Kendra Robinson is an excellent esthetician and a former employee of Sensibilities Day Spa, Biltmore Park. She was my personal esthetician during her employed at Sensibilities Day Spa. Due to her diverse knowledge and understanding of my skin care needs, I was elated to follow her, on her own personal adventure, with the opening of Spa Flourish. Kendra's decision to venture out was based on a personal desire to provide her clients a more personalized experience, in a relaxing and simplistic atmosphere. Spa Flourish offers a variety of services including skincare, nail services and waxing. Where you are in Asheville for business or you reside in the area, Spa Flourish is a wonderful choice for the perfect facial. Additionally, treat yourself to a spa manicure and pedicure. Kendra's knowledgeable, caring and kind personality will definitely ensure you feel completely relaxed and pampered.

I loved my massage with Red! She was quite skilled and used some massage techniques on my neck…read morethat were new to me, and very effective! She found all the knots and worked the tissue in a way that was the least painful way of relaxing the muscles I've experienced in a massage! It was pretty fantastic to walk away feeling just a tad bit taller and able to move more freely. I would certainly make another appointment here if I were to return to Asheville!

I had a fantastic brow and lip wax with Faith! Faith was gentle, precise, and made me feel totally…read morecomfortable. My brows are perfectly shaped and the lip wax was quick with minimal discomfort. Great service and great results!

BEST FACIAL EVER!…read more This review is for a facial, eyebrow wax, and brazilian wax. Making an appointment was super easy. Alyssa was friendly over the phone and very accommodating to my schedule; I booked an appointment for the following day. Located in Biltmore Village, in a cool, historic building, above Rezaz Cafe. There is a free parking lot adjacent to the building, so parking was a breeze. The spa is on the second floor in a bright room with a warm, cozy decor; made me feel right at home. Alyssa is the owner and esthetician. She really knows skin, inside and out. We chatted about what was going on with my skin and agreed on the 75 minute "Clarifying Facial." I've suffered with hormonal /cystic acne since my early teens. Having been under the mag-lamp of many estheticians, I have undergone a variety of facials and experienced all kinds of estheticians - the ones that don't say anything, the ones that chat the whole time, the ones that try to upsell you on products/services throughout, and the ones that just go through the motions without really being present. Alyssa doesn't fall into any of these categories ; she is super personable and accommodating to ensure that you have a wonderful experience. She read me well, and understood that I wanted a tranquil, relaxing experience - not to chat. Alyssa was focused throughout the duration of the treatment - even tailored the facial to fit my skins needs. When I asked about the products - some smelled so delicious that my mouth watered - she was extremely knowledgable , explaining the ingredients and benefits. Overall: extractions were gentle, yet effective, products smelled incredible, toasty slippers instantly warmed my feet, and the scalp massage was out of this world. Alyssa is an effective waxer. She thoughtfully shaped and cleaned my bold brows without overwaxing. I was super impressed with her Brazilian technique - quick, clean, and MUCH less painful than other waxes I've endured. Plus, she uses hard wax - major bonus. When I left, my face was glowing to the point where I didn't even need tinted moisturizer. The next day, my skin was transformed - calm, even, and dewy. Everyone complemented my brows. Brazilian = thumbs up. HIGHLY RECOMMENDED :)

Alyssa is an expert level aesthetician who is so clearly passionate about her work. Her care and…read moreconcern for her clients is so genuine and my skin looks amazing when she's done. I LOVE her skincare line Osmosis. Her space is in a cool historic building near Biltmore and her suite is calming and cozy. Since I don't live in Asheville I actually drive 4.5 hours to see her because no one near me even compares! If that's not a compliment to her magical skills I don't know what is.

Great place awesome people Sarah and Ashley were amazing ! Place is well located in the heart of…read moreAsheville downtown !

Absolutely the BEST facial! Beautiful space, careful attention to my issues and thoughtful extra…read moretouches. I'm always very pleased with the experience and the results. I highly recommend AVL Skincare.

I'm departing for a cruise in a few days so I got a full leg and Brazilian wax by Ester, who's new…read more& is a wonderful technician. My first service was 50% off! When I arrived for my first time and while checking in, the receptionist said in a stern tone that I could not be more than 5 mins late in the future. Good thing I arrived 10 mins early. It wasn't a very welcoming vibe, but I may return for a service in the future.

I purchased an eyebrow package and have been very pleased with the wax team . The same cannot be…read moresaid for the For each of my last three appointments, I have called on my way there to see if there was availability. No one picks up the phone and it goes to voicemail so I pulled in the parking lot. I could see the Front Desk individual chatting and laughing with one of the technicians. They need to learn what Customer Service is.