To be fair, there are some good things about this gym. Good location, the facilities are decent,…read morethe gym area is pretty decent, with good layout, decently equipped for its smaller size, and it has good lighting. Whats bad about it? Pretty much everything else. The service is terrible, the locker rooms are a bit cramped, the clientele is generally ok but the place has a few regular bad apples that are rude and have no concept of gym etiquette. The management also has no concept of maintenance, as broken equipment can remain on the gym floor for months before it is either fixed or replaced. The gym also misses a few basic little things that are standard for all gyms, such as dipping belts, amongst other things. Management also has a set of stupid pointless rules in place that are highly inconvenient. The price for an annual membership is very high considering the fact that the gym itself is in slow decay with poor service. The worst is that the gym as a whole could become great despite its small size, all it really needs is a modest investment, and proper management. Everyone that works there should get fired, and they should hire fresh new staff with a new perspective. The annual membership at the PEPS de l'Université Laval is less expensive than this place, and the PEPS is probably the best, most complete sports complex I have ever seen. The infrastructure at the PEPS is MASSIVE. The PSP Valcartier Sports Complex also has a MASSIVE infrastructure, and it too is also less expensive than this place for an annual membership, about half the price actually. I have payed much less for a membership at gyms that are far superior to this one.