In and out within 40 mins and they were ready for me by the time I arrived Alex did my haircut and…read moremade me feel comfortable and did an amazing job! I felt like my hair was falling flat and she was able to give me a little volume back and styled it for me. The overall atmosphere was also great, good customer service. Thank you so much!!!

I'm extremely disappointed. There's a big hole in my hair on the back of my head that's about four…read moreinches shorter than the rest of my hair. Now I'm m gonna cut off all my hair. I'm so upset.

Marla is the best! I've been looking for a new stylist and was so glad to have gotten my haircut…read morefrom her. Her recommendations were spot on and she was great to talk with. The appointment was easy to make online and she even called me a day before my appointment to get an idea of what I was looking for in my cut.

We've been in two times since our first visit. Both Holly and Jenny do great work with curly…read morehair--better than any curly cut I've ever had. I think the long wait of our first visit was a one time thing. And they do have drinks and snacks up front if there's a wait. The pricing is more than reasonable for the quality of the service. I'm glad to have found Altered Ego and my family will be regulars here.

I saw TN I love my haircut…read more 2 weeks later and it looks amazing. I was a bit skeptical at first. I get nervous letting a just anyone touch my hair (he's not just anyone). I came in kinda looking like a drowned rat. Meaning, my hair was wet dark and limp. My hair had been growing out for too long without a trim. TN was focused, amicable, and attentive. He kept my layers, which a lot of places could mess up. He started to do face framing bangs and I was like No! I like to keep the front long. He did some anyway, where I needed it, and followed direction to stop when I said No. And it turned into these cute wings around my face. While there, I kept twisting it, trying to get it to do its usual flounce, but it wouldn't go. I'm from California. He said he was, too. I think the Arizona dry air was making my hair dull. He told me to style it, like with product. I don't know what I'm doing. I brought my Kerastase Gloss Absolute products, bc I'd followed the Sephora sample directions. We didn't shampoo, so maybe I should try that next time. But idk, the shampoo area was kinda dirty. The place could be cleaner. Meanwhile, I just kept trying putting oil on it to make my hair move. I left feeling satisfied. Then later- wow- it's a really great haircut. Except now, with this haircut, I don't have to do anything to my hair. It just comes out nice. Everything lays perfectly. It's sexy hair. TN styled it right. I'd say for anyone in Arizona to YouTube what to do with your hair in the desert. As soon as my hair hit some humidity it looked gorgeous with this cut. It was so reasonably priced compared to my stylist- I want to go back

i don't think my hair was layered nearly enough. i requested vu because i saw a lot of reviews…read morerequesting him and he spent a decent amount of time on my hair, but i think he botched my bangs and didn't frame my face. looks nothing like the reference pic unfortunately

I had a 10am updo appointment scheduled for Friday, January 2nd for a wedding I was attending while…read morevisiting from out of town. I received an automated confirmation text two days prior, so I had no reason to believe there was an issue. When I arrived for my appointment, I found the salon permanently closed and the door locked. After some digging, I saw a Facebook post stating the business had closed, but relying solely on a Facebook post is not sufficient when the booking system is still active and sending confirmation texts. As an out-of-town client, there was no way for me to know my appointment was no longer valid. No call, no text, no cancellation notice. This was not a casual appointment -- it was for a wedding -- and the lack of communication forced me to scramble at the last minute. If a business is closing, booked clients should be proactively notified and all booking systems disabled. This situation could have been avoided with basic communication. Thankfully, I was able to find another salon last minute -- Primp and Blow Chandler -- who completely saved the day. Five stars to them for stepping in on short notice and doing an amazing job.

Morgan did a good job on my hair. Balayaged it and it was what I asked for. She was newer at the…read moretime and made me feel real comfortable. Super sweet and patient. I do recommend.

I came in with damaged hair from a recent balayage at another salon, and emily hooked me up with a…read morebeautiful cut and gloss! I have been feeling pretty down lately about my hair because it was so dry/damaged, and the color was not to my liking. I've thick, coarse, slight wavy, southeast asian hair and I've been going to 2 different salons - 1 for cuts and 1 for color. Emily cut off all the damaged ends and gave me a beautiful gloss that suit my black hair. The tone is beautiful and suit my olive/warm skin tone nicely. It is chef's kiss.

Today I had the pleasure of meeting Oret. She was so kind and professional, she did a great job…read morecoloring, styling and of course an excellent scalp massage. Thank you for making my hair look amazing!

Jessica is the best!!! I had years of bad highlights. Could never achieve my dream hair Color…read morewhich was super blonde [ I am naturally very dark brown). My hair was so bad it was turning gray green purple. Terrible!! But Jessica fixed it all in one visit. I am the blonde I always wanted to be and my hair is healthy!!! Thank you Jessica !! Kim W

Pro Tip: park in the building (on level 2 I believe but check when you make an appointment) and…read morethey can validate your parking. Wish I would've known that one, haha! Pro Tip 2: do not expect to get comfortable and relax because it's a small space with a lot going on so you're going to be asked to move-possibly a few times. So, I didn't have an appointment and I just called out of the blue as a new customer. I was lucky to get an appointment tonight and I was excited! When I arrived, the small space, with three chairs, were jammed packed. There was a woman sitting on the bench the entire time, a bench that could fit two people, but sat right in the middle. This person turned out to not even be a client but a friend. Like a roadie for a hairdresser? Kinda wacky given the lack of space, IMO. Meanwhile, clients had to sit in the hallway and the lobby while bleach and color sat on their heads. I too spent some time in the lobby. The place was REALLY busy, which could explain why there was hair all over the place. I hesitated to put my bag down because it was just kinda hairy everywhere and my bag picks up hair like a Roomba. I did find a spot but had to bring it with as I moved around so it didn't really matter that I had found it. The service was rushed but I don't mind moving around creation if it'll save me a hour or two in the chair. Most of the work was done by an awesome new assistant in the beginning. Jessica was very much involved though throughout the process. When Jessica brought me to the bowl to rinse, she sounded excited that the color looked better than when I walked in. And yes, it is better, but the root lines are still super visible given the really sharp starting point of the previously bleached strands. I paid her and tipped her but I'm slightly underwhelmed now that I'm in natural light. (The lighting in there is wayyyyyyyyyy different I think.) Unfortunately, I fly out of here tomorrow and won't have time to give her the opportunity to make it better for me. Then again, it isn't awful just kinda meh right now for a $70 (w/$10 Yelp coupon) treatment. Anyhoo, that's my piece and Jessica was really kind so and fast so I'd recommend her if you're looking for someone in the area!

Candice is amazing! My neglected, damaged hair looks 100% better after her magic.read more

Candice is the best colorist I have ever been to, hands down. I have long, thick, curly hair that…read morehad been color processed + stained with henna on my first visit with her. She was able to color correct and bring life back to my hair. I had a color correction and balayage that grew out beautifully for 8 months. She blends color expertly and adds dimension like no other. She is also a friendly, warm, and gentle lady. I'd recommend her to anyone :)

@Alicia, thank you for being so patient and attentive! You listened to my hair story since moving…read moreto AZ from MI, 7yrs ago. I really hadn't had a professional stylist since and you hit a home run! I briefly mentioned hating my color and you gave me a toner that I love. You cut my hair short as requested and it is exactly how I wanted it. I love the stacked bob in the back! My husband loves running his hands through my hair again. Thanks for that!

Kylee Johnson did an excellent job on my hair. It was dried out from the sun so she did a great job…read moreon the color and low lights. Then a relaxing shampoo and head massage!! She is very personable and friendly. She will make sure you are happy before you leave the salon. The salon is extremely nice. You even get a real glass of ice water.

I was recommended Thanh, a male barber at this salon, by my cousin who's been a loyal customer of…read morehis for YEARS! She texted him personally to make a Saturday afternoon appointment for me and sent pictures of the wolf-cut I desired. I arrived on time for my 2pm appointment and was greeted by Thanh and seated immediately. I showed him the pictures again. Then he asked me if I wanted to shampoo my hair, which I agreed to. Then we got straight to work. At the end of my cut, he made sure I liked the result, to which I asked for my bangs a bit shorted and he readily obliged. I paid $45 (excluding an additional tip) in cash, but I didn't inquire further if they also accept card or if there's an additional fee for paying by card. I looked around the salon for a menu of costs of services, which he said there wasn't one. No problem, I plan on coming back for haircuts only anyway which I know are $45! Otherwise, I'll text him personally asking for other services if I want them! All in all, I was in and out the door at 2:00 and 2:30 respectively, literally (I looked at the clock). I was so happy with my haircut, especially for the price AND quick in/out time. Thank you Thanh for your amazing work!!!

Honestly very disappointed in my haircut. I was initially enticed by the $45 price but it felt…read moreextremely rushed, mediocre, and hardly like the inspo photos I showed the stylist. I would rather go a salon that actually cares about their customer service and attention to detail at a higher cost - you're getting what you pay for, if not less. Firstly, my stylist was on her phone for a full 4 minutes in the middle of my 18-minute (fast? or rushed?) haircut without explanation; I would be more understanding if I were given a heads up about a personal emergency or something, but to simply step away from your client and text nonstop at the front desk without saying anything, is unacceptable. Secondly, I've never been to a salon where my hair was not washed prior to it being cut; until I came here. My hair was not even styled at the end (see photo of when I got home right after my appointment). Thirdly, it's the bare minimum to ask your customer if they like their haircut, or smile at the end. When I was paying at the front desk kiosk, my stylist went straight back to texting with the click clack of her fake nails on the phone screen. I stood at the desk for a good minute or so after payment was completed before she looked up, and quickly said "bye thank you". There were no other customers in the store except for the nail artist and her client in the shared salon space. I would NOT recommend this salon to any of my friends and advise you to get your haircut elsewhere if you care about professional service and a good haircut.

My hair was done by the immensely talented Kiki, who I was referred to my close friend. Her energy…read moreis so soothing and is an amazing conversationalist, the salon is also incredibly clean and chill. I've wanted this exact hair for idk how many years and now I can finally say Ive found the person who can make it happen, and very affordably too!!!

Paul, owner, was very helpful in suggesting a new blow dry and feather look for me. Originally…read morewanted curl look and tried this look. Recommend