I requested highlights. I stated that I loved what I got last time and wanted the same thing this time. She was obviously in a hurry to go on her weekend excursion with her husband and was in such a hurry that I ended up with some hideous ombre. I HATED IT. I explained to her that I was extremely disappointed. She became angry. She accused me of stating that I would report her to YELP. I never said that. I only stated that I have followers and that I have referred them to her, and I've always been a great customer. She brought up our conversation to all those in the salon as she was supposedly fixing my hair. She of course gave me more blonde but, she hadn't listened to me AT ALL. It wasn't just about the fact that she didn't give me enough blonde, but the highlights were an issue as I had NONE. ONCE AGAIN, she doesn't listen, I ended up with MORE ombre.. I feel sorry for those paying HER STINKING PRICES, getting her disgusting attitude, and getting whatever SHE wants you to have in your hair. read more