If you are looking for a realtor to find your perfect home in the Charlottesville area, look no…read morefurther than Deborah Rutter with Nest Realty, www.nestrealty.com. Deborah is the ultimate professional, with stellar communication skills, detailed knowledge of the region, with the ability to help even a novice home buyer learn about the process and shepherd one through to the final purchase. I was returning to Charlottesville for my retirement, after being away for nearly 25 years. Deborah provided a comprehensive overview of the entire area during several visits (at my request). Since I was downsizing and did not have a clear view of what I desired, Deborah showed me the full range of options, including everything from downtown apartments, new developments with townhouses and condos, free standing houses in older neighborhoods, as well as rural properties. She provided a wealth of information with countless details, serving as an exceptional tour guide in the process, which is exactly what I needed initially. Deborah was able to answer every question I posed and she was always a step ahead in anticipating the information that would be helpful to me in making decisions. She asked questions and got to know me well, and I came to have total confidence in her ability to help me find the best living arrangement for my age and situation, recently widowed. Deborah shared information about the Charlottesville realty market specifically, describing what was unique about the area, the ideal time frames for buying and selling, the pros and cons of given living situations, home owners associations, etc. In addition, she educated me, again at my request, about the home buying process in general and the developers, builders, and contractors in the area. With this information I felt better able to make competent decisions, armed with specifics, not simply general feelings. The saying, "knowledge is power" held true in that I felt more self-assured of my decisions with the specific information that Deborah provided. After each visit, I was armed with new knowledge that led me to have further follow-up questions that Deborah was invariably prepared to answer. After this comprehensive process, Deborah helped me determine exactly what I wanted from a home, and with that information, she found the perfect spot with all the features we had discussed at a price that was reasonable. As regards the contract and purchase process, Deborah again demonstrated that she is an expert. The steps involved were explained in detail in person, via phone calls, and emails that provided everything I needed to know. The home inspector she chose carried out a meticulous inspection in our presence and he used the process to explain all aspects of the home: structural, electrical, plumbing, etc., with Deborah asking pertinent questions to make sure I comprehended the entire process. Recommendations were made and Deborah assisted in making sure all necessary repairs were completed. She handled the entire negotiation process and we came to an agreeable price without delay. All necessary documents were sent promptly, and an on-time closing went without any issues. I will use Deborah Rutter again to sell my home in 4-6 years when I intend to move into a senior living community, and I look forward to working with her again at that time since she made the entire process flow smoothly.

Working with Deborah makes the home buying and selling process so much easier! She is knowledgeable…read moreand understands the market better than anyone else I have ever worked with. We have purchased two homes and sold one with Deborah at our side every step of the way. She's a fantastic communicator and extremely tech savvy. She came up with solutions for every bump in the road that came up. She continues to help us even after our transactions were complete by giving recommendations of service providers whenever things come up (she knows everyone!) I wouldn't recommend anyone else.

Pam Whorley was our realtor and was fantastic! She was…read moreraised in Charlottesville and knows pretty much everything about the area. She was extremely knowledgeable and helpful and patient about showing us many homes over a 4 weeks period. When we found the perfect home she helped make the closing as smooth as silk. Superb service from Pam and this agency.

Completely unprofessional. Agents are unrealistic and don't have a true grasp of the market. There…read moreare better agencies and realtors in the area.

I had the pleasure of working with Amy during the spring of 2016. I entered the home buying…read moreprocess knowing what I wanted, generally, in terms of environmental factors, but with no specific physical criteria in mind. I was not settled on a single family home versus a townhome, nor was I really married to any particular geographic region, architecture, style or type of neighborhood. I wanted to "see it all" which required Amy do to a bit of weeding and sorting on my dreams in order to figure out what I truly wanted and needed. Taking what little I offered her (which was not only ill defined but subject to change based up on mood, diet and a possible lack of sunlight), Amy worked diligently to get at my true drivers and, therefore what properties would be most appropriate for me. Some of this spade work required her to indulge my desire to look at some pretty far-flung properties, but Amy used this time to effectively educate me on what items would become important to my search, selection and, ultimately, my overall satisfaction. Amy took my feedback and began to deftly draw the funnel down towards properties that would be good potential fits for me. She took the time to really listen and engage with me in the process of finding what turned out to be a great home! Amy also worked tirelessly through the closing process, making sure I was well served and expertly represented right up to settlement. I love my new home and owe it all to Amy's great persistence, professionalism and dedication!

Took my phone call & offered great suggestions even though my inquiry was outside her wheelhouse…read more Many thanks, Amy!

We hired Kelley Brothers Construction to make repairs to the roofs of several of our rental…read moreproperties. They gave us a great price on the work performed as well as paying great attention to the little details of the job. They showed up as scheduled and completed the jobs as scheduled. They were available to answer all questions and address any concerns that we had throughout the time frame of the project. The jobs sites were cleaned on a daily basis, which was important considering we had tenants living in the units. Overall I would have to say they did an excellent job from beginning to end and I would highly recommend this company to anyone looking for great work at a fair price.

We wanted to save money by buying our first house without a real estate agent. We started the…read moreprocess not knowing exactly what it might entail. The one thing we knew for sure was that we needed to collect the best information possible, so we could be confident, patient, and smart about the decision making process. Ultimately, this would result in the best possible outcome for our family. Fortunately, early in the process we ran into one of the most impressive people in the housing industry: Wayne Kelley of Kelley Brother's Construction!!!! My wife and I were going to buy a house from my sister's friend. We thought the inside was really nice and the outside just needed a little work. We loved the house and really wanted to buy it. Wayne did a real contractors report instead of a regular inspection. He drove an hour and a half to inspect the house and could tell in 10 minutes the house had a lot of issues without even going inside. He was so honest, that when I got there he immediately told me not to buy the house. He showed and explained to me why we shouldn't buy it. He even taught me what to look for in the future and said I could take pictures on my phone that he could analyze with a computer program ahead of time. I couldn't believe how many things he found just on the outside that we didn't notice. Based on the information, we immediately decided to bail on the house!! Wayne understood how we felt about the situation and didn't even charge us for the inspection!! I was absolutely blown away by his honesty, integrity, and professionalism. I could have paid for a regular inspector, but most of them don't pay enough attention to detail. Wayne paid extra attention to all the details and went the extra mile to help us. Two days later, my wife found another house. This time my father and I looked at the house a lot more carefully. It was in pretty good shape, so we scheduled an inspection with Wayne again. This time he said the house was in great shape, it just needed a lot of little things fixed. Wayne even took the time to coach us on how to negotiate the offer and the inspection report. Based on his advice and detailed report, the sellers agreed to fix everything on the list without a problem at all!! Wayne helped us with every aspect of home buying from start to finish. Based on Wayne's expert advice, we bought our first house without an agent and saved a whole lot of money, time, and stress!! Wayne will give you the leverage you need to get the best deal possible for your family's future. Overall, Wayne was more interested in helping us as people and empowering us with the information we needed to make a smart decision, than he was the money. If it wasn't for Wayne Kelley, my wife and I would have lost tens of thousands of dollars!! Instead, we learned a lot, saved a ton of money, and got an awesome deal overall. Please feel free to contact Jeffery Close at 804 - 972 - 5013 to verify the authenticity of this reference, thank you.

We had almost zero experience with Charlottesville. Amy took the time to learn about our goals and…read moreshe helped us focus and rank our priorities. She also educated us regarding the current real estate situation and the use of technology. She helped us find the right house in the right neighborhood. Amy had an emergency situation and had to transfer the task of helping us with inspections and closing to Kelly. Kelly never missed a beat. She was very thorough and very knowledgeable. She gave us great confidence through the buying process that there would be no surprises. After the sale, Amy and Kelly have both stayed in contact and helped us get acquainted with Charlottesville. While we have been extremely impressed with their professionalism, we just have to mention they are both really nice people. It has been a true pleasure to work with Amy and Kelly.

5 stars for Marlo Allen, Associate Broker at Nest in Nelson County. She is highly skilled, a…read morefulltime practitioner, and always honest. Marlo has more integrity than most licensees in Nelson County. You can trust this person.

Sasha and her team have real estate down to a science! We had to sell quickly during COVID due to a…read morenew job promotion that required us to relocate. Sasha was able to sell our townhouse for top dollar at a time when other homes in our neighborhood were sitting on the market and selling below value. Her team took all necessary COVID precautions when showing the home, and we were under contract in a week! It's obvious that Sasha and her team know their stuff-they are courteous, communicative, and we received email updates explaining next steps at every juncture throughout the process. It was all a very seamless transaction in a time where things are shut down-can't recommend Sasha's team enough for those on the market to buy or sell!

My husband and I have bought and sold 3 homes in the last 8 years, with our current home near…read moreCharlottesville being our fourth purchase. Out of all the real estate agencies and agents we have worked with throughout the years, I would have the say Story House and our realtor, Kristin Sorokti, far exceeded them all. Our out-of-state transaction was nothing short of flawless and stress-free. From the moment I "met" Kristin on Zoom from 1,000 miles away, I knew I had selected the right agency to work with. The questions Kristin asked, the time she took to get to know my husband and I before we ever stepped a foot in the state, the welcome packets provide by Story House all helped me to feel at ease with a long distance transaction. Once I arrived in Virginia and began the purchase process, Kristin's market and local area knowledge, combined with her team's clear, step-by-step process emails, made this experience a dream. If you're looking for a professional, friendly, and enthusiastic team that will be with you every step of the way, I would 10000% recommend working with Story House.

We were lucky to be able to work with the Gaffney Saadut team and we wholeheartedly recommend them…read more Mike and Jessica truly are the best. We started working with them before living in the area, but they were able to show properties virtually when needed and keeping us up to date with availability and changes in the market. Mike's experience as a builder was so helpful and their knowledge of the local market was valuable for us since we came from out of the area. We saw a lot of different types of properties, they were always willing to show us whatever and wherever we wanted to go. Mike and Jessica went above and beyond making sure all went smoothly once we were under contract. They were always only a phone call away which we so appreciated. We now have found our Rocking Chair Home and we could not have done it without them.

Jessica and Mike were absolutely phenomenal, and we are so lucky to have worked with them! As first…read moretime home buyers, we were unsure of what to expect with the current market and how to go about purchasing a home. They were energetic, reassuring, knowledgeable and patient throughout the entire process. Could not have imagined doing this process without them!

We contacted Jim to help us buy our first home and the experience couldn't have been smoother! He…read moreanswered all our questions (and helped us ask the right ones) and helped put us at ease from start to finish. We were concerned about finding what we wanted within our price range but Jim helped us map out a realistic timeline and encouraged us to stay within our preferred budget for a period of time to see what we could find. Thank goodness we listened to him - he helped us find a house that is PERFECT and negotiated it to our exact goal price. We were using a VA loan and Jim was great about letting us know which houses we shouldn't even consider because they wouldn't meet the VA standard, and what exactly would need to be done at the house we were purchasing to get VA approval. He was spot on every time. Every person he recommended (the lender, the attorney, all the way to the inspection company) was beyond fabulous. Being first-time home buyers we were nervous about everything and they helped us through every step of the process. The lender told us that they wouldn't let us let anything fall through the cracks - and he was right! All in all, Jim made what could have been a stressful process blissfully stress-free. He was incredibly helpful and trustworthy. I highly recommend him to anyone interested in purchasing a home.

I have worked with Jim for several years and he is always professional and working to ensure his…read moreclients are well informed. He strives to always do right by his clients and have the process be as smooth as possible.