Music and Arts - Ellicott City, MD - Don't Patronize!!!…read more They Charge Your Credit Card with your Permission for future Classes And will not Reverse Charges. They keep your money and tell you, you have to use the classes in 30 days. When you want to register your complaint, Corporate's customer service will put you on hold until you hang up. I waited 8 minutes and 42 seconds before I said, forget it. Go to Bill's Music House instead.

So irritating that whenever I come to this store to make a purchase or simply to browse or practice…read morei'm met with a locked door, even though the store should be open according to the schedule posted on google and on the door. Someone needs to update the hours so I can stop wasting my time coming to this store just for my time to be wasted.

What ever happened to customer service? I called to see if I…read morecould make some changes for my sisters piano and drum lessons, where there seemed to be a little problem with the scheduling. The call didn't end so well because it felt like I was talking to a brick wall. Later on that day I had went in to drop my sister off for her drum lessons and saw Emily. I tried to resolve the issue with scheduling but she kept on going on and on about the phone conversation we had earlier, FOLLOWING me around the store yapping. I asked her kindly to "stop" but she said she needs to say was on her mind. The owner of the store was there and didn't even try to stop her from following me around.WTH!!!Later on she admits that she is pregnant. So am I! 5months to go! I don't see the correlation between her emotional sadistic issues, pregnancy and trying to re schedule an appointment . Word of advice Emily, go see a damn shrink instead blowing up on your customers.

Interesting to hear what the first reviewer, Lina K, had to say. For me at least, the workers there…read morewere very kind and professional. They did not seem to have any attitude at all towards me. I know a friend who takes lessons here and she seems happy and learning just fine. I went to this shop awhile ago to get some equipment for my guitar and the sales associate helped me find me the item within a second! It was amazing to see all these customers though because I will be honest; it is little hidden inside this little corner. It is behind the Starbucks so maybe that is why? yet overall, their store return policy on items and everything seem fair and great. I would recommend my friend to take lessons or rent from here just because they have rent-to-own it system.

wonderful instruction and structure known for establishing trust to know your notes.would recommend…read moreanyone to attend these lessons

Great company and atmosphere. Mifal is the place you want to be to explore your musical and…read moreartistic talent.

The music teacher was great. However, we thought we had only signed up for a few classes (it was my…read moredaughter's bday present). I wasn't notified that we had missed over ten and only found out we were still being billed by looking through my credit card statements. I would have expected to get a call from someone asking if my daughter was coming after missing two classes. Please establish ethical business practices and not rely on contract language to manage the B2C relationship.

Baltimore School of Music is awesome! My son has been taking guitar lessons with Mr. Ian and he's…read morebeen great. The location at Cross Keys is great for us as we can go right after school and the staff is very helpful.

I have been a Bannar customer for over 40 years, first with Harold Bannar, and now with his son…read moreScott ,who inherited the business when his father retired. Scott is knowledgable and trustworthy. He knows everything about pianos there is to know and is truthful when he imparts information. He has tuned my piano for decades and notifies me when it is time to tune again, a service that removes a tiny piece of my bundle of things to be remembered on a yearly basis. Scott is personable and I look forward to seeing him when he arrives. I recommend him without reservation!

I called Mr. Bannar on a Tuesday and was able to get him over to tune my baby grand piano that same…read moreweek on Thursday. He was excellent and explained what he was doing and why he was doing it. My piano was severely out tuned as it was taken apart and moved from two different location and wasn't tuned in years so he recommended it being tuned twice which he completed. I will continue to use him for as long as he continues to serve my area.

Jonathan managed to schedule my piano tuning within a few days, showed up at the announced time,…read moreand charged a competitive price that he had told me on the phone. Very friendly but discrete and focused on making the piano sound great. And it does sound great.

Jonathan has provided expert tuning on my kawai. He takes his time and does a great job.read more