I was getting a facial done and the lady left twice during my treatment to take a personal phone…read morecall. She also had her phone in her pocket making noise on low volume the entire time I was getting my facial. It was very unprofessional and not relaxing considering when you get a spa treatment done you don't want some random noise playing in your ear. step up the costumer service or you'll loose more business.

Once again I booked an appointment one evening , online. I got a call minutes after to confirm it…read more I requested Binal....who is so gentle and professional.

To say I was nervous going into my appointment would be an understatement. For as long as I can…read moreremember, I've been plagued by the family gift that my grandfather's side of the family so lovingly bestowed upon us - sebaceous cysts. Truthfully, there are much worse things to be taunted by, but these pesky, unsightly things made for less than favourable hair styling conditions. But after collecting an array of approximately 15 of them of various sizes, and getting over the humour found in the game of 'whose cyst is the largest' amongst my family (I'm the reigning champion), and awkward conversations with hair stylists who had all seemed to have that curious, perplexed look on their face when they saw them - I decided enough was enough and 3 of these puppies were coming out. My doctor referred me to Dr. vanVliet - I was initially a bit uneasy since two of her RateMD reviews pegged her as being callous; but I wanted to make my own judgement calls and boy were those reviews wrong. Her office is extremely inviting with great music in the background, calm colours and nice decor. Her staff is comprised of individuals whose utmost commitment is to quality, customer service. From Lynda the patient co-ordinator at the front desk; to Franca the RN, who was so kind and patient with my anxiety while preparing me for the procedure. To the hero of the show - Dr. vanVliet. She is personable, very knowledgeable and straight forward. There is absolutely nothing callous about her whatsoever. In fact, upon learning that I was nervous, she dropped a bit of a 'fun fact' into my lap that had me chuckling, immediately cutting (pun intended) any lingering anxiety I had into smithereens. I appreciated the fact that she was committed to educating me both before and during the procedure. Not only that, both her and Franca kept the conversation flowing in a way that by the time I realized they were distracting me to my benefit, two out of the three cysts were already removed. I will 100% be back here to remove the remainder of my collection of cysts and will strongly recommend her and her team to any of my family members who are ready to make the plunge and remove those pesky cysts. Thanks for giving me my head back, Dr. vanVliet!

I cannot disagree with Amanda P more. If I could give less stars than 1 I would. Aside from the…read moreVERY high fee, my experience was horrible. I was there to get the same type of cyst removed from my scalp. After "freezing" the area, she begin cutting into my scalp. The freezing had not fully set in, and even though I mentioned this and was in obvious pain, she continued. All I could do it seems was endure the pain, although I'm sure it didn't hurt her a bit! It took all of 5 minutes and I was done. After a week, I had the stitches removed. A few days later, the pain in the massive scar she left (the size of a nickle) increased and there was inflammation and bleeding. I went to my family doctor and he pulled a piece of stitching from inside my scalp over an inch long. She could offer a refund (which she didn't) and perform another operation for free and I would never go back nor recommend her services!

I had the organic hydrating facial. Irina the esthetician was excellent and extreme thorough. This…read morewas one of the best facials I have ever had and I will be booking one again in the future.

horrible, morgan at front desk is rude and unprofessional! she coughs on everything and talks bad…read moreabout the clients skin when they leave

My first visit ,Great experience with Naz!…read more Went in for facial hair removal , eye brow and facial spa. I, had lots of baby facial hair.Naz did an amazing job with patience and detail. Facial spa was very relaxing with excellent cleansing and massage. Naz showed her professionalism and love for the job, no rush at all. Clean, cozy place in a safe location--definitely recommend if looking for a great & safe home spa experience!

I am very satisfied with the facial spa service. I highly recommend it and will share my good…read moreexperience to my friends. The place is so nice, clean and comfy.

They remember my name! This is huge. It's such a nice touch. Also, they have a TV which plays…read moreshows like "Love is Blind". Never a show I would watch in my own time, but I look forward to watching it there when I go! The service is great I've have good experiences here. I recommend this place

I'm traveling for business and had an evening off so I decided to get my nails done. I just looked…read moreup nail salons nearby and decided to give APlus a call. They accommodated my schedule and got me in. Vivian did an excellent job on my full set of nails using dip powder. She was gentle on my soft nail beds and the finished edges are soft and subtle. She's fantastic. Thanks! Great experience.

Hi is Vanessa Bogue I went in today April 10 for my facial acne consult consultation. Susan and her…read moreteam were amazing. She spent the time to real get to know me and my concerns by asking questions about. They are very professional and care to get to know their clients and their needs. Susan makes her experiences personalized for the individual and I really appreciate it. They are very nice and welcoming I can't wait to start my journey with them, they are very trusting and I feel very safe to start this journey on my skin with them.

Back again for more treatment and I couldn't be anymore happier with the results…read more Thank you Susan for your hard work