Great store! The owner is super helpful. He replaced a single tuning key on my guitar on the spot…read more Everything is well priced, highly recommend.

I love this music store. They sold me my first guitar ( which is of the best quality) for only…read more200$. Very cheap and fair price for a high quality fender acoustic.

Why not a 5-star rating? Only because of slightly cramped quarters and one so-so experience with a…read moresales person. The short: One of the best places to shop for synthesizers and modulars in Montréal. The long: Luckily I knew exactly what I wanted and did not waste anyone's time (including my own) trying to get information out of the sales staff. Usually in music shops, recommendations are based on a person's own préférences and not necessarly for the actual product or what it is to be used for. Anyway my own experience has been generally pleasant, hassle-free, and had a great experience even when I had to return a deffective item. They also price matched an item I had found less expensive online (another Montréal-based store) but in general, they offer very competitive pricing. The only drawbacks I experienced were the cramped quarters which make keyboard/synth/device browsing a bit difficult, and once I asked questions to a gentleman in the smaller guitar-bass section and I got the impression of being judged due to my existing gear and looking for rare strings for a specific bass I own. Generally speaking, it's a great shop if you are a synth fan and made more pleasant if you know in advance what you are looking for.

not impressed at all. Get to the location to start my dj gig:missing power cable for speaker!!…read moreEnded up doing it with a single speaker which was hardly loud enough for the space. Awful as I specifically asked if everything worked fine before I left the rental office. I asked if they'd tried it before packing it into my vehicle. Never renting from them again. This is unacceptable.

A must stop ! Especially if you love guns or guitars!! How…read morethis amazing collection can be in the middle of nowhere is amazing.

Knowledgeable friendly and capable, I have purchased both musical instruments and firearms from…read morethis establishment..... top flight

I'm a newbie drummer that owns what I call a "FrankenKit" When I first walked into Steve's I felt a…read morebit overwhelmed and insecure because there seemed to be so many "real" musicians in the place and I didn't feel as though I belonged there. I was so relieved when I started explaining what I needed the staff listened - actually listened - and came up with really great solutions to the problems that I set before them. Their welcoming vibe also made it an enjoyable experience that I have had the pleasure of repeating on several occasions. I am loving my new gear and feel like I've made new friends. Awesome!

A friend recommended Steve's for my daughter first guitar. What an awesome first experience! JB was…read moreextremely patient, helpful, and totally made my daughter feel seen and welcome. We will definately be back and hope he's there to help us again!! Super happy new music artist over here!!

Excellent service, friendly owner, fair prices for amazing gear! Thank you Franco and Steve!read more

Great for large parties but if you are dining alone they ignore you. I guess the bigger your party,…read morethe bigger the tip.

Well, I had a nice welcome, was treated well, I was offered to try Deusemberg guitars ( not so…read moreoften that the sellers let you randomly try 2-3000$ even when they are told it is not for a quick buy... The took my old pedals on consignement, called me when they were sold and paid me the amount we had talked about. When I ordered my favorite strings, the ordere a whole box to meet my demand without me aking.. I could not ask fo a bettter experience so far after 4 years doing business with them Keep it up guys !

Atrocious customer service, utterly abysmal…read more I am a touring professional in the music business, and this is the closest store to my home for last minute supplies I invariably need before a tour starts. My first experience with music depot went like this: I needed something for a tour I was leaving on, that afternoon, and I had just moved to the neighborhood. I stopped into the empty store with a lone clerk that barely made the effort to glance at me when I entered, and not speaking french particularly well, I asked him, in french, if he spoke English, "Parlay Anglais?". he looked at me with what I can only describe as borderline disgust and said, with full condescension, "Francais". Ok, well, what I was after wasn't likely to have french translation on it's package, I asked anyway, and he shook his head. I thanked him and turned to leave, but as I reached the door, he said, without a hint of an accent, "That's a specialty product, you're not going to find it here in St-Jean, you'll have to go into Montreal." So, he was a dick JUST to be a dick. Not to mention that it was Zildjian Stick Wax. That is so not a specialty item. But hey, everyone has a bad day...Since then I've heard other bad stories, but still I've been back 2 or 3 more times, always looking for something specific, but never outrageously odd or rare, my last object being an LP cowbell. He doesn't stock LP, ok fine, but when I told him that I wasn't going to take what he had in stock because it wasn't LP, and I was told that I specifically needed it to be LP. His response was "You were told you need a cowbell...?" with a tone that said oh, well aren't you an idiot... No, I'm the drum tech for that fella there in the poster on your wall, but you wouldn't know that because instead of asking questions, you went straight to arrogance. "Unless you can tell me the exact model number it's like saying you just want a car..." Yeah, I'm also going to want to hit them...even the same model will sound different from one to the next.... I didn't say that, I just thanked him and left, knowing that I won't darken his door again. On my way out he told me, as he has every time I've been in, "Good luck...'. If every time I need something and it ends with you arrogantly telling me good luck.... aren't you the problem? Because I've found everything I needed, no luck involved. Just better stores with more helpful staff. DMusique is the better store in town, and if they don't have/can't order what you need, the trip into Montreal, or to Steve's in Greenfield Park is worth it. I had what I was looking for less than two hours later.

On my newly purchased K200 from Kawai, I feel grateful to be in business with a team of experts hat…read moredid all for the best experience ! Better that I could have had imagined! All at the touch of your hand and in as many details you could search!

We moved to Boston from Montreal, and were in the market for an upright piano. We visited shops all…read moreover in both countries, and ultimately chose to purchase from Max as he was the most honest and personable person we communicated with. He did not have a hard-sell, but rather gave us a lot of information and earnestly worked with us to find a great piano. Max works hard to ensure an easy purchasing experience and delivery process even smoothly delivering it across the border to our new home in the US. In addition, he is prompt with his communications and provides excellent after-sales support. I'm happy with our new piano, and will refer my friends there for their piano needs.

Absolutely the best professional woodwind and brass instrument dealer in the Montreal area,…read morepossibly the best in the province. Excellent selection of instruments and accessories. The staff is knowledgeable and helpful. It's a family owned business and the owners are part of the team. The repair technicians are first rate. For professionals and students this is the place that has what you need. If they don't have it they will order it for you. For brass and woodwinds, Twigg's has no equal.

We came here to buy my teenage daughter a trumpet as she was getting quite serious about playing in…read moreher school concert band. Music friends recommended this place to us. They have a huge selection of wind instruments at all price points ranging from some second hand ones for a few hundred dollars to ones that rivalled the price of a small car... There is also a small selection of other instruments like guitars, drum kits, and keyboards, but clearly brass and wood winds are their forte here. Service was wonderful, the sales lady took the time to bring out several models at various price points and explained the pros and cons of each. There wasn't really any attempt to upsell us on a higher end model. They have sound proof practice rooms and my daughter got to try out all the different models on her own. We left with a shiny new trumpet that was within our budget, very happy with the service and our purchase.

The perfect one stop shop for music needs!! The staff were incredibly knowledgeable and helpful,…read moreand they offer headphones to try all the keyboards, midi platforms, and equipment. They have a wide area of guitars, basses, ukeleles, and even mandolins! Half of the store is dedicated to pianos, and a great store clerk answered our many questions. The store is a lot of fun! Do highly recommend.

The most helpful, approachable, kind, and encouraging staff I've ever encountered at a musical…read moreinstrument store (a breath of fresh air from upstate New York). Jonathan in particular made the experience so lovely. And the prices are great for what I was looking for. 10/10 would recommend to anyone looking for a guitar!