My speakers were having problems. They said they could repair speakers generally but it would…read moretake 7 to 14 days to have the time to evaluate. After 10 days I called and they said it was an intermittent problem because of the wooden case but not fixable. I paid the $97 and went somewhere else. They evaluated as a tweeter failure that could be replaced. My issue... I think they do not have the experience to fix speakers but wanted the $97.

Dear Kaz and the whole team, I I sincerely thank you because…read moreyou have made someone happy. You did an admirable job on my Mastersound, and I'm very Appreciate and Thankful again to you and all the staff, you are a professional in audiophile repair and excellent in service pick-up and delivery after repair. Regards, T. Dung

Great Hi-Fi shop !!! Best advices and warmest welcome in…read moreMontréal. I bought here the perfect system for my needs. If your looking for a sound systemm, try Audio d'occasion.

From the owner: Since 1985, Audio d'occasion is the only specialized shop in Canada selling used and new hi-fi…read moreequipment.

Great Service. Awesome Product Selection. Excellent quality/ price ratio. My go-to audio…read moreshop...for the past 36 years! From seprates, speakers and accessories to high-quality portable audio, Layton has it all. Their staff is very knowledgeable and curteous. Most of all, they listen to your needs...and never try to over-sell you.

Layton Audio boasts an impressive range of top-of-the-line products. Very unique & some old school…read moreproducts. Whether you're an audiophile seeking the perfect sound system, a home theater enthusiast looking for immersive audio, or a casual listener wanting to upgrade your setup, Layton Audio has something for everyone. Their selection includes some of the best brands in the industry, access to the highest quality equipment available. Layton Audio is more than just a store; it's an experience. The combination of an extensive product range, expert staff, and a welcoming environment makes it a must-visit for anyone serious about audio. I highly recommend Layton Audio to anyone looking to elevate their audio experience. Whether you're making a significant investment in a new sound system or just browsing for ideas, you'll find that Layton Audio exceeds expectations in every way.

They lied to my face 3 times at the Audiofest Montreal show as a form of discrimination against me…read more The only booth out of all the booths of the show that did that to me. After their Revox North America guy gave a presentation about tape recorded music, claiming it provided better sound and claiming it included a singer talking to us as if it's real life, he then asked the audience if they wanted to listen to more music. All I did was compliment the sound of the KEF Blade speakers they played the tape on and ask for a sample with drums on it to be able to correctly judge those speakers as a drummer (I am a recorded drummer in multiple bands), and they treated me like I committed a crime! I asked every booth in the conference for that and they all treated me with respect and agreed to play music with drums in it, including booths with very expensive $60,000+ speakers (more expensive than the KEF Blade 1s). They first told me they didn't have any Jazz recordings with drums, which I understood, but then some guy in the room pointed out to me they had a tape with the White Stripes on it, who do have drums in their music. When I asked them to play it (I really just needed 1 minute), suddenly a different guy who was an Audiophile Experts dealer vetoed the revox guy who told us we could hear more music, and claimed he couldn't play the second tape because the next demo was in 15 minutes, which didn't make sense as I only needed 1 minute and all other booths at the show respectfully agreed to play more stuff when asked. I paid a ticket for the Audiofest show, so I have a right 100% to learn more about the speakers that I want to discover with more music. His veto action felt like personal discrimination. I told the revox guy that the Audiophile Experts dealer dude just made him look like a liar, so he told me to come back at 5pm to listen to that White Stripes tape (though he first laughed a weird disrespectful laugh, which was very unprofessional). I came back at 5pm, and when I reminded the revox guy of his promise to me, some 3rd Audiophile Experts dude lied again, telling me they couldn't play it even though they gave me their word, meaning they were literal liars acting like they're not real men of their words, yet crooks. I told them that's who they were with me as an objective 100% true fact, and then suddenly the revox guy yelled at me very rudely and asked me to be silent and enjoy the f ' ing music (his words) even though they treated me without respect by lying twice to me, without any sympathy for my mistreatment. I sat down waiting for the music to play, and suddenly the 1st Audiophile Experts dealer that lied the first time told me to leave. So, they lied for the 3rd time breaking the last word of the revox guy yet again. I told him the revox guy told me to stay. He discriminated against me as if I'm like a peasant lower-level person who doesn't deserve truthful respectful treatment or keeping their words with me, asking me to leave. Discrimination is never acceptable because it means this business rises at the expense of pushing people like me down, which is a form of theft. I call for the Canadian Government to close this business immediately, and close all other similar businesses if any exist. I call for the American Government to close the Revox North America unit that is based in Brooklyn, New York, immediately because their guy lied and treated me with discrimination as well. P.S. I don't trust anything the revox guy or Audiophile Experts guys said anymore about tape recordings. I think it's just a lie to cheat people of extra money when in fact digital recordings do get converted to analog just before they are played on speakers. Do not fall for revox products. They're garbage if they mistreat people like me to get ahead. All of those people who acted as if they're "important" are not important at all because the world is meritocracy and they lose merit if they don't keep their word and lie repeatedly.

Highly recommended. Very knowledgeable team and nice people to deal with. Thanks Renaud and Stacy.read more

Entered this shop fir the first time today and the owner was extremely impolite and unhelpful and…read morebasically chased me out of the store.

From the owner: Depuis plus de 40 ans vous êtes en contact avec des spécialistes qui prennent le temps d'écouter…read morevos besoins. Nos produits sont visibles et sélectionnes parmi les meilleurs.

I bought a tivoli radio from here and the sales guy was really great. He knew all the tech specs…read moreand gave me a deal as I bought the floor model. I called back 6 months later for a service question and he knew more than tivoli did. Great service!

Based on the advice I received from a salesperson following an explanation of my needs, I purchased…read morea YAMAHA Model YAS 109 front surround sound, sound bar from Environment Electronics in the Fall of 2019. It was subsequently installed by one of their technicians. The first issue we encountered was their double charging my VISA account for the purchase, the charges being made several months apart! They did not make it easy to have the double charge reversed although I gave them all the details they needed to affect the reversal. It took them much too long, putting unnecessary stress on me. As a senior couple, we were having difficulty hearing the voice clearly when watching regular TV programming. This model has a feature called "clear voice" as well as a feature called "surround sound". After months of use, we found that the "surround sound" feature overpowered the "clear voice" feature rendering it totally ineffective. However, we do not know if the "surround sound" feature can be disabled. We are now at the second issue. I thought it normal and practical to call the vendor, Environment, and seek help. So, this week I called on Wednesday, spoke to an employee, explained the problem, and was asked to leave a message and a service person would call me the next day. I repeated the process, with the same no results on the second day and then called again on the third day. Each day, a different employee at Environment answered my call. By the third call I was frustrated and agitated so, when the employee gave me the same "story" I was not as calm as on the previous days and left the same message. Not fifteen minutes later, I received a call back from a rude, irritated person who identified himself as Dave Smith who I knew to be the owner of Environment based on the fact that we had been cordial neighbours on the same street for over 30 years. I was shocked and appalled to be spoken to like that, chewed out and then to be told "and don't ever call back" and hanging up. Very mature and business like. Would you deal with such a store when there are so many others available in Montreal?

Just received my order from Addison Electronique. It arrived in perfect condition, pricing was…read moregreat and it was for name brand products that either I could not get locally at that price or were not available locally. Thanks very much!

I was at Addison, The staff are awesome, well most of them know what they are doing, others, yah…read moreyah that will work, NOT I was talking with the LED GUYS OMG they are so back in the 1980's I asked if they sold RGB-IC LED Lights, he shows me these LED lights from 1980 totally clueless. Hey guys looking for LED lights, then ONLY buy the NEWEST and best LED's Look for RGB-IC also known as RGBIC And now my fellow Anglos here is a tip when calling Addison when you call them at 514-376-1470 you will get a recording blah blah blah french THEN English HI YOU HAVE REACH...please press 9 for English,,,,from now on you will not hear any french prompts you go straight to voicemail...Please leave us a message someone will call you back, YAH RIGHT LIKE WHEN??? HERE'S THE TRICK Do not press 9 Stay on the phone now you will hear the girl name off all the store's department followed by the extension BLAH press 1 Blah press 2 But all FRENCH So what you pressed 4 or 5 who ever answers the phone probably you dialed the wrong department so-what the guy will re-direct you to the right one, most of them speak English Best of luck to my Fellow Anglos https://youtu.be/dGl1FYaqSnE