Very nice hotel in Katy close to the interstate and was close to where I needed to be for the baby…read moreshows of my friends. I wish they would have more options for food available which they only had coffee and water. Didn't see any snacks or a restaurant in the hotel. I will definitely stay there again if need to while I'm the area.

The rooms were clean, front desk staff friendly and efficient, and showers hot. You can't ask for…read moremuch more.

Stayed two nights here with a pet. It was a quiet stay but the room was big and clean. I always…read morelike to have plenty of towels and we only had three but made do. Breakfast was probably above average in quantity and selection. Coffee was good and staff was pleasant.

Without a doubt this is the poorest run Homewood Suite in the United States. The unpublished policy…read moreof the hotel management is that housekeeping is provided every other day, not daily. None of the towels or washcloths replaced, o new coffee pod, room not cleaned. No reduction in price for the lack of proper service. Stall is pleasant but not properly trained. No onsite manager available. Payment for the rooms was due upon checking but the charged my card around 8:00 am., yet check in is at 4:00 pm. Unconscionable! I paid over $1500 for the two night stay. Never again. Avoid the hotel at all cost. The rest of our group stayed at Fairfield Inn and did not have any of the issues we incurred. Definitely reevaluating by preference for Hilton vs Marriott.

Best hotel in THE best location! We were visiting from California and we absolutely loved this…read morehotel! It's in the same lot as the mall and Bass Pro Shops. We could see the mall and the Cheesecake Factory from our room. The hotel itself is clean and bug free. The service is great. We didn't stop for breakfast while we were there but it looked good. We did use the kitchen they provided in the room. It was extremely convenient. We would stay here again mostly because of the location and service!

We enjoyed our stay here. It's clean and modern and your standard of the mill Courtyard. The front…read moredesk seemed friendly and the establishment seemed clean. The workout gym was small but had everything you need even though the elliptical and treadmills didn't have a working TV and the TV inside didn't work. Otherwise, easy place to stay in Katy.

Undergoing renovations, super friendly staff and moderate pricing . Food is good, bar pricing is…read moretwice the normal rates...boarding ridiculous. Eat but don't drink any alcohol.

Clean and more than adequate lobby with a bar, but at $8 each, they are too proud of their beer…read more Also, breakfast is offered, but not included. If their grounds maintenance is typical of overall maintenance, who knows what equipment might break down. The parking lot trees are suffering from total lack of attention.

not expensive which is nice but the headboards are terrible I bust my head and if it wasn't from…read morethrowing my head back in laughter i probably would have cried retro but not in a cute way idk how to explain it

Stayed here on a road trip from Florida to Arizona. Check in was easy and efficient which was…read moregreat since it had been a long day. Upon getting to the room the first thing I noticed was the seal on the door. When I entered the room,it smelled so fresh. The bed was extremely comfortable too. My only complaint if you can call it one is there was a light bulb out. Breakfast in the morning was modified thanks to COVID and was pastries and cereal. Not sure why since all the restaurants were open. Overall I would stay here again.

Looks nice, but look closer! I stayed three nights. I never had housekeeping show up, the pool was…read moreclosed, the shower drain was clogged, the bedside light was not working, no hair dryer, no tv remote, no cable channels, food to purchased was very minimal and never restocked, free 24 hour coffee was warm or empty with only little 2 ounce cups and no stirrers, and after telling the front desk all this each day, most everything was ignored!

I checked into the hotel at 4:00 PM yesterday. At the time of check-in, I informed the front desk…read morestaff that I would be attending a family dinner and would not be using the room immediately. When I returned later that night, I noticed a strong odor in the room. I went to the front desk to request a room change. The staff member on duty informed me that I had only 12 hours to check out and stated she could not assist me. When I returned to the room to collect my belongings, I discovered visible black mold. I immediately reported this to the front desk, but the staff member again refused to provide me with a different room. After waiting approximately 20 to 30 minutes, I asked again about a resolution. The staff member responded with attitude and presented me with only two options: to leave the hotel or remain in the same room. When I requested to speak with a manager, she claimed to be the manager. Shortly afterward--within five minutes--she proceeded to remove us from the hotel entirely.

This is a wonderful hotel. I will definitely be staying here again. The staff is amazing. The place…read moreis clean. They're very friendly everyone from your check-in to your housekeeper to the maintenance man. Everybody is amazing here not to mention behind the hotel is a beautiful place to walk there's water and trees and a walkway. The breakfast here is amazing fresh omelette made to order you have a sheet that you fill out and you pick what you want in the omelette they also on the weekends have fresh pancakes made to order like I said this hotel is phenomenal. It is a great option if you're in the Katy area. Also it's right next to Costco very convenient because you have a kitchen in your room. I definitely got water bottles from there.

A nice hotel with good accommodations. Not the fanciest place ever but certainly still a nice…read moreplace. My room had a full kitchen, the bed was ok, the tv worked, and it was clean. Service was prompt and nice as well. Cost was a bit high I felt, but then again all hotels are getting that way these days.

I was a guest at the residence inn by Marriott hotel in tx…read moreThe apartment suit look pretty and comfortable like the web page description But the house keeping services that he Hotel offers should be better . The hotel offer refresh service every other day start on the 3" day of your stay. full services on the 6 " day of your stay. The next day of my stay the lady cleans I talk with her occasionally and I ask for a brum for my cats if the rooms needs and emergency refresh but the house keeping lady never returned. I went down stairs and ask for my bill and the receptionist told me that we will receive the bill the day of the check out. And when I ask for the cleaning services she just told me that she can gave me the towels instead of send the lady' to clean. I walk through the hall and all the garbage bags were out the door This was awful and unpleasant for me. The lady went to the room and just bring the towels and took the garbage that I already collected. The lady has a bad attitude and didn't do the job that she had chosen with contesy or like a profesional cleanner. I suggest the owner to training all the lady's and talk with the supervisor for this matter. I understand or think that we have the option to reject the keeping lady inside the room to do her job but in my case this lady disappeared and I really need to have my room organized and clean I do like that the toilet wasn't clean for the days i stay at the hotel and I have to ask for all the cleaning supplies I needed for replenished. Outside the door the hotel eventougth looks quiet and beay but the journey at the rest inn was not pleasant for me at this particularly location. Rooms dirty keeping ladys actitud wrong Receptionist unkind Thanks for reading

The hotel is nice, clean and I always choose Marriott on business travel. This is my first time in…read moreHouston and there are plenty of food options nearby, a mall next door, and close to the freeway. I also wanted to thank Chloe for being really helpful and going out of their way to help me when I wasn't feeling well. Shoutout to you!

We recently stayed here while visiting our son and daughter-in-law in Katy. I'm not sure why the…read morereviews were so low. The hotel is immaculately clean. The front desk was extremely kind and efficient in getting us checked in and making sure we had the rooms we wanted. We were traveling with another party so she put the rooms right next to each other, which was so nice of her. I got a price for one bedroom with two queen beds for $114 from Hotels.com. The hotel could only offer $120 with tax. I would definitely stay here again. The parking lot is very bright and well lit to prevent break-ins. My only negative is that they charge $14 for breakfast. Breakfast should be included with your stay at Holiday Inn and similar hotels in my opinion.

We got a room with two queens and on the surface it looked clean and tidy. We stayed 3 nights…read more After the first night I asked the maid to refresh the room and get extra towels and they never did. I also asked for a late checkout and was rushed out by two employees prior to the late checkout. The daytime staff was not very friendly. They didn't greet us or offer to help, and when approached, they acted too busy to help. The evening staff was more friendly and helpful. Our room included the breakfast buffet but normally it was $14. The food was mediocre and overcooked. Finally, the floors were very dirty in all parts of the hotel. The room had crumbs by the bed, the elevator was dirty and had liquid spots on the floor for all 3 days, the lobby and halls were super dirty and dusty. Overall this hotel is dirty and unwelcoming.

We stayed at this hotel for three separate nights in December. The location is very convenient,…read moreright off I-10, which made getting around easy. There's even a Popeyes within walking distance, which was a nice bonus if you like fried chicken! This is a smaller property with only 69 rooms, so upgrades are understandably limited, even as a Diamond member. That said, it wasn't an issue for us. The hotel is advertised as recently renovated, and while there were a few minor issues here and there, nothing impacted our stay in any negative way. Most team members were friendly except one at the front desk. Typical Hampton Inn breakfast. Overall, it was a convenient place to stay, and it met our needs well for this trip.

Spent one night here on our cross Country bike trip from Florida to New Mexico. This place was…read morestrategically chosen so that in the morning when we left (heading west on I-10) we would already be on the west side of Houston and hence avoid those dreaded downtown traffic jams. Anyhow Hampton lived up to its name by providing clean, quite, and comfortable accommodations. I slept like a baby, ... and in the morning we were good to go for another scenic 600+ miles! No complaints, friendly front counter at check in, and reasonably priced.