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    Studio 500

    1.0 (1 review)
    Closed 10:00 am - 4:00 pm

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    6 years ago

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    Michaels - Halloween has arrived at Michaels!

    Michaels

    (31 reviews)

    $$

    So this review is more for the customer service I received when I placed an online order, but also…read moreabout this store itself. I've always really liked Michael's. I feel that they have a nice selection and their prices used to be very reasonable. I opened a credit card with them because they send out a lot of coupons. But my recent experience with them was really horrible. I decided on December 7, and then I wanted to order one of the Grinch 6 foot Christmas trees. I wanted to surprise my boyfriend because I tell him he's always crabby and call him the Grinch lol they assured me it would be here between December 12 the latest the 14th. Well, the 12th came and went same for the 13th and 14th, so I reached out to them and I was told that my order was shipped, but apparently they didn't know where it was. It was put somewhere in the warehouse and nobody knew where it was and no one reached out to me I had to bombard them with emails and social media posts and then suddenly I just get an email saying I'll have it by this Saturday. Sorry, but that's kind of unacceptable that's only five days before Christmas what's the point? I really do try not to complain about petty things, but I just lost my mom in May and I'm having a hard time with the holidays as it is and it just really let me down that I try to do something that would make myself and my love smile, and this company just didn't even care about my order, but the funny part was they actually did ship me all the ornaments, but not the tree. Does that make any sense? As for the store itself, I do think the employees there are nice. I've never had an issue with them. The woman that helped me there the other day when I was trying to figure this out was wonderful. I should've gotten her name. She's a blonde woman middle-aged if there's a manager reading this, she was great, but I don't like about the store. Is it almost as a warehouse feel and the selection is pretty blah. Unless you make jewelry, they do have amazing choices for that. I don't mean to rant I know it's Christmas, but I really was looking forward to having this tree to surprise him. I guess at the end of the day I should just be grateful that I have a home and a Christmas tree on the way. We do already have one up, but I just wanted this extra one.

    My friend and I were here Sunday to buy materials for projects. She's a teacher and often needs to…read morebuy supplies for her classroom. I was working on a homemade gift for someone. The Michaels in Wayne is a huge store with a lot of inventory. The store was organized and neat. This store has self-checkout here, as well. I recommend this Michaels.

    Studio 500 - framing - Updated May 2026

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