I was looking for a new hairdresser since moving back to Calgary and thought I had found it but…read morewhat I experienced was the opposite! It was right up there with the very worst experience I ever had. I went to have a hair cut on short hair, and highlights. I noted twice that I wanted when someone looks at me to experience blonde. I came out of there, apparently not having been heard, with dark hair a horrible color and not at all what I wanted. And the cut? Well it was a chop job, no notice taken when I stated that I had two crowns and cowlicks ( I would expect a stylist to take those into account but no). I said that I did not like the color and that it was too dark and she argued with me! Am I not the customer here? So I decided to contact the stylist for a color correction only to be told that it would be another $200 on top of the $300+ I already paid. Are you kidding me? And again arguing with me!!!!!!!!! This is my wallet and I am horribly dissatisfied with both the color and the cut. In my opinion people need to know what they are getting themselves into here! I will never ever darken their door again!

I've been the the refinery for 3 appointments since they opened and had fairly good services each…read moretime until recently. The stylists are quite good at what they do but the professionalism is lacking (starting service 15 mins past the appointment time, taking personal calls on their cell phones while performing services, and sometimes sharing really personal information). I often take the day off work and schedule my hair appointments first thing in the morning when the salon opens because the salon is so far from my house and it turns in to a day event. I'm fairly punctual and always arrive 5 mins before my appointment time. Each time I have come in for a service there is never anyone there before me and I have to wait in the hallway until a stylist shows up at 10:00 or 5 mins past. Not the worst thing, but a bit annoying. Today I booked an appointment for 10:00 am on Friday before a long weekend and the same thing happened again. No one was there. Another employee showed up a few minutes after 10:00 and let me in but explained she did not know where my stylist was. I waited in the salon for 20 minutes while the other employee tried to get a hold of my stylist and the owner. The owner finally called and said there was an emergency and the stylist would not be coming in. The employee started to cry and asked if I could come back later in the afternoon and unfortunately I was not able to because of other appointments I had scheduled. I left my name and number for the owner to call me when she got in and left the salon. 6 hours pass and still no call from the owner. I call back at this time and the owner answers. I explained that I was upset with how this morning went down and that I understand that emergencies come up but I was very inconvenienced by taking the day off, driving across the city and not being able to have my service done. I explained that I booked the day off to get the service done because I have family coming in from out of town for the holidays and then I leave for vacation on the next business day. The owner apologized but took a bit of a defensive tone and explained the stylist was in the hospital and there was nothing she could do to foresee this happening. I said I completely understand that and asked if there was anything the salon could do to compensate for my inconvenience. The owner said she can't offer me anything over the phone but could discuss the possibility of a free service next time I come in but it would have to be in the next day or two. I explained I had family coming in from out of town and was not available for an appointment until I return from my vacation in 2 weeks. The owner said she can't really do anything for me in that timeline and again that she has no control over an emergency. I felt a bit frustrated with the response from the owner as it felt really unprofessional and defensive. I completely understand that emergencies come up but I am expecting service to be done at my appointment and felt like an apology should have been made and the salon should have tried to accommodate my schedule to make up for the missed service. No other stylists were available at the time and I just had to leave. It's a really beautiful salon but I will not be returning after this experience.

This place is one of the best nail spas I have been to. Have continuously over the last 3 years or…read moreso visited them. Both Tina and Rita who I have had my manicures or pedicure are wonderful. Expect extravagant care and kindness with excellence. They carry many different brands of polish for unique edge. They also have a great frequent customer discount available.

Clarie Z. is an awesome massage therapist. Approachable, professional, excellent massage technique…read more Nice, clean, warm and comfortable setting. I appreciate their friendly customer services.

Hi there, I've been to the salon 3 times this year, and will…read morenot be returning. The cuts are good, but the staff wound up being very petty. The first two visits were with Cassie, who is their junior stylist. Sweet girl, good stylist, room to grow :) I had my third appointment scheduled with Cassie for Sat April 21st at 10 am. Due to a scheduling conflict (I was climbing the bow building downtown for charity), I had to reschedule to 1 pm. As she wasn't available, I said I would be happy to take an appointment with whomever was available. Cassie promptly called to say she had a 3:15 available, which just didn't work with the rest of my days schedule. Thought that was perfectly acceptable. When I came in at 1, I brightly smiled at Cassie and said hello. The response was abrupt, and she wouldn't look at me. The stylist that did my hair Chrissy, snapped at me while I was trying to explain what I wanted done. She continued to speak highly of Cassie while being a tad unpleasant throughout the appointment. Wow. All over a rescheduled appointment. I was going to go back to Cassie for further appointments as I thought well of her personally and professionally, but feel that your salon doesn't deserve my $60 every 4-6 weeks. Best of luck.

I went to this salon in a hair emergency. they made sure my needs were met while keeping my hair…read morehealthy. The workers there are super friendly, and have a genuine relationship with each of their customers. I was for a few hours so I saw quite a few people filter in and out and all of them were regulars. the atmosphere was so welcoming, and in the end my hair was exactly how I wanted, and felt even healthier than before. My hairdresser Cassie, was so nice to me and told me everything she was doing to fix my hair to make sure I was comfortable with it. She was so nice and it was definitely a breath of fresh air to go to such a nice salon where they care about you hair and it's needs.

My daughter went there to get her hair colored. Her hair color was nothing like what she asked…read morefor.Now my daughter is so upset.200 dollars gone down the drain.My daughter even showed a picture of her the color she wanted.Very disappointed.

The atmosphere of the place is 10/10 so aesthetic, even served some tea or or snacks. My stylist…read morewas so nice @hairbyshaylajade she gave me a hair cut with long layers and pretty curtain bangs, making my pintrist dreams come to life, costing less then 75$. This was my first hair salon vist and I left amazed by the work. Definitely recommend

I'm very happy with the results of my appointment with Nadia for Shellac (at Essential Hair and SPA…read moresalon on 90th Ave SW). It's my first ever experience when I felt wonderfully taken care of. Nadia is very professional, very precise, and gentle. I felt relaxed and comfortable throughout the whole appointment. Everything is clean and modern in Ilona's salon. The atmosphere was great. I was offered tea or coffee at the door. Nadia didn't rush at all. She took her time to finish every step smoothly and carefully. I highly recommend this place to anyone. The cost of my manicure was a bit higher than in any other place I've been previously, but on the other hand, it was much quicker service and less attention to details such as precise ( !) cutting of the cuticles, smoothing all skin around the nail...etc. Also, I have done my haircut here for many years, and my master hairdresser is Vicky. Fabulous lady.

Went for a Brazilian best place to get them they make you feel so comfortable 10/10 would recommendread more

I've been wanting to try this place out for some time now and I'm so happy that I finally made an…read moreappointment and went. The ladies that work here are amazing! I booked my appointment through their on-line system and it was beyond easy, got an email instantly and confirmed my appointment. I arrived to my appointment 10 mins early and this wasn't a problem at all. I was greeted as soon as i walked in the door and was told that Kelsey would be with me shortly. The only down side is that there is only 2 chairs in the waiting area and another customer decided she needed the other chair for her purse and coat. However I didn't need to sit down to wait because Kelsey was out to greet me. She took me back and got me set up for my pedicure. She was very professional and even when I told her that my feet are ridiculously ticklish she just smiled and said not a problem. This store is extremely clean, the staff are friendly and professional and to top it all off I got to keep the bottle of nail polish! So happy that this place is close to home so I don't have to make the trek downtown anymore. Can't wait to book another appointment with these great ladies!

We are heading on a cruise for Christmas and I did not want…read moreto burn so we figured we would try getting a base so we did not burn. I had no idea about tanning. Jeff was great and explained everything and made me feel comfortable. Jeff is extremely a knowledgeable and friendly And the prices were competitive. I highly recommend Beyond Bronze. JT

This place is truly awesome because of the high quality beds and super friendly staff. When my…read morehusband and I first stepped in for the "tour", I was hesitant of the sales pitch advertising that their beds provide a deeper and longer lasting tan. As a past Fabutan user, I found it hard to believe. However, after trying the place, I found that I did actually tan faster and my tan lasted about four to five weeks after stopping. Historically, I would get maybe two or three weeks out of my tan when using a Fabutan bed. Along with the better beds (which are larger than Fabutan and have face lamps) and clean environment, the owner is the nicest guy. He always takes the time to ask how we are doing and make small talk. In summary, try this place! Don't be afraid of the expensive point system as you will use FAR less time in the beds to achieve the same color. You won't regret it.

I can't recommend this clinic enough! The space is clean, calming, and very welcoming. I've been…read moreseeing Pam for Craniosacral massage, and she is absolutely excellent. I came in with persistent neck pain, and after a few sessions with her, I've experienced real relief. Pam is incredibly professional and knowledgeable. She always takes the time to explain what she's noticing and how it connects to other tissue in the body (it has been a fascinating journey.)This technique is unlike any other massage therapy I've had before--much more gentle, but surprisingly powerful. It's been far more effective than traditional RMT approaches I've tried in the past. If you're dealing with chronic tension or pain I highly recommend giving Craniosacral therapy with Pam a try!

This clinic is amazing! From the welcoming slippers waiting for you the moment you arrive, to the…read morefriendly smiling faces saying goodbye on your way out the door. Everyone here treats you like family (but better!). I had a massage with Cindy yesterday and she was fantastic. Got out the knots that have been bothering me for weeks. Then a rejuvenating facial with Renee that was so uplifting, yet relaxing, that I wanted to stay forever. I had the Tempsure treatment and Clearlift procedure done. Renee instantly puts her clients at ease, explaining the process as she goes along. The soothing music, warm blankets and gentle hands that massage your face and neck release you into a Zen-like state before the treatment even begins. If you want to feel truly cared for, book yourself in at Relaxing Wellness, or give the gift of tranquility and send a friend or loved one for a treatment. Highly recommended...once you try this place, you will be a client for life!