The husband and wife team that run this location are awesome. Very friendly and super helpful…read more Went out of their way to help us coordinate our move. We rented a truck with a vehicle tow which meant we had to pack the furniture in first and then attach the tow. However, we weren't ready to leave immediately and they helped us arrange it so that we could pick up the truck later (it would have been impossible to park or even drive on a small residential street). Helped out a lot. They took the time to answer all our questions and were very courteous. Thank you for a great experience!

If there is an attorney out there that would Like to take me…read moreon as a client to sue this establishment for false advertising, please message me. Your website offers an extra fee to not use a credit card. Psych! Not the case it's 10 PM and I am Stranded at the airport because guess what they require a credit card. Which at no point does it warn you. In fact it actually asked for my credit card information online and secured the reservation. Once arriving to pick up they said, we need a credit card? WTAF!?!

I love everything about these guys. Their whole business model is geared towards real people,…read moreliving real lives. Their hours of operation are excellent and the fact that they have a 24 hour drop off is amazing. I tried to rent a car from both Hertz and enterprise, but they both close before 2 PM on a Saturday and they aren't open on Sundays so that means you have to keep it for an extra day, even if you don't need it. Total scam. These guys are open seven days a week with normal business hours and you can drop it off anytime. Super friendly and easy to work with. My car was definitely used and it wasn't the newest model of anything but you know what? It worked just fine.

"BUYER BEWARE" This place was still semi ok not long ago but…read morenow it's just a bunch of "hoodlums" trying to getcha! And the RED FLAGS start right at their website where it says if you fill out info it will give you a price. It used to, but not any more. You still submit the request thinking that they will then reply with a quote...they DONT! I think their aim is that you show up in person the day you NEED the car, so that they can have you exactly where they want you. And so, if their website says it's all inclusive (insurance, liability, taxes) then when you're in person, why do they give you one price and then a Higher one "if you need insurance"???? Oh and btw...if your credit card protects rentals, they object to that and by "they" i mean literal, cause the other co-workers chime in, as if one vulture isn't enough. Last time I rented, the engine light did come on the car, so when they were reasonable and semi-decent it mightve been ok putting up with car issues but now, that they stuck, I will not be bothering with them at all!!

I am SO thankful to Tara and the entire team at this location of Enterprise. We were in an accident…read moreand rented a car here through insurance. We had lots of random issues (none of which were their fault), from availability to billing, but they stayed on top of everything and made sure that we were always properly covered. They went above and beyond, and made a stressful time so much easier. Honestly, I'm shocked to be leaving a good review for a car rental place, but this spot deserves it.

I just rented from this location for the first time. I'll go back because of Noah's excellent…read morecustomer service! Thank you, Noah.

I had reserved a convertible for our San Diego trip and chose Alamo, and it ended up being a good…read moredecision. Unfortunately, the car rental center is not inside the main terminal, so you do have to take a shuttle to the rental car area, which is about a 10-minute ride. When we landed, there was a long line, and it took us about 10-15 minutes to make the queue for the shuttle. Once we got to the rental car center, customer service was great. We had already checked in online and had our own insurance, so the process was pretty smooth. The customer service rep was really nice and even cracked some funny jokes. A few minutes later, we were in our car a white Mustang convertible in great shape and very clean. The only thing I wish they had done was give us a quick demo on how to close and lock the top, because we couldn't figure it out at first and had to watch a YouTube tutorial. Returning the vehicle was a breeze, and I got an email receipt within minutes. Overall, a smooth rental experience and a good choice for our San Diego trip!

I have never rented a car from this place before, ever, but every time I try to rent one, they…read moreclaim that I am on a "Do Not Rent" / DNR list. It is so frustrating because Costco Travel packages include an Alamo Rental Car. So I can never get the rental car in the package; which is just dumb. They say that there is a past rental agreement, in MY (very specific) name, from 26 years ago in which the rented vehicle was returned 2 days late. They say that the rental fees were paid but the DNR is in my name. So if the fees were paid, and the vehicle was returned, why is there a DNR in my name? They cannot explain. This makes no sense. When I asked them more details, they cannot give them to me, saying that the details and rental information are not available. It's a mystery and very dumb. Nevertheless, I am happy renting with other companies and not this one. They are super disrespectful whenever I try to rent from them and they cannot clear whatever the so-called DNR is in my name. No thank you Alamo.

Loved working with this staff! Rented multiple times and the cars are always immaculate. Quick,…read moreeasy, and exactly what I want every time I go to SD! Will defs be back

Had a great experience renting from SD Exotics! Rented a car for the day and the entire process was…read moresmooth and easy from start to finish. The customer service was excellent, the team was professional, friendly, and made the whole experience enjoyable. The car was amazing and made for an unforgettable day. Definitely recommend SD Exotics to anyone looking to rent an exotic car in San Diego. Will absolutely be renting from them again!

I have been traveling to San Diego for business projects for several years, and Enterprise…read morecontinues to be my go-to rental company because of exceptional employees like Andre. He consistently provides outstanding customer service, is professional, attentive, and always goes above and beyond to ensure a smooth rental experience. Andre truly understands how to take care of his customers, and his dedication is one of the main reasons I will continue booking my business travel with Enterprise.

I had the unfortunate experience of renting a car from this location this week. Horrible service…read morefrom the moment I walked up to the counter to checkin. First the two guys working the counter upstairs mispronounced my name, and not a big deal and I corrected them. They continued to use the mispronunciation and mocked me and laughed thinking it was funny. I informed the woman manning the gate downstairs and she assured me she would escalate which she did not as no one ever reached out. Second they send you a follow up email asking how your rental was. That's a nice touch, only problem is the email was titled to Jennifer, and my name is David! I responded and no one ever reached out to follow up or apologize for the error! Third which is the absolute worst part of this was I requested from the upstairs guy that were laughing at me to add the damage waiver to my rental, and they did not add it! Thankfully nothing happened, but that is beyond unacceptable! This will be the last time I ever rent from Enterprise! This location should be completely cleaned out! And if I can't trust them to add tue collision waiver then I can't trust them ever again!

Surprise fees. Checkboxes no one remembers agreeing to. Money that's gone for good. Read the…read morereviews below mine, the details shift but the outcome never does. When an offense repeats itself this often, it isn't misfortune. It's policy. We are the people who pay, and the consumer deserves better. We ask for little: good service, an honest price, and the dignity of knowing what we owe before it's taken from us. A line was crossed. Here is my account, one among many. I booked through Costco at a quoted price of $230. I was charged $580. Between those two numbers lies the whole story. They offered me "skip the counter" pickup, and it sounded like convenience. Somewhere in that digital process sat a checkbox for insurance, its cost concealed, its consequence buried. The counter was not the only thing skipped. So was my right to know what I was paying. The pickup was smooth. The car ran fine, though it was not the car I requested. But smooth is what a trap feels like right up until it closes. Then came the charge, over $500 in surprise, discovered on my card mid-vacation. I spent my own holiday on the phone pleading my case. The problem was acknowledged. The remedy offered was a rebate on "something," unnamed and undocumented, and I suspect I'll be the one chasing the paperwork. So let this stand as a warning to every traveler who comes after: study every checkbox before you click confirm, or prepare to be suckered as we were. They are counting on your trust. Make them earn it instead. There is no shortage of companies begging for our business. Budget and Avis will no longer have ours.

I prepaid $194.72 on August 16 for a midsize SUV (Chevy Equinox class) for August 20-22. I set up…read moremy Fastbreak account and completed identity verification in advance. Upon landing, I received a text directing me to proceed straight to Zone 3 to select my vehicle via mobile. When I got to Zone 3, there were no vehicles available. I had to wait at the main counter for over 20 minutes, where I was informed that no midsize SUVs were available. I was given a smaller vehicle (a Subaru Outback) where our luggage barely fit. The service failure was compounded on the billing side: my final itemized receipt was issued for $171.75, yet Budget retained my initial prepaid amount of $194.72 and never refunded the difference. After leaving initial low feedback, a local station manager reached out asking for details on what they could do differently. I replied with the exact timeline and billing discrepancy, followed up again, and received no response. If you are counting on Fastbreak to skip the counter or expecting Budget to automatically correct billing when they involuntarily downgrade your vehicle class, be aware that you may not get what you paid for or get a response when trying to resolve it.

I won't review on the shuttle service. Cause I know that's not a part of Hertz. But the Hertz…read moreprocess itself, especially if you were a gold member was awesome. You bypass the line and go straight into the garage. I did check in with the lady that was out there. She let me know where my car was and that the keys were already in there. It was the quickest car rental I have ever experienced. This was my first time as a gold member. It is 1000% worth it. We got a Volvo SUV. It was a nice vehicle overall. I'm not a fan of the car in general after driving it but again nothing against Hertz. More so against Volvo. Returning the car was also super simple. There are people there to greet you when you pull in. Let you know to leave the keys on the dash when you were done and pointing me in the direction of the shuttle bus! Can't wait to rent with Hertz in the future!! (Forgot to take pics. Sorry)

Post rental inspection of the car done with cameras is not adequate to determine if there is damage…read moreto the vehicle the size of coin. The pictures do not show sufficient evidence of their being any damage. If the cameras find something that potentially is considered to be damage, Hertz then needs to have a staff member at the location inspect the car to validate there is damage. By not doing so, it's considered inconclusive. And, from a business practice standpoint, it's should be considered fraudulent. Charging a customer for damages that have not been completely validated and communicated to the customer as it will be charged to them without further inspection, and, if the customer does not pay it will be reported to collections and subject to legal fees, is absolutely not acceptable. This needs to be fixed! as a long time customer, I will never rent from Hertz again.

My wife and I recently visited San Diego, and we decided to give National Car Rental a try this…read moretime. I was supposed to have Executive Elite status through a status match though it hadn't gone through in time for this visit, though it ironically went through the week after renting from National Car Rental. We appreciated the easy transaction and picking out a car while speaking to few people. The car itself was great, too! When we arrived to the San Diego airport, we gathered our bags, headed outside baggage claim, and followed the signs to the Rental Car Center. Upon arriving there, we followed the signs past the National Car Rental area and went upstairs right to the National Car Rental kiosk, where someone checked our ID and credit card and then let us choose any vehicle in a designated area. We got a small SUV instead of an intermediate size car. The keys were in the car, and we were able to leave from there. The staff at the kiosk were very friendly and helpful. It was also easy to drop the vehicle back at the Rental Car Center after our rental was complete. We did notice that it might actually be the same price or less to have National Car Rental fill up our car by choosing that option in advance instead of us filling it up before returning the car. This particular location at the San Diego International Airport is open 24/7. It offers After Hours Returns, Drop & Go, and Emerald Aisle. You can read more about this location on the National Car Rental website at https://www.nationalcar.com/en/car-rental-locations/us/ca/san-diego-international-airport-324m.html. Also on the website, you can find deals and coupons, partner rewards programs, and solutions for businesses. You can also sign-up for e-mail specials. You can also join the Emerald Club for free, which is the general membership for their loyalty program. There are also higher tier levels for Executive and Executive Elite which you can read about on their website from how you can earn it and what benefits come with it. All in all, this was an easy rental experience, and I would consider renting from the National Car Rental in the future.

Executive aisle is the best. Walk straight to the aisle and pick whatever vehicle is available…read more Scan the vehicle with your app and head to the exit. During this rental they had a variety of available vehicles. They had a minivan, a midsize 7 passenger suv, small suvs, and a variety of sedans. This time around we chose a 2026 Hyundai Palisade for our group of 4 people and 4 luggages. Everything fit great. Always look forward in using National.

I had a great experience with Enterprise! I booked my rental through my insurance after a car…read moreaccident, and Sierra was incredibly helpful throughout the process. She was happy to answer all my questions and made sure my needs were taken care of. The drop-off was just as smooth and hassle-free. She went through and explained all covered and pending charges and made sure I knew who to contact with any discrepancies. I couldn't have asked for a better experience from start to finish. Thank you to the 1333 Camino Del Rio team for making everything so easy!

I had the chance to meet Elle, Emily, Shaday, and Staussie about a week and a half ago, and they…read morewere all incredibly friendly and welcoming! They each had great personalities and were easy to talk to, which made the interaction memorable. It's always refreshing to meet people who are genuinely personable and make others feel comfortable. They represented Enterprise in a positive way and left me with a great impression of the team. Customer service is a big part of what makes a company stand out, and having employees who are friendly, approachable, and willing to connect with people goes a long way. Enterprise is lucky to have these ladies on the team!