When I hired this service, I was told that my daughter would not get left behind but as the year has gone along, they expect her to be at the van very quickly. On Friday, she was told that if she was not at the van with in the next minute, she would be left behind. I had received a text at 2:54 asking if my daughter was riding and I responded yes. My daughter arrived to the van at 2:56, she was on the other side of the high school! My daughter is not a very fast walker.
Also, on the website it states they are taking extra precautions due to the Covid-19 but when my daughter got out of the van on Friday, it smelt so bad, she was nausea. When I sent them a text about their service no longer being needed, they didn't seem to care. I understand they want you to pay by Zelle every Monday but my bank does not support Zelle, so my daughter was sent cash every Monday for their service. read more