Ron is the best.
That really could be my whole review here - just those four words - but, I will elaborate. :)
We recently a purchased an older home (60's) and wanted to do some initial extra testing during the buying process to see where/if asbestos was present in the house. Our real estate agent found Strukture for us. She had contacted several local companies in the area that could provide the services that we needed. In reviewing the options with her, we found that Strukture's pricing was very competitive and our agent also mentioned that Ron Boveé seemed the nicest and most helpful with information. Sold!
Post-purchase, we set up some additional testing with Ron as well. Same smooth process the second time around.
Reasons Ron is so awesome:
**Super friendly
**Great communication - Easy to set up service times with, quick return of results, and he was even patient enough to hop on a speaker phone from the car call from my husband/I with questions while we were road-tripping!
**Informative - Ron answered so many of our questions before, during, after services were done, even offering up extra details/tips that we didn't even think to ask about.
**Honest - When my husband suggested some additional work/things we wanted to look into, Ron advised us otherwise. In his professional opinion, this work was unnecessary and/or something we could test on our own with a cheap kit from Home Depot. We gave him an opportunity to, frankly, make him/his company more money and he didn't bite.
**Easy payment - Strukture uses a super slick online invoicing system. This is nerdy...but this is quite possibility my favorite part of the whole experience. Another vendor we've worked with for house stuff still mails out an invoice and only accepts checks...ugh, what year is it people? I want to pay you. Make it easy for me to pay you! read more