Heather R.'s profile image Heather R…read more on Birdeye 4 days ago I am 67 years old and have had plenty of different dentists in my time. I moved back to Innisfil a couple of years ago and found Alcona Family Dentistry through my neighbor. They have got to be the best dentistry I have ever been to. My teeth have never been whiter after a cleaning. They are very gently and I have never felt anything. The conversations that go on between the two of them are very interesting and quite amusing and sometimes very funny. I recently had dental surgery done and I could not be happier with the outcome and the price. I highly recommend them and will not go anywhere else. If they ever relocate I will still go to them wherever they are. read less

they don't stand behind their work...$367 bill for 1 cavity and a 25 min appointment (no…read moreanaesthetic - the work was on a 4 yr old) It lasted less then a year! Then they wanted to charge the same amount again to fix the work. This was all after the receptionist told us to take it up with the dentists and the dentist act as if they don't know what is going on and to take our compliant to the receptionist. It is truly rare to be treated so unprofessionally in a 'professionals' office!

So can I start by saying my experience with this office has been more than 5 star. Dr.Kohen is…read moreinformative and quite frankly hilarious he made me so comfortable. I can tell his staff loves working with him which speaks volumes, I work in Healthcare and I'm envious of there comfort with eachother. Brylie was my hygienist and I will tell you that girl gets excited to clean your teeth lol she is amazing and I will be with this office for a very long time, thank you to the whole team, you are all absolutely amazing!!!!!!!

Made we wait for weeks after they drilled into my tooth and found it was abcessed. I was in…read moreexcruciating pain but they refused to give me anything for the pain.I changed dentists immediately.

I just had the most FRUSTRATING experience with this location. The receptionist Danielle is…read morecompletely unreasonable. She refused to submit my claim, accused me of being a liar, and just plain rude. She ended up NOT submitting my claim manually, not sending to the insurance again (confirmed by me calling the insurance company), had the wrong insurance the while time while she was "sending claims", told me that "couldn't read". In any case, I ended up having to call the Barrie location to pay via credit card. Danielle should be terminated for her behaviour with customers. The dentist (Dr. Mehrdad Hatefi) is also just as bad as he scratched the inside and outside of my mouth and then attempted to blame it on the way that I brush my teeth. He was also unable to fix my insider retainer after THREE attempts. He seems to be unknowledgeable on how to fix the retainer.

Scheduling an appointment was very easy, the receptionist was very nice. Went in for x-ray and was…read moretold I need a rooth canal, but I asked for an extraction. Scheduling an other appointment was also very easy. When the extraction appointment came around the dentist and the assistant did a great job. They made me comfortable while receiving the freezing. I have no complaints regarding this location or the staff. Everyone was so nice. Only reason why I gave 4 stars is because of the pain I had to go trought but that had nothing to do with the dentist or assistant. Very professional and confident dentist and assistant. Keep it up!!

Dr Bashar & Rd Zina are great, their very delicate and professional…read more They have been in business for years and their team gets bigger over time. I have been a patient at this clinic for quite some time, but on and off due to the long distance. Highly recommended, extremely professional and they are masters at what they do!

I LOVE White Cedar dental. I have been with this dentist for 10 years now…read more I was PETRIFIED of dentists and needed ant anxiety just to get through the door ten years ago. I would then have sleep dentistry just to get it done. Now I go and get my teeth cleaning and dental work done regularly without medication or sleep dentistry even though it is offered. The dentists are top notch know their stuff and are really great. I have had a lot of dental work needed since chemotherapy and these dentists are top notch and totally keep my teeth and smile both healthya nd looking its best. I have referred friends and family here. I love the play area and the front staff are always helpful and friendly and wonderful Fantastic job done by all Do yourself a favour and make this your go- to for best dentist and teeth care you will NOT regret it! My sister was referred and her kid actually asked to go to the dentist. NO kidding. Absolutely hands down the BEST dental experience I have ever had and now I have lost my fear of the dentist COMPLetely would not even think of going anywhere else. Try them out I know you will get the same great service that I have come to know and appreciate and your children might even ASK to go to the dentist REALLY! I would give them 5 more stars added to this rating if I could! Chris R

Dr . Mike is so kind, patient and helpful. South Simcoe…read moredental has a wonderful team! We have been going there since we moved here over 5 years ago and we are so glad we chose them as our dental care team!

South Simcoe dental is amazing. I'm so happy and amazed how's Dr. Mike treat his patient. All the…read morestaffs are amazing and professional. Clinic is very clean. Thank you all

Welcoming and friendly staff...seem quite thorough and efficient after first visit. Great chairside…read moremanner of Dr. Jason Wong.....keep up the great work and service.

I won't write long review as actually this is not necessary: people know this dental clinic and…read morevote for it to be the best in town. Indeed, I referred some of my buddies there and they are amazed by the results, by the attitude and by the prices. I just wanted to say a BIG "thank you" to dentists working there and to all the staff! The work you do is almost always stressful but you handle everything with professionalism and confidence! Special thanks to Andrea!