Amazing tow operators very respectful and friendly, whoever I talked to on the phone with was…read moreamazing and very helpfu. I had to be towed 10 miles and it was such amazing service! 10/10 recommeme them. Will use in future!

My son ended up in a ditch - DEEP in a ditch - and these guys were there right away to get him out…read more The poor driver had to shovel a ton of snow to do it, and wouldn't even let us help. Their business card is now in my wallet for future emergencies!

I want to thank Ryan and his staff for another great painting job on my 2005 Toyota Corolla. I had…read morethe front hood and top done in December...it was outstanding. Now I had the rare trunk painted and my 2005 Toyota Corolla looks more like a 2025 model. Reasonably priced in a professional and timely manner. Thanks, again Ryan for your continued excellent service. Tom Caterino 6/26/26.

Thank you so much to Ryan and the staff at Hollywood Towing for the quick and incredible work they…read moredid on my Kia after a deer royally messed it up. It looks brand new, I'm still in shock. Thank you thank you thank you!!!

The only reason they get TWO stars is a) they showed up retty quickly when called and b) they…read moredidn't damage my vehicle. I'd told them to deliver it to the collision place next door to them in a shared lot but they left it in the unenclosed area next to their office and then CHARGED ME AN OUTRAGEOUS SUM for overnight storage! Even speaking to their manager got no satisfaction and they wouldn't release my car until I paid their extortionate charges. DON'T USE THEM IF YOU CAN HELP IT.

This man was amazing. I was driving to Endicott, and I got stuck in Franklin, which is a bit of a…read moreghost town. There was no one around. It was super dark. My rental car got stuck in snow gully, because I was stupid enough to pull over, thinking that there was a flat surface underneath that snow. It was a country road. I've learned my lesson. Steve came over in 12 minutes, flat. It was amazing. He pulled my car out of the ditch. NO SCRATCHES whatsoever. He then made sure the car was alright by driving it back and forth. THEN, because my car was on nearly empty, he guided me to the nearest gas station and then set me on my way on I-88 East. Wonderful person, highly highly recommend. Super professional and generous.

They came as soon as I called my insurance company! Thank you approved towing and recovery!read more

I've used this garage for almost 20 years. This is my go-to place. Friendly, really experienced,…read more price is good. I've learned that I can count on them. And that's hard to find.

super friendly staff, very knowledgeable techs, fair pricing and willing to fix just about anything…read moreon your vehicle. they do all, soup to nuts!

Sometimes life happens and you have to pay a lot ($250) to get your vehicle out of the mud or snow…read more But if you're going to charge me that much, there is no reason to be so rude. And I mean RUDE! The disgruntled tow driver was rolling his eyes, sighing, and acting like a grumpy 5 year old the entire time. I try to give the benefit of the doubt and have patience. Maybe he was having a bad day. But even after I paid him and thanked him repeatedly, he had the nerve to take up more of my time and complain about the sound of my truck, among other things. Basically the business is run by an annoying boomer who enjoys price gouging and thinks he knows everything. Next time I will call the guy on 220 in Oxford who was incredibly pleasant (even in 10 degree weather and icy roads at midnight) and charges $50 less to tow 20 miles longer!! Forget this place.

PLEASE READ THIS if I could give a negative 5 I would this place is evil they charged me 1300 for…read moreonly 3 days and refused to even talk about the situation unless I payed. They threatened me multiple times stating that I no longer own the vehicle unless I payed and they would ramp up prices until they get the money, straight wicked. The man talked with no empathy unless getting the money so messed up to do to a student with barely enough to get by. Please do something else that doesn't even include these disgusting folk that care about nothing but money, I tried to get my receipt after and he talked to me like I was an enemy, straight up mad that I was even on the phone with him after the transaction. Dismissing any of my worries on where my money went saying I would "just have to deal with it" WHO SAYS THAT IN A BUSINESS SETTING?? in what world?? He doesn't even take my email down saying "that's your fault for saying it wrong oh well" this is something you read out of a book how unbelievable it is he says I would have to call back and will send it if I'm lucky. Don't.go.here. -- it doesn't let me reply to their response but if you think this is due to insurance your insane. I know what I was told. And I was given a rate of 700 before the day I called to get my vehicle out of there. I even called on that Monday to no response but only a dismissive "we where busy" I surely do understand that, but when your charging 95 a day YOU DONT GET TO BRUSH OFF CALLS OF SOMEONE TRYING TO GET THEIR CAR OFF YOUR LOT. This all with the most rude person on this earth on the phone with me still making threats. I'm not so silly to just come and drop a one star just because it's so fun, every thing has a reason. Another reason being the mechanic you brought it too says that you guys caused more damage to my cars frame due to you guys NOT KNOWING how to do your jobs, you think someone is going to go for that? You must be on something strong. Craziest part is I was asking so politely to just leave my car somewhere else that weekend if they would charge that much a day but they refused. And what you guys did after I tried to get my receipt was what tipped me over enjoy this one star.

Had a collision on my car and from out of town. The owner was very informative and did a great…read morejob restoring my car to its original condition. They work with my insurance and let me know when the car was ready as soon as it was ready give them a great review

I wouldn't take my vehicle any other place for an accident than Thetfords…read more Professional staff. Timely turn around.

This company is professional, responsive, and kept me informed throughout the entire process…read more Everything was handled efficiently and with integrity, making what could have been a stressful situation much easier. The staff was courteous, knowledgeable, and answered all of my questions.

If I could give zero stars I would. I understand the nature of this business and what it entails,…read morebut the woman who I assume is the owner was very mean and rude. I needed my medication for diabetes that was in my car because I didn't know it was being taken. Everything I always need is in my car because I am constantly on the go. She basically made me feel stupid and I was in tears, talk about kicking someone when they are already down. I know things like this are not their fault or problem, but when someone has lost their vehicle and are trying to figure it out, the last thing they need is someone making them feel even worse. I really hope no one else gets treated like this. Making someone feel terrible after already having this happen is just mean, especially when it is a matter of medication and sickness. I know this review won't make much of a difference, but my hope is that someone will rethink their treatment of their own customers, regardless of how they ended up as a customer in the first place. Zero stars.